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Added 12 mins ago
PH
Foundry Community Health Youth Clinic Nurse
Providence Healthcare
Vancouver, BC
- $41.42 to $55.91 CAD / hour
- Part-time
…Nurses and Midwives (BCCNM) plus two (2) years’ recent, related experience working with youth and young adults in a primary care and mental health/substance use setting; completion of the…
Added 26 mins ago
AC
Chef Manager
Aramark Canada
Calgary, AB
- Full-time
You will lead day-to-day kitchen and culinary operations, oversee food preparation and quality, collaborate with the clinical team to meet resident needs, manage food cost and inventory,…
Added 26 mins ago
SH
Personal Support Worker
SE Health
Prince Edward, ON
- Part-time
Manage your life. At SE, you'll have the flexibility and support to deliver exceptional client care while maintaining your personal well-being, professional development, and career goals.
Added 26 mins ago
AC
Food Service Worker Lead
Aramark Canada
Toronto, ON
- Full-time
Prepare, cook, and assemble food items for client meals and snacks in accordance with established recipes, production standards, and portioning requirements.
Added 27 mins ago
GE
Route Manager
GFL Environmental Inc.
Coquitlam, BC
- Full-time
Competitive Pay: Individual pay is determined by responsibilities, experience, and location.
Added 27 mins ago
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Infrastructure Analyst
Procom
Richmond, BC
- $63,750 to $85,000 CAD / year
- Full-time
On behalf of our technology client, Procom is searching for an Infrastructure Analyst for a permanent role. This position is onsite at our client’s Richmond, British Columbia office.
Added 27 mins ago
LC
Assistant Store Manager, Dartmouth Crossing, Full Time
Laura Canada
Dartmouth, NS
- Full-time
…passion for fashion and customer service. They recruit and lead a winning team that provides a unique and memorable shopping experience to every customer. They foster a vibrant, fun,…
Added 27 mins ago
Business Development Manager- Maintenance and Janitoral Services - West
United Services Group
Red Deer, AB · Edmonton, AB · Calgary, AB
…negotiating contracts, closing deals and transitioning the client to the Key Account Management team. This role will collaborate with the National Key Account Managers, our sales operations…
Added 57 mins ago
U
QA Specialist
UPS
Burlington, ON
- Full-time
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become…
Added 57 mins ago
U
QA Specialist
UPS
Burlington, ON
- Full-time
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become…
Added 57 mins ago
A
Manufacturing Engineer
Actalent
Oshawa, ON
- $45 to $55 CAD / hour
- Contract
Lead dimensional problem-solving activities related to dimensional requirements, manufacturing processes, and final vehicle status quality.
Added 1 hour ago
TA
AI Product Manager
Tiger Analytics
Canada
- Full-time
Build and Lead at Global Scale: Collaborate with exceptional AI, data, engineering, and consulting talent across geographies to deliver transformative solutions and grow strategic client…
Added 1 hour ago
A
Lead Mechanical Engineer (Minerals & Metals)
Ausenco
Burlington, ON
- Full-time
Take on a mechanical lead role on major projects; including managing engineers and designers and organizing mechanical work on the project, managing project budget and schedule and…
Added 1 hour ago
TA
Outside Sales Representative
The Acquisition Group
AB
- Full-time
We're hiring sales representatives to represent our client, TELUS, through direct residential sales across Edmonton. Whether you're starting your career or looking for a fresh opportunity,…
Added 1 hour ago
WI
Project Manager, Transportation Engineering
WSP in Canada
Vancouver, BC
- Full-time
Lead multidisciplinary teams through planning, design, and construction phases, ensuring projects meet client expectations and WSP standards.
Added 2 hours ago
AC
Finance Director
Aston Carter
Toronto, ON
- $70 to $75 CAD / hour
- Contract
Lead and support monthly, quarterly, and annual financial close processes, ensuring timely and accurate completion.
Added 2 hours ago
AC
Spécialiste De La Chaîne Dapprovisionnement / Supply Chain Specialist
Aston Carter
Montreal, QC · Saint-Laurent, Quebec
- $38 to $48 CAD / hour
- Contract
Expérience démontrée dans la gestion de nomenclatures (BOM), le sourcing de fournisseurs, la gestion des soumissions et les activités dapprovisionnement.
Added 2 hours ago
LI
Software Developer - API
Lotus IT Solutions
Toronto, ON
- Contract
10+ years of experience as a designer and developer in large-scale multi-client web applications
Added 2 hours ago
GM
Digital and Social Media Marketer
Gambit Media Lab
Vancouver, BC
- Contract
We are seeking a results-driven Digital & Social Media Marketer with 1 to 3 years of experience or a recent digital marketing focussed degree, or other specific training with at least some…
Added 3 hours ago
OT
Consultant
Open Text Corporation
Richmond Hill, ON
- Other
…excellence, and revenue realization while delivering an exceptional client…
Added 3 hours ago
M
Toronto Health Office Practice Leader
Mercer
Toronto, ON
- Other
Lead key client engagements, directing project teams to develop strategic solutions that address client needs and issues.
Added 3 hours ago
TC
Residential Child and Youth Worker, Part-Time
Taproot Community Support Services
Nanaimo, BC
- Part-time
Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided…
Added 3 hours ago
TC
Residence Worker with Overnight Awake Scheduling, Full-Time
Taproot Community Support Services
Nanaimo, BC
- Full-time
Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided…
Added 3 hours ago
A
Client Service Representative - Calgary North Hill
ATB
Calgary, AB
- Full-time
…truly thrive. Our Leader DNA model sets the standard for how we lead people, drive business performance, and shape a dynamic future. This is the place for purpose-driven individuals ready…
Added 3 hours ago
Client Service Representative - Calgary Chinook Centre (Part Time, 21.75 hrs/wk)
ATB
Calgary, AB
…truly thrive. Our Leader DNA model sets the standard for how we lead people, drive business performance, and shape a dynamic future. This is the place for purpose-driven individuals ready…

Benevity

Senior Client Education Manager

Remote, Canada

Remote

$98,600 to $126,600 CAD / year · Full-time

Apply About employer

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Job details

Pay: $98,600 to $126,600 CAD / year
Job type: Full-time
Workplace: Remote
Experience: 7+ years of experience in client training or enablement, specifically within a B2B SaaS environment.
Posting language: English
Posted: Oct 30, 2026

Original job description

Meet Benevity

Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!

