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Added 9 mins ago
GV
Lead Manufacturing Specialist 2 - Prod Process and Equip
GE Vernova
Markham, ON
- Full-time
The Markham Industrialization Team is seeking a highly technical and process-oriented Manufacturing Process Engineer to manage the full lifecycle of our manufacturing processes. This role…
Added 9 mins ago
RL
Software Programmer ( 6 months contract)
Romet Limited
ON · Mississauga, ON
- Full-time
…and training needed throughout the onboarding and orientation process that will build from your base of skills acquired from your past…
Added 10 mins ago
RU
ServiceNow Architect
RSM US LLP
Toronto, ON
- Full-time
…that align with clients’ business objectives and enterprise technology strategies. This role serves as a trusted technical advisor to clients and provides architectural leadership…
Added 25 mins ago
AA
Professionnel Intégration Systèmes Cybersécurité / Cybersecurity Systems Integration Professional
Airbus Aircraft
Montreal, QC
- Full-time
Added 25 mins ago
E
Payroll Specialist
Enkel
Vancouver, BC
- Full-time
Enkel is a forward-thinking accounting and technology firm dedicated to providing cloud-based bookkeeping and accounting solutions to Canadian businesses and Not-for-Profit organizations.…
Added 25 mins ago
Intermediate Project Manager
OLIVER - North America
Toronto, ON
Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over…
Added 25 mins ago
U
Mobile Repair Specialist
U-Haul
Calgary, AB
- Full-time
As a U-Haul Repair Specialist, you will use U-Haul Company’s proprietary technology to assess and care for field vehicles. U-Haul provides the support and tools you need to succeed and…
Added 41 mins ago
T
AVP Finance, RESL, Operations, & COO
TD
Toronto, ON
- Full-time
…advise on compensation changes and channel mix across branch, specialist, broker and digital…
Added 41 mins ago
AC
Senior Presales Solutions Architect, AWS
Adastra Corporation
Markham, ON
- Full-time
Work with the alliances team as the technical counterpart to AWS partner development managers, specialist solutions architects, and account teams across Canada.
Added 41 mins ago
M
Spécialiste principal(e), Apprentissage et Développement, Canada / Senior Specialist, Learning & Development, Canada
MSD
Kirkland, QC
- Full-time
Added 41 mins ago
AD
Workforce Support (HR) Specialist (12 month contract)
Avery Dennison
Toronto, ON
- $60,000 to $65,000 CAD / year
- Full-time
The Workforce Support Specialist, supporting our Toronto location will directly support employees and leaders with day to day HR support. They will support HR policies, procedures and…
Added 55 mins ago
LD
Senior Facilities Specialist
Leonardo DRS
Bedford, QC
- Full-time
Reporting to the Director of Facilities and working closely with our Senior Director, Site Lead, the Senior Facilities Specialist will be responsible for all facilities maintenance and…
Added 55 mins ago
TI
Payroll Specialist ( SAP)
TekStaff IT Solutions
Toronto, ON
- Contract
TekStaff's Client has a current vacancy for Payroll Specialist ( SAP)
Added 55 mins ago
QT
Spécialiste du soutien informatique / Technical Support
Quantum Technology Recruiting Inc. (QTR)
Laval, QC
- Contract
Added 55 mins ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
We are currently seeking a Stretch Blow Molding Specialist to join our Advanced Solutioning team. You will be working alongside our process, application, melt delivery and technology teams…
Added 55 mins ago
FC
Senior Supply Chain Specialist
Federated Co-operatives Limited
Saskatoon, SK
- Full-time
Federated Co-operatives Limited (FCL) is hiring a Senior Supply Chain Specialist on a permanent basis on our Consumer Products team. This position is a hybrid opportunity and will be based…
Added 55 mins ago
AD
Workforce Support (HR) Specialist (12 month contract)
Avery Dennison
Toronto, ON
- $60,000 to $65,000 CAD / year
- Full-time
The Workforce Support Specialist, supporting our Toronto location will directly support employees and leaders with day to day HR support. They will support HR policies, procedures and…
Added 55 mins ago
CI
Senior Data Analytical Specialist / Scientist - Contract
Compugen Inc
Toronto, ON
- Contract
About Compugen Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think…
Added 55 mins ago
CG
Specialist, Continuous Improvement (18 Month Contract)
Canada Goose
Montreal, QC
- Full-time
Continuous Improvement Specialist, will strategically implement lean manufacturing to continually improve the production process.
Added 55 mins ago
C
Client Engagement Associate [Hourly]
CIBC
Windsor, ON
- Part-time
…sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's…
Added 1 hour ago
PA
Pre-Owned Automotive Sales Representative
Pfaff Automotive Partners Inc.
Markham, ON
- Full-time
Guide customers through vehicle selection, demonstrations, test drives, and the purchasing process.
Added 1 hour ago
AA
Senior Procurement Specialist
ASSA ABLOY Opening Solutions Americas
Woodbridge, ON
- Full-time
Fleming and Baron (an ASSA ABLOY company) is adding a Senior Procurement Specialist to join our team. This position will be performed on-site Monday through Friday at our manufacturing…
Added 1 hour ago
C
IT System Architecture Specialist-EN
CAE
Montreal, QC
- Full-time
Opportunity to enter the technology industry and to grow in it.
Added 1 hour ago
DA
Junior IT Support Specialist
Destination Auto Group
Burnaby, BC
- $40,000 to $48,000 CAD / year
- Full-time
…2024-Destination Auto Group is looking for a Full-Time Junior IT Support Specialist to join our busy head office department! This is an entry level…
Added 1 hour ago
A
Substation Designer
AtkinsRéalis
Toronto, ON
- Full-time
The Substation Electrical Designer specialist is required to work within a multi-discipline team to Design and Engineer efficient and reliable Electrical substation and distribution network.

