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Added 7 mins ago
LI
Software Developer - API
Lotus IT Solutions
Toronto, ON
- Contract
Facilitate technical discussions, lead design walkthrough sessions, and provide knowledge transfer to internal staff
Added 7 mins ago
GM
Digital and Social Media Marketer
Gambit Media Lab
Vancouver, BC
- Contract
…This role is for a performance-oriented marketer who wants to lead the charge in combining traditional multi-channel advertising and social media management with the emerging world of…
Added 21 mins ago
NM
Fuel Lube Truck Operator
Newmont Mining Corporation
BC · Kitimat-Stikine, British Columbia
- Full-time
…Improving Daily provides the foundation for our strategy to Lead in Gold and Grow in Copper and our purpose to Unearth Value Sustainably to Advance…
Added 21 mins ago
OT
Consultant
Open Text Corporation
Richmond Hill, ON
- Other
Lead solution implementation projects from an enablement perspective, ensuring successful outcomes and adherence to project timelines.
Added 21 mins ago
OT
Principal Systems Architect (Copilot Architect)
Open Text Corporation
Mississauga, ON · Richmond Hill, ON · Waterloo, ON
- Other
…translate complex business requirements into target architectures, lead large-scale solution initiatives, establish standards and reusable patterns, and guide solutions from proof of…
Added 21 mins ago
M
Toronto Health Office Practice Leader
Mercer
Toronto, ON
- Other
The Marsh Toronto Office Practice Leader for Health and Benefits will lead the Toronto office within the Canadian Health and Benefits business, overseeing strategic direction, budgeting,…
Added 37 mins ago
LP
CPSAR Student Research Assistants
Lethbridge Polytechnic
Lethbridge, AB
- Internship
…the project, including regular check-ins with the research lead, access to debriefing, and referral to campus and community support services. All required training is provided at no cost…
Added 37 mins ago
P
Senior DevOps Engineer
Pixieset
Vancouver, BC
- Full-time
Strengthen observability and operational readiness for shared infrastructure. Participate in incident response, lead triage and coordination when needed, follow through on preventive…
Added 37 mins ago
TC
Residential Child and Youth Worker, Part-Time
Taproot Community Support Services
Nanaimo, BC
- Part-time
Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided…
Added 37 mins ago
PD
Contents Handler
Paul Davis Restoration of the National Capital Region, VA
Sudbury, ON
- Full-time
Ability to lead others from diverse backgrounds
Added 37 mins ago
TC
Home Share Coordinator (Quality Analyst), Full-Time
Taproot Community Support Services
Langley (District), BC · Langley, BC
- Full-time
Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided…
Added 37 mins ago
TC
Residence Worker with Overnight Awake Scheduling, Full-Time
Taproot Community Support Services
Nanaimo, BC
- Full-time
Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided…
Added 37 mins ago
D(
HR Advisor – Fixed-Term Until July 2028
DWF (Canada)
Toronto, ON
- Full-time
Added 37 mins ago
EI
President
E.Star International Inc.
Markham, ON
- Full-time
We are seeking an accomplished President to lead the strategy, business development, and day-to-day operations of E.Star Group, a diversified apparel business spanning Canadian…
Added 37 mins ago
Director, Sales & Commercial Effectiveness, Western Canada and Southwestern Ontario
Right Time Group of Companies
Canada
Lead, mentor, and coach Sales Managers to achieve and exceed sales targets, focusing on revenue growth, customer acquisition, and market share expansion.
Added 37 mins ago
Front Office Supervisor
Coast Hotels
North Vancouver, BC
Added 51 mins ago
TF
Lead Hardwood Flooring Installer
Tantalus Floors
Saanich, BC
- $35 to $45 CAD / hour
- Full-time
Tantalus Floors is looking for an experienced Lead Hardwood Flooring Installer who can take ownership of on-site flooring work from start to finish.
Added 51 mins ago
A
Financial Analyst, FP&A – Gross Margin
ARC'TERYX
North Vancouver, BC
- Full-time
You can coordinate and lead projects to completion
Added 51 mins ago
A
Client Service Representative - Calgary North Hill
ATB
Calgary, AB
- Full-time
…truly thrive. Our Leader DNA model sets the standard for how we lead people, drive business performance, and shape a dynamic future. This is the place for purpose-driven individuals ready…
Added 51 mins ago
Client Service Representative - Calgary Chinook Centre (Part Time, 21.75 hrs/wk)
ATB
Calgary, AB
…truly thrive. Our Leader DNA model sets the standard for how we lead people, drive business performance, and shape a dynamic future. This is the place for purpose-driven individuals ready…
Added 51 mins ago
TB
Senior Retail Sales Associate
Tailored Brands
Belleville, ON
- Full-time
· Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when temporarily assigned as the manager on duty.
Added 51 mins ago
EL
Store Manager - Le Labo- Full time - Vancouver, CA
Estée Lauder Companies
Vancouver, BC
- Full-time
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational…
Added 51 mins ago
F
Junior Building Design Specialist
Fluor
Vancouver, BC
- Full-time
…value and technical competence. This position supports the Area Lead or Lead on assigned projects and performs routine aspects of engineering assignments, applying basic engineering…
Added 51 mins ago
F
Intermediate Structural Designer
Fluor
Vancouver, BC
- Full-time
…moderately difficult assignments to support the Design Area Lead or…
Added 51 mins ago
F
Intermediate Building Design Specialist
Fluor
Vancouver, BC
- Full-time
…technical competence. This position supports the Architectural Area Lead or Lead on assigned projects and evaluates, selects, and applies standard architectural techniques to a medium set…

Benevity

Senior Client Education Manager

Remote, Canada

Remote

$98,600 to $126,600 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $98,600 to $126,600 CAD / year
Job type: Full-time
Workplace: Remote
Experience: 7+ years of experience in client training or enablement, specifically within a B2B SaaS environment.
Posting language: English
Posted: Oct 30, 2026

Original job description

Meet Benevity

Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!

