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Added 5 mins ago
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Quality Inspector
Syntronic
Ottawa, ON
- Full-time
The Quality Specialist is responsible for ensuring that products, processes, and services meet IPC-A 610 quality standards and regulatory requirements. This role supports quality management…
Added 20 mins ago
TT
Systems Design Engineer III
Teledyne Technologies Incorporated
Waterloo, ON · Canada - Waterloo, ON
- Full-time
…technology into reliable, manufacturable products. As a Design Specialist in Systems Engineering, you’ll lead the technical integration of complex camera projects, bringing electronics,…
Added 35 mins ago
BC
Financial Solutions Specialist - Burnaby Branch
Beem Credit Union
Burnaby, BC
- Full-time
Support financial milestones requiring judgment, technical expertise, and strategic insight.
Added 35 mins ago
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Inside Sales Specialist
Rotork
Edmonton, AB
- Full-time
We are seeking a motivated and detail-oriented Inside Sales Specialist to join our dynamic sales team. In this role, you will be the vital link between our customers and our organization,…
Added 35 mins ago
GD
Manufacturing Engineering Specialist, Intermediate
General Dynamics Missions System International
Ottawa, ON
- Full-time
We're on the lookout for a dynamic and skilled Manufacturing Engineering Specialist to join our team in Ottawa. As a Manufacturing Engineering Specialist, you'll be at the heart of our…
Added 50 mins ago
GD
Manufacturing Engineering Specialist, Intermediate
General Dynamics Mission Systems–Canada
Ottawa, ON
- Full-time
We're on the lookout for a dynamic and skilled Manufacturing Engineering Specialist to join our team in Ottawa. As a Manufacturing Engineering Specialist, you'll be at the heart of our…
Added 1 hour ago
UM
Engineering Technician II
Ultra Maritime
Dartmouth, NS
- Full-time
The Engineering Tech provides technical support to engineers and production workers to ensure timely completion of project design(s).
Added 1 hour ago
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Inside Sales Specialist
Rotork
AB · Edmonton, AB
- Full-time
We are seeking a motivated and detail-oriented Inside Sales Specialist to join our dynamic sales team. In this role, you will be the vital link between our customers and our organization,…
Added 1 hour ago
Document Governance Specialist (Hybrid)
First West
Langley (District), BC · Langley, BC
The Document Governance Specialist is responsible for overseeing the end-to-end process of document governance including the completion of the annual review cycle. This position is…
Added 1 hour ago
Parts Specialist
Nors
Terrace, BC
We are looking for a Parts Specialist to join our Parts team in Terrace, BC.
Added 1 hour ago
MM
Client Relationship Management - Lead Specialist
Marsh McLennan
Montreal, QC
- Full-time
Offer technical advice and make informed recommendations leveraging product expertise, a comprehensive review of account needs and risks and colleagues with various appropriate specialties.
Added 1 hour ago
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Senior Clinical Account Specialist Ottawa (ON) and Kingston (ON) - Johnson & Johnson MedTech, Electrophysiology
Johnson & Johnson Innovative Medicine
Markham, ON · Ottawa, ON
- Full-time
The Senior Clinical Account Specialist is an experienced clinical and technical leader responsible for providing expert procedural support across the J&J MedTech Electrophysiology…
Added 1 hour ago
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Clinical Account Specialist (Toronto, ON) - Johnson & Johnson MedTech, Electrophysiology
Johnson & Johnson Innovative Medicine
Markham, ON · Toronto, ON
- Full-time
The Clinical Account Specialist is a field-based clinical and technical role responsible for providing professional support to physicians and other healthcare professionals on the safe and…
Added 1 hour ago
NF
Category Specialist - Contract - 12 months
Nature's Fare Markets
Surrey, BC
- Contract
We are seeking a Category Specialist to support our Corporate Purchasing team Surrey, BC.
Added 1 hour ago
NA
LOGISTICS MANAGEMENT SPECIALIST
Naval Air Warfare Center Training Systems Division (NAWCTSD)
Cherry Point, AB
- Full-time
You will serve as a Logistics Management Specialist (LMS) for the Fleet Support Teams (FST) of Fleet Readiness Center East in Cherry Point, North Carolina.
Added 1 hour ago
UI
Auto Body Parts Specialist
UAP Inc.
Moncton, NB
- $18.8 to $21.75 CAD / hour
- Full-time
Support our overall operations and be key in the service we offer to our clients.
Added 2 hours ago
SG
Business Development Manager - Solar
SOLV4EX Group
Richmond Hill, ON
- Full-time
…branches provide ongoing account coverage and transactional support, while the BDM remains engaged in customer development, product opportunities and regional solar growth. The position…
Added 2 hours ago
NA
LOGISTICS MANAGEMENT SPECIALIST
Naval Air Warfare Center Training Systems Division (NAWCTSD)
Cherry Point, AB
- Full-time
You will serve as a LOGISTICS MANAGEMENT SPECIALIST on the Aircrew Escape & Crashworthy Systems (AECS) Fleet Support Team (FST) in the FST LOGISTICS DIVISION of FLTREADCEN EAST.
Added 2 hours ago
P
Sales Engineer - Renewable Energy (Wind)
Progressive
Montreal, QC
- $113,000 to $127,000 USD / year
- Full-time
An industry-leading renewable energy organization is seeking a Sales Engineer to support the growth of utility-scale wind energy projects across North America. This role serves as the…
Added 2 hours ago
SD
Patient Care Specialist-1
Shoppers Drug Mart
Mississauga, ON
- Full-time
 Report all adverse Events (AE) and Product Technical complaints (PTC) immediately or as
Added 2 hours ago
DC
Building Automation Support Technician, Senior
Delta Controls
Surrey, BC
- Full-time
Delta System Specialist (DSS), Sr, role is to provide technical product support on our extensive building automation system, including enterprise software, building control hardware, and…
Added 2 hours ago
DC
Building Automation Support Technician, Junior
Delta Controls
Surrey, BC
- Full-time
Delta System Specialist (DSS), Jr, primary role is to provide Level 1 technical product support on our extensive building automation system, including enterprise software, building control…
Added 2 hours ago
IC
MPP Sales Support Specialist
Infotek Consulting Inc.
Waterloo, ON
- $30 to $36 CAD / hour
- Contract
We are seeking an MPP Sales Support Specialist to provide technology, operational, and customer service support within the Mortgage Creditor Insurance business.
Added 2 hours ago
TH
MERCHANDISING SPECIALIST ONLINE
The Home Depot
Canada
- Full-time
Reporting into the SR Merchant/ Divisional Product Merchant, the Merchandising Specialist works closely within merchandising’s 360 teams to execute merchandising business. The Merchandising…
Added 2 hours ago
M
Application Support Specialist
Multimatic
Multimatic Corporate IT
- Full-time
Proven ability to take the lead on technical and functional design, support, documentation & training for multiple systems integrated through SAP.

