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Added 12 mins ago
U
Outside Sales Representative – UniFirst Canada
UniFirst
Montreal, QC
- Full-time
…utilizing an award-winning sales process. If you have prior sales experience and a desire to expand your career, we want to hear from…
Added 12 mins ago
AG
Owner
ASIA GULF POWER SERVICE COMPANY LIMITED - ABU DHABI
Oshawa, ON
- Full-time
…continuous improvement in processes, technology, and customer…
Added 12 mins ago
LK
Interim Director, Human Resources
LHH Knightsbridge
Calgary, AB
- Contract
Our client is a Canadian retail organization with a global footprint. They are urgently seeking an Interim Director of Human Resources to bridge the gap until a permanent candidate is…
Added 12 mins ago
CH
Director of Sales and Marketing – 53 North Collection (Matrix, Metterra and Varscona Hotels, Ampersand 27)
Crescent Hotels & Resorts
AB · Edmonton, AB
- Full-time
At 53 North Collection, We Are Looking For Our Next Great Team Member To Join Us And Lead Our Sales And Catering Team At The Matrix, Metterra And Varscona Hotels. We Are Committed To…
Added 12 mins ago
2L
Business Development Lead
247 Labs
Toronto, ON
- Full-time
Role Description The Business Development Lead is a full-time, 80% remote role based in Toronto, ON, responsible for driving revenue growth and expanding 247 Labs’ client base.
Added 28 mins ago
Haul Truck Operator- CNUL
Fort McKay Group of Companies
Fort McMurray, AB
Under the direction of the Team Lead, the Heavy Equipment Operator- Haul Truck is responsible for the operations of equipment in a safe, productive, and efficient manner according to the…
Added 28 mins ago
CC
Admissions Representative
Commonwealth College
Winnipeg, MB
- Full-time
Demonstrated Customer Service experience in a student-focused or client-facing environment.
Added 28 mins ago
SH
Administrative Secretary 2
Shared Health-Soins Communs
MB · Waterhen, MB
- Full-time
Other combination of education and experience may be considered
Added 28 mins ago
DC
Coordinator, Construction Services (Major Capital Infrastructure)
Defence Construction Canada
Comox, BC
- Full-time
…discussions and negotiations with contractors, consultants and the Client-Partners about quality of work, interpretation of contract documents, scope changes, progress claim reviews and…
Added 43 mins ago
M
Business Development Manager
Mirego
Toronto, ON
- Full-time
Track established KPIs (e.g., call volume, lead conversion rate) and contribute to the continuous improvement of prospecting processes.
Added 43 mins ago
M
Directeur(trice) développement des affaires
Mirego
Montreal, QC · Quebec, QC
- Full-time
Tu as au moins 5 ans d'expérience en développement des affaires, prospection ou ventes dans le domaine des services numériques.
Added 43 mins ago
M
Développeur(euse) IA
Mirego
Montreal, QC · Quebec, QC
- Full-time
Tu as un bagage concret et une expérience en développement de solutions IA, te permettant de contribuer dès ton premier jour.
Added 57 mins ago
F
Sorter
FluksAqua
AB · Edmonton, AB
- Contract
…required to comply with all regulatory requirements and the Client’s Environmental Management System. The facility operates up to 17 hours per day, potentially 7 days per…
Added 57 mins ago
O
Dall Sheep Hunting Guide
OutfitterCrew
Whitehorse, YT
- Full-time
Lead fly-in mountain sheep hunts, glass steep country for days and keep clients safe in remote alpine camps.
Added 57 mins ago
AC
Laundry Worker
Aramark Canada
Tillsonburg, ON
- Full-time
…cleans and maintains assigned area(s) to meet customer and client satisfaction.?Additionally, the Laundry Worker is required to fold, maintain, and provide cleaned linen to the…
Added 57 mins ago
IH
Estimator
Impact HR
Calgary, AB
- Full-time
…including labour availability, material pricing, equipment lead times, subcontractor capacity, tendering trends, local code considerations and client…
Added 58 mins ago
Administrative Secretary 2
Winnipeg Regional Health Authority
MB · Waterhen, MB
Other combination of education and experience may be considered
Added 1 hour ago
PH
Foundry Community Health Youth Clinic Nurse
Providence Healthcare
Vancouver, BC
- $41.42 to $55.91 CAD / hour
- Part-time
…Nurses and Midwives (BCCNM) plus two (2) years’ recent, related experience working with youth and young adults in a primary care and mental health/substance use setting; completion of the…
Added 1 hour ago
AC
Chef Manager
Aramark Canada
Calgary, AB
- Full-time
You will lead day-to-day kitchen and culinary operations, oversee food preparation and quality, collaborate with the clinical team to meet resident needs, manage food cost and inventory,…
Added 1 hour ago
SH
Personal Support Worker
SE Health
Prince Edward, ON
- Part-time
Manage your life. At SE, you'll have the flexibility and support to deliver exceptional client care while maintaining your personal well-being, professional development, and career goals.
Added 1 hour ago
AC
Food Service Worker Lead
Aramark Canada
Toronto, ON
- Full-time
Prepare, cook, and assemble food items for client meals and snacks in accordance with established recipes, production standards, and portioning requirements.
Added 1 hour ago
GE
Route Manager
GFL Environmental Inc.
Coquitlam, BC
- Full-time
Competitive Pay: Individual pay is determined by responsibilities, experience, and location.
Added 1 hour ago
P
Infrastructure Analyst
Procom
Richmond, BC
- $63,750 to $85,000 CAD / year
- Full-time
On behalf of our technology client, Procom is searching for an Infrastructure Analyst for a permanent role. This position is onsite at our client’s Richmond, British Columbia office.
Added 1 hour ago
LC
Assistant Store Manager, Dartmouth Crossing, Full Time
Laura Canada
Dartmouth, NS
- Full-time
…passion for fashion and customer service. They recruit and lead a winning team that provides a unique and memorable shopping experience to every customer. They foster a vibrant, fun,…
Added 1 hour ago
Business Development Manager- Maintenance and Janitoral Services - West
United Services Group
Red Deer, AB · Edmonton, AB · Calgary, AB
…negotiating contracts, closing deals and transitioning the client to the Key Account Management team. This role will collaborate with the National Key Account Managers, our sales operations…