The Senior Client Education Manager is a strategic and innovative role responsible for designing and leading a modern, integrated enablement strategy to dramatically improve our client experience and education quality. This role drives the agile content development process, focused on creating high-impact content and strategically using technology to deliver it in a personalized manner. They ensure Benevity's clients are educated, engaged, and equipped to maximize the impact of our industry-leading corporate social responsibility software solutions. This position requires a proven track record in both strategic enablement design and hands-on, high-quality content development.

What you’ll do

Strategic leadership and instructional design ecosystem

Lead a personalized, modern client enablement strategy rooted in design thinking principles, ensuring high-impact learning experiences across the entire client journey.
Apply expert knowledge of the way people learn to determine what content is built, how it is structured, and how it is served to maximize product adoption, client utilization, and retention.

Content ownership and innovation

Evaluate and lead the design of the entire client education architecture, focusing on personalizing the journey and structuring content by persona and client lifecycle stage.
Drive innovation in content delivery, including adaptive learning pathways and integrating generative AI for both content creation and delivery (e.g., AI-powered learning agents).
Elevate all existing learning assets to ensure accuracy, relevance, and the highest quality learner experience.
Identify and develop certification programs to position Benevity clients as domain experts and enhance professional credibility.

Collaboration, delivery and evaluation

Collaborate cross-functionally with teams to integrate client education directly into the user experience and ensure content remains current and highly relevant.
Deliver training directly to clients through methods including instructor-led workshops and webinars, adjusting content and delivery style to suit diverse audiences.
Evaluate the effectiveness of all education programs using performance metrics, usage data, and feedback to provide data-driven recommendations to leadership and drive continuous improvement.

What you’ll bring

Experience

7+ years of experience in client training or enablement, specifically within a B2B SaaS environment.
Proven experience leading the agile content design and delivery of large-scale client-facing education programs and instructor-led workshops and webinars.
Experience in the strategic implementation and optimization of a core learning platform/LMS to support high-quality content structure, learner experience, and reporting.

Core skills and expertise

Strong understanding of adult learning theory and design thinking methodology.
Proficiency in modern learning development tools such as Articulate, Camtasia, or similar platforms.
Expertise in applying user experience (UX) principles to content design and deploying in-product guidance (e.g., Pendo) to deliver contextual, just-in-time support.
Demonstrated proficiency in applying Generative AI tools to enhance both content creation efficiency and scale personalized content delivery (e.g., AI-powered learning agents).
Skilled in developing content across various formats, including eLearning, microlearning, video, job aids, and performance support resources.
Demonstrated visual design skills with a focus on layout, branding, accessibility, and learner engagement.

Interpersonal and communication skills

Exceptional communication and presentation skills, with the ability to engage and educate diverse audiences.
Strong ability to collaborate effectively with cross-functional teams and influence outcomes.
Strong analytical skills, with the ability to translate data into actionable insights.
Highly self-directed, curious, and detail-oriented with strong prioritization skills in fast-paced environments.
Highly organized and adaptable, with a proactive approach to solving problems and optimizing processes.

Discover your purpose at work

We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more …

Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.

If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become …

It’s time to join Benevity. We’re so excited to meet you.

Where We Work

At Benevity, we embrace a flexible hybrid approach to where we work that empowers our people in a way that supports great work, strong relationships, and personal well-being. For those located near one of our offices, while there’s no set requirement for in-office time, we do value the moments when coming together in person helps us build connection and collaboration. Whether it’s for onboarding, project work, or a chance to align and bond as a team, we trust our people to make thoughtful decisions about when showing up in person matters most.

Join a company where DEIB isn’t a buzzword

Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily - from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.

We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine.

That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity.

Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to accommodations@benevity.com.

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More about this job

Responsibilities

The Senior Client Education Manager will design and lead a modern, integrated enablement strategy to improve client experience and product adoption. They will oversee the agile content development process and utilize technology to deliver personalized, high-impact learning experiences.

Requirements

Candidates must have 7+ years of experience in client training or enablement within a B2B SaaS environment. Proficiency in adult learning theory, instructional design tools, and generative AI applications is required.

Skills

Client enablement
Instructional design
SaaS
Content development
Design thinking
LMS management
Generative AI
UX principles
Pendo
Articulate
Camtasia
Data analysis
Strategic planning
Project management
Public speaking
Cross-functional collaboration

Visa sponsorship

Not detected in the job text

Keywords

Client Education
Enablement Strategy
B2B SaaS
Instructional Design
Design Thinking
LMS
Generative AI
UX Design
Pendo
Articulate
Camtasia
Microlearning
E-learning
Corporate Social Responsibility
Agile
Data-driven
Certification Programs
Customer Retention
Product Adoption
Accessibility
Visual Design
Performance Metrics
Workshop Facilitation
Webinar Delivery
Content Strategy
Persona-based Learning
Adaptive Learning
Client Lifecycle
Cross-functional Collaboration
Strategic Leadership

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