Benevity

Client Technical Support Specialist - Term

Remote, Canada

Remote

$46,800 to $64,350 CAD / year · Full-time

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Job details

Pay: $46,800 to $64,350 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 4, 2026

Original job description

Meet Benevity

Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!

The Technical Support Specialist at Benevity is well-versed in our product suite, processes, and best practices, enabling them to empower clients to enhance and manage their programs effectively. They support clients by troubleshooting product functions, devising solutions for program support, and implementing timely solutions to meet client expectations.

As a Technical Support Specialist, you will address client requests by coordinating campaigns, analyzing data, and ensuring that Benevity aligns with each client's unique business goals. You will collaborate closely with Relationship Managers, Project Managers, Goodness Engagement Specialists, and internal technical teams to achieve optimal outcomes for our clients.

A problem solver at heart, the Technical Support Specialist identifies and resolves underlying issues, proactively addressing client needs. They are committed to delivering high-quality service and are considered a trusted advisor by clients, working collaboratively with the entire organization to foster client success.

Please note this is a 12-month term role.

What you’ll do:

As a Technical Support Specialist at Benevity, you'll be instrumental in upholding our top-tier client success standards
Your role involves empowering clients to fully leverage Benevity's products for their success, guiding them through reporting, configuration, and feature adoption to enhance their strategic outcomes and program growth
You'll offer scalable solutions based on a deep understanding of our products, identify trends to improve our offerings, and foster strong relationships with stakeholders for swift, high-quality resolutions.
Support our clients in the day-to-day management of their programs

What you’ll bring:

Seeking a professional with experience in Client Support or Account Management, characterized by strong communication, analytical skills, and a client-centric approach
The ideal candidate is dedicated to delivering exceptional results, driven by a clear vision of success, and possesses a problem-solving mindset
Technical proficiency, particularly with Access databases and HTML, is valuable, alongside a continuous growth mindset. Our culture values professionalism, flexibility, and a results-oriented attitude within a dynamic, fast-paced environment
We appreciate self-motivation, teamwork, and the ability to influence through expertise and data
Experience with B2B SaaS, non-profits, community investment, and workplace giving programs, as well as multilingual skills, are highly regarded

Discover your purpose at work

We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more …

Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.

If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become …

It’s time to join Benevity. We’re so excited to meet you.

Where We Work

At Benevity, we embrace a flexible hybrid approach to where we work that empowers our people in a way that supports great work, strong relationships, and personal well-being. For those located near one of our offices, while there’s no set requirement for in-office time, we do value the moments when coming together in person helps us build connection and collaboration. Whether it’s for onboarding, project work, or a chance to align and bond as a team, we trust our people to make thoughtful decisions about when showing up in person matters most.

Join a company where DEIB isn’t a buzzword

Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily - from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.

We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine.

That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity.

Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to accommodations@benevity.com.

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More about this job

Responsibilities

The Technical Support Specialist will troubleshoot product functions, implement solutions, and coordinate campaigns to meet client business goals. They will collaborate with internal teams to ensure high-quality service and foster client success through effective program management.

Requirements

The ideal candidate possesses experience in client support or account management with strong analytical and communication skills. Technical proficiency in HTML and Access databases is highly valued, alongside a continuous growth mindset and a client-centric approach.

Skills

Client Support
Account Management
Technical Support
Troubleshooting
Data Analysis
HTML
Access Databases
Communication
Problem Solving
SaaS
Relationship Management
Project Management
Reporting
Configuration
Feature Adoption

Visa sponsorship

Not detected in the job text

Keywords

Client Support
Account Management
Technical Support
SaaS
B2B
HTML
Access Databases
Data Analysis
Reporting
Configuration
Feature Adoption
Relationship Management
Project Management
Non-profits
Workplace Giving
Community Investment
Problem Solving
Client Success
Stakeholder Management
Hybrid Work

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