Benevity

Senior Client Education Manager

Remote, Canada

Remote

$98,600 to $126,600 CAD / year · Full-time

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Job details

Pay: $98,600 to $126,600 CAD / year
Job type: Full-time
Workplace: Remote
Experience: 7+ years of experience in client training or enablement, specifically within a B2B SaaS environment.
Posting language: English
Posted: Oct 30, 2026

Original job description

Meet Benevity

Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!

The Senior Client Education Manager is a strategic and innovative role responsible for designing and leading a modern, integrated enablement strategy to dramatically improve our client experience and education quality. This role drives the agile content development process, focused on creating high-impact content and strategically using technology to deliver it in a personalized manner. They ensure Benevity's clients are educated, engaged, and equipped to maximize the impact of our industry-leading corporate social responsibility software solutions. This position requires a proven track record in both strategic enablement design and hands-on, high-quality content development.

What you’ll do

Strategic leadership and instructional design ecosystem

Lead a personalized, modern client enablement strategy rooted in design thinking principles, ensuring high-impact learning experiences across the entire client journey.
Apply expert knowledge of the way people learn to determine what content is built, how it is structured, and how it is served to maximize product adoption, client utilization, and retention.

Content ownership and innovation

Evaluate and lead the design of the entire client education architecture, focusing on personalizing the journey and structuring content by persona and client lifecycle stage.
Drive innovation in content delivery, including adaptive learning pathways and integrating generative AI for both content creation and delivery (e.g., AI-powered learning agents).
Elevate all existing learning assets to ensure accuracy, relevance, and the highest quality learner experience.
Identify and develop certification programs to position Benevity clients as domain experts and enhance professional credibility.

