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Added 9 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
Organize backroom product and follow Backroom Inventory Management (BIMI) processes
Added 9 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Part-time
Organize backroom product and follow Backroom Inventory Management (BIMI) processes
Added 24 mins ago
Assistant Manager I
EssilorLuxottica Group
Ottawa, ON
The Assistant Manager I is a core member of the leadership team that drives Sunglass Hut's success. The Assistant Manager I works in partnership with the Store/Multi Store Manager to…
Added 24 mins ago
TH
Sales Associate Part-Time - 7180 Winnipeg North
The Home Depot
Winnipeg, MB
- Part-time
Approach customers to determine if they need help loading product into vehicles and/or shopping carts.
Added 24 mins ago
VC
Gestionnaire en Fiscalité | Tax Manager
Valsoft Corporation
Montreal, QC · Saint-Laurent, Quebec
- Full-time
We’re looking for a Tax Manager to own tax for the companies Ventures builds (currently 4). You’ll set each new company up correctly from the start, keep it compliant as it grows, and build…
Added 54 mins ago
KS
Western Regional Sales Manager - Alberta
Kinetic Search Group
AB · Alberta, Canada
- $110,000 to $125,000 CAD / year
- Full-time
The Regional Sales Manager will strengthen existing customer relationships, expand market penetration, and identify new business opportunities across the assigned territory. Working closely…
Added 54 mins ago
OA
Production Planner / Buyer-Techniseal, Candiac QC
Oldcastle APG
Candiac, QC
- Other
Personal days:** three (3) days per year, prorated based on time worked + **employee product discounts**.
Added 1 hour ago
A-
Fréchette, Vins d’exception | Associé(e) aux ventes sur le terrain – Contrat temporaire de 3 mois (avec possibilité d’extension)
A3 - Les agences de vins, bières et spiritueux
Montreal, QC
- Full-time
Reporting to the Sales Manager, the successful candidate will be responsible for growing sales within their territory by working with SAQ stores and license holders, while ensuring the…
Added 1 hour ago
AL
Director of Operations
AlgoEdge Labs
Niagara Falls, ON
- Full-time
Career path: Development path to General Manager
Added 1 hour ago
SD
Assistant Front Store Manager, Hourly Full Time Evening
Shoppers Drug Mart
Aurora, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 1 hour ago
SD
Assistant Front Store Manager, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Aurora, ON
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 1 hour ago
SD
Assistant Front Store Manager, Hourly Full Time Evening
Shoppers Drug Mart
Toronto, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 1 hour ago
TH
Lot Associate Part-Time - 7052 Regina
The Home Depot
Regina, SK
- Part-time
Approach customers to determine if they need help loading product into vehicles and/or shopping carts.
Added 1 hour ago
TH
Sales Associate Part-Time - 7051 Saskatoon
The Home Depot
Saskatoon, SK
- Part-time
…assistance. Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire…
Added 1 hour ago
TH
Sales Associate Part-Time - 7052 Regina
The Home Depot
Regina, SK
- Part-time
…assistance. Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire…
Added 1 hour ago
TH
Front End Associate - 7052 Regina
The Home Depot
Regina, SK
- Part-time
Added 2 hours ago
VC
Tax Manager | Gestionnaire en Fiscalité
Valsoft Corporation
Montreal, QC · Saint-Laurent, Quebec
- Full-time
We’re looking for a Tax Manager to own tax for the companies Ventures builds (currently 4). You’ll set each new company up correctly from the start, keep it compliant as it grows, and build…
Added 2 hours ago
Sales Associate - Retail Sales
Roots
Mont-Tremblant, QC
Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to provide exceptional service to customers and…
Added 2 hours ago
ETOBICOKE - QUEENSWAY
Kitchen Stuff Plus
Toronto, ON
Reports to: Store Manager, Assistant Manager, Shift Leader
Added 3 hours ago
W
(CAN) Part-Time Cashier
Walmart
Stratford, ON
- Part-time
3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 3 hours ago
W
Health and Beauty Team Associate
Walmart
Ottawa, ON
- Full-time
…removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing…
Added 3 hours ago
BI
Senior Brand Manager, Oncology
Boehringer Ingelheim
Burlington, ON
- Full-time
Demonstrates strong customer focus, product life-cycle management (from product/indication launches to Loss of Exclusivity (LOE) planning), Therapeutic Area (TA) knowledge and competitive…
Added 3 hours ago
(CAN) Part-Time Cashier
Walmart Canada
Stratford, ON
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 3 hours ago
WC
Health and Beauty Team Associate
Walmart Canada
Ottawa, ON
- Full-time
Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
Added 3 hours ago
Retail Assistant Brand Manager, Sandro/Maje, (Holt Renfrew Ogilvy, Montreal)
SMCP NORTH AMERICA (US, CANADA)
Montreal, QC
FT Assistant Brand Manager at SMCP (Sandro & Maje)

Benevity

Senior Client Education Manager

Remote, Canada

Remote

$98,600 to $126,600 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $98,600 to $126,600 CAD / year
Job type: Full-time
Workplace: Remote
Experience: 7+ years of experience in client training or enablement, specifically within a B2B SaaS environment.
Posting language: English
Posted: Oct 30, 2026

Original job description

Meet Benevity

Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!