Benevity

Client Technical Support Specialist - Term

Remote, Canada

Remote

$46,800 to $64,350 CAD / year · Full-time

Apply About employer

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Job details

Pay: $46,800 to $64,350 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 4, 2026

Original job description

Meet Benevity

Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!

The Technical Support Specialist at Benevity is well-versed in our product suite, processes, and best practices, enabling them to empower clients to enhance and manage their programs effectively. They support clients by troubleshooting product functions, devising solutions for program support, and implementing timely solutions to meet client expectations.

As a Technical Support Specialist, you will address client requests by coordinating campaigns, analyzing data, and ensuring that Benevity aligns with each client's unique business goals. You will collaborate closely with Relationship Managers, Project Managers, Goodness Engagement Specialists, and internal technical teams to achieve optimal outcomes for our clients.

A problem solver at heart, the Technical Support Specialist identifies and resolves underlying issues, proactively addressing client needs. They are committed to delivering high-quality service and are considered a trusted advisor by clients, working collaboratively with the entire organization to foster client success.

Please note this is a 12-month term role.

What you’ll do:

As a Technical Support Specialist at Benevity, you'll be instrumental in upholding our top-tier client success standards
Your role involves empowering clients to fully leverage Benevity's products for their success, guiding them through reporting, configuration, and feature adoption to enhance their strategic outcomes and program growth
You'll offer scalable solutions based on a deep understanding of our products, identify trends to improve our offerings, and foster strong relationships with stakeholders for swift, high-quality resolutions.
Support our clients in the day-to-day management of their programs

What you’ll bring:

Seeking a professional with experience in Client Support or Account Management, characterized by strong communication, analytical skills, and a client-centric approach
The ideal candidate is dedicated to delivering exceptional results, driven by a clear vision of success, and possesses a problem-solving mindset
Technical proficiency, particularly with Access databases and HTML, is valuable, alongside a continuous growth mindset. Our culture values professionalism, flexibility, and a results-oriented attitude within a dynamic, fast-paced environment
We appreciate self-motivation, teamwork, and the ability to influence through expertise and data
Experience with B2B SaaS, non-profits, community investment, and workplace giving programs, as well as multilingual skills, are highly regarded

Discover your purpose at work

We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more …

Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.

If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become …

It’s time to join Benevity. We’re so excited to meet you.

Where We Work

At Benevity, we embrace a flexible hybrid approach to where we work that empowers our people in a way that supports great work, strong relationships, and personal well-being. For those located near one of our offices, while there’s no set requirement for in-office time, we do value the moments when coming together in person helps us build connection and collaboration. Whether it’s for onboarding, project work, or a chance to align and bond as a team, we trust our people to make thoughtful decisions about when showing up in person matters most.

Join a company where DEIB isn’t a buzzword

Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily - from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.

We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine.

That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity.

Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to accommodations@benevity.com.

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More about this job

Responsibilities

The Technical Support Specialist will troubleshoot product functions, implement solutions, and coordinate campaigns to meet client business goals. They will collaborate with internal teams to ensure high-quality service and foster client success through effective program management.

Requirements

The ideal candidate possesses experience in client support or account management with strong analytical and communication skills. Technical proficiency in HTML and Access databases is highly valued, alongside a continuous growth mindset and a client-centric approach.

Skills

Client Support
Account Management
Technical Support
Troubleshooting
Data Analysis
HTML
Access Databases
Communication
Problem Solving
SaaS
Relationship Management
Project Management
Reporting
Configuration
Feature Adoption

Visa sponsorship

Not detected in the job text

Keywords

Client Support
Account Management
Technical Support
SaaS
B2B
HTML
Access Databases
Data Analysis
Reporting
Configuration
Feature Adoption
Relationship Management
Project Management
Non-profits
Workplace Giving
Community Investment
Problem Solving
Client Success
Stakeholder Management
Hybrid Work

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