Collaboration, delivery and evaluation

Collaborate cross-functionally with teams to integrate client education directly into the user experience and ensure content remains current and highly relevant.
Deliver training directly to clients through methods including instructor-led workshops and webinars, adjusting content and delivery style to suit diverse audiences.
Evaluate the effectiveness of all education programs using performance metrics, usage data, and feedback to provide data-driven recommendations to leadership and drive continuous improvement.

What you’ll bring

Experience

7+ years of experience in client training or enablement, specifically within a B2B SaaS environment.
Proven experience leading the agile content design and delivery of large-scale client-facing education programs and instructor-led workshops and webinars.
Experience in the strategic implementation and optimization of a core learning platform/LMS to support high-quality content structure, learner experience, and reporting.

Core skills and expertise

Strong understanding of adult learning theory and design thinking methodology.
Proficiency in modern learning development tools such as Articulate, Camtasia, or similar platforms.
Expertise in applying user experience (UX) principles to content design and deploying in-product guidance (e.g., Pendo) to deliver contextual, just-in-time support.
Demonstrated proficiency in applying Generative AI tools to enhance both content creation efficiency and scale personalized content delivery (e.g., AI-powered learning agents).
Skilled in developing content across various formats, including eLearning, microlearning, video, job aids, and performance support resources.
Demonstrated visual design skills with a focus on layout, branding, accessibility, and learner engagement.

Interpersonal and communication skills

Exceptional communication and presentation skills, with the ability to engage and educate diverse audiences.
Strong ability to collaborate effectively with cross-functional teams and influence outcomes.
Strong analytical skills, with the ability to translate data into actionable insights.
Highly self-directed, curious, and detail-oriented with strong prioritization skills in fast-paced environments.
Highly organized and adaptable, with a proactive approach to solving problems and optimizing processes.

Discover your purpose at work

We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more …

Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.

If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become …

It’s time to join Benevity. We’re so excited to meet you.

Where We Work

At Benevity, we embrace a flexible hybrid approach to where we work that empowers our people in a way that supports great work, strong relationships, and personal well-being. For those located near one of our offices, while there’s no set requirement for in-office time, we do value the moments when coming together in person helps us build connection and collaboration. Whether it’s for onboarding, project work, or a chance to align and bond as a team, we trust our people to make thoughtful decisions about when showing up in person matters most.

Join a company where DEIB isn’t a buzzword

Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily - from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.

We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine.

That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity.

Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to accommodations@benevity.com.

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More about this job

Responsibilities

The Senior Client Education Manager will design and lead a modern, integrated enablement strategy to improve client experience and product adoption. They will oversee the agile content development process and utilize technology to deliver personalized, high-impact learning experiences.

Requirements

Candidates must have 7+ years of experience in client training or enablement within a B2B SaaS environment. Proficiency in adult learning theory, instructional design tools, and generative AI applications is required.

Skills

Client enablement
Instructional design
SaaS
Content development
Design thinking
LMS management
Generative AI
UX principles
Pendo
Articulate
Camtasia
Data analysis
Strategic planning
Project management
Public speaking
Cross-functional collaboration

Visa sponsorship

Not detected in the job text

Keywords

Client Education
Enablement Strategy
B2B SaaS
Instructional Design
Design Thinking
LMS
Generative AI
UX Design
Pendo
Articulate
Camtasia
Microlearning
E-learning
Corporate Social Responsibility
Agile
Data-driven
Certification Programs
Customer Retention
Product Adoption
Accessibility
Visual Design
Performance Metrics
Workshop Facilitation
Webinar Delivery
Content Strategy
Persona-based Learning
Adaptive Learning
Client Lifecycle
Cross-functional Collaboration
Strategic Leadership

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