The Senior Client Education Manager is a strategic and innovative role responsible for designing and leading a modern, integrated enablement strategy to dramatically improve our client experience and education quality. This role drives the agile content development process, focused on creating high-impact content and strategically using technology to deliver it in a personalized manner. They ensure Benevity's clients are educated, engaged, and equipped to maximize the impact of our industry-leading corporate social responsibility software solutions. This position requires a proven track record in both strategic enablement design and hands-on, high-quality content development.

What you’ll do

Strategic leadership and instructional design ecosystem

Lead a personalized, modern client enablement strategy rooted in design thinking principles, ensuring high-impact learning experiences across the entire client journey.
Apply expert knowledge of the way people learn to determine what content is built, how it is structured, and how it is served to maximize product adoption, client utilization, and retention.

Content ownership and innovation

Evaluate and lead the design of the entire client education architecture, focusing on personalizing the journey and structuring content by persona and client lifecycle stage.
Drive innovation in content delivery, including adaptive learning pathways and integrating generative AI for both content creation and delivery (e.g., AI-powered learning agents).
Elevate all existing learning assets to ensure accuracy, relevance, and the highest quality learner experience.
Identify and develop certification programs to position Benevity clients as domain experts and enhance professional credibility.

Collaboration, delivery and evaluation

Collaborate cross-functionally with teams to integrate client education directly into the user experience and ensure content remains current and highly relevant.
Deliver training directly to clients through methods including instructor-led workshops and webinars, adjusting content and delivery style to suit diverse audiences.
Evaluate the effectiveness of all education programs using performance metrics, usage data, and feedback to provide data-driven recommendations to leadership and drive continuous improvement.

What you’ll bring

Experience

7+ years of experience in client training or enablement, specifically within a B2B SaaS environment.
Proven experience leading the agile content design and delivery of large-scale client-facing education programs and instructor-led workshops and webinars.
Experience in the strategic implementation and optimization of a core learning platform/LMS to support high-quality content structure, learner experience, and reporting.

Core skills and expertise

Strong understanding of adult learning theory and design thinking methodology.
Proficiency in modern learning development tools such as Articulate, Camtasia, or similar platforms.
Expertise in applying user experience (UX) principles to content design and deploying in-product guidance (e.g., Pendo) to deliver contextual, just-in-time support.
Demonstrated proficiency in applying Generative AI tools to enhance both content creation efficiency and scale personalized content delivery (e.g., AI-powered learning agents).
Skilled in developing content across various formats, including eLearning, microlearning, video, job aids, and performance support resources.
Demonstrated visual design skills with a focus on layout, branding, accessibility, and learner engagement.

Interpersonal and communication skills

Exceptional communication and presentation skills, with the ability to engage and educate diverse audiences.
Strong ability to collaborate effectively with cross-functional teams and influence outcomes.
Strong analytical skills, with the ability to translate data into actionable insights.
Highly self-directed, curious, and detail-oriented with strong prioritization skills in fast-paced environments.
Highly organized and adaptable, with a proactive approach to solving problems and optimizing processes.

Discover your purpose at work

We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more …

Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.

If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become …

It’s time to join Benevity. We’re so excited to meet you.

Where We Work

At Benevity, we embrace a flexible hybrid approach to where we work that empowers our people in a way that supports great work, strong relationships, and personal well-being. For those located near one of our offices, while there’s no set requirement for in-office time, we do value the moments when coming together in person helps us build connection and collaboration. Whether it’s for onboarding, project work, or a chance to align and bond as a team, we trust our people to make thoughtful decisions about when showing up in person matters most.

Join a company where DEIB isn’t a buzzword

Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily - from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.

We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine.

That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity.

Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to accommodations@benevity.com.

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More about this job

Responsibilities

The Senior Client Education Manager will design and lead a modern, integrated enablement strategy to improve client experience and product adoption. They will oversee the agile content development process and utilize technology to deliver personalized, high-impact learning experiences.

Requirements

Candidates must have 7+ years of experience in client training or enablement within a B2B SaaS environment. Proficiency in adult learning theory, instructional design tools, and generative AI applications is required.

Skills

Client enablement
Instructional design
SaaS
Content development
Design thinking
LMS management
Generative AI
UX principles
Pendo
Articulate
Camtasia
Data analysis
Strategic planning
Project management
Public speaking
Cross-functional collaboration

Visa sponsorship

Not detected in the job text

Keywords

Client Education
Enablement Strategy
B2B SaaS
Instructional Design
Design Thinking
LMS
Generative AI
UX Design
Pendo
Articulate
Camtasia
Microlearning
E-learning
Corporate Social Responsibility
Agile
Data-driven
Certification Programs
Customer Retention
Product Adoption
Accessibility
Visual Design
Performance Metrics
Workshop Facilitation
Webinar Delivery
Content Strategy
Persona-based Learning
Adaptive Learning
Client Lifecycle
Cross-functional Collaboration
Strategic Leadership

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