The Senior Client Education Manager is a strategic and innovative role responsible for designing and leading a modern, integrated enablement strategy to dramatically improve our client experience and education quality. This role drives the agile content development process, focused on creating high-impact content and strategically using technology to deliver it in a personalized manner. They ensure Benevity's clients are educated, engaged, and equipped to maximize the impact of our industry-leading corporate social responsibility software solutions. This position requires a proven track record in both strategic enablement design and hands-on, high-quality content development.

What you’ll do

Strategic leadership and instructional design ecosystem

Lead a personalized, modern client enablement strategy rooted in design thinking principles, ensuring high-impact learning experiences across the entire client journey.
Apply expert knowledge of the way people learn to determine what content is built, how it is structured, and how it is served to maximize product adoption, client utilization, and retention.

Content ownership and innovation

Evaluate and lead the design of the entire client education architecture, focusing on personalizing the journey and structuring content by persona and client lifecycle stage.
Drive innovation in content delivery, including adaptive learning pathways and integrating generative AI for both content creation and delivery (e.g., AI-powered learning agents).
Elevate all existing learning assets to ensure accuracy, relevance, and the highest quality learner experience.
Identify and develop certification programs to position Benevity clients as domain experts and enhance professional credibility.

Collaboration, delivery and evaluation

Collaborate cross-functionally with teams to integrate client education directly into the user experience and ensure content remains current and highly relevant.
Deliver training directly to clients through methods including instructor-led workshops and webinars, adjusting content and delivery style to suit diverse audiences.
Evaluate the effectiveness of all education programs using performance metrics, usage data, and feedback to provide data-driven recommendations to leadership and drive continuous improvement.

What you’ll bring

Experience

7+ years of experience in client training or enablement, specifically within a B2B SaaS environment.
Proven experience leading the agile content design and delivery of large-scale client-facing education programs and instructor-led workshops and webinars.
Experience in the strategic implementation and optimization of a core learning platform/LMS to support high-quality content structure, learner experience, and reporting.

Core skills and expertise

Strong understanding of adult learning theory and design thinking methodology.
Proficiency in modern learning development tools such as Articulate, Camtasia, or similar platforms.
Expertise in applying user experience (UX) principles to content design and deploying in-product guidance (e.g., Pendo) to deliver contextual, just-in-time support.
Demonstrated proficiency in applying Generative AI tools to enhance both content creation efficiency and scale personalized content delivery (e.g., AI-powered learning agents).
Skilled in developing content across various formats, including eLearning, microlearning, video, job aids, and performance support resources.
Demonstrated visual design skills with a focus on layout, branding, accessibility, and learner engagement.

Interpersonal and communication skills

Exceptional communication and presentation skills, with the ability to engage and educate diverse audiences.
Strong ability to collaborate effectively with cross-functional teams and influence outcomes.
Strong analytical skills, with the ability to translate data into actionable insights.
Highly self-directed, curious, and detail-oriented with strong prioritization skills in fast-paced environments.
Highly organized and adaptable, with a proactive approach to solving problems and optimizing processes.

Discover your purpose at work

We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more …

Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.

If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become …

It’s time to join Benevity. We’re so excited to meet you.

Where We Work

At Benevity, we embrace a flexible hybrid approach to where we work that empowers our people in a way that supports great work, strong relationships, and personal well-being. For those located near one of our offices, while there’s no set requirement for in-office time, we do value the moments when coming together in person helps us build connection and collaboration. Whether it’s for onboarding, project work, or a chance to align and bond as a team, we trust our people to make thoughtful decisions about when showing up in person matters most.

Join a company where DEIB isn’t a buzzword

Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily - from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.

We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine.

That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity.

Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to accommodations@benevity.com.

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More about this job

Responsibilities

The Senior Client Education Manager will design and lead a modern, integrated enablement strategy to improve client experience and product adoption. They will oversee the agile content development process and utilize technology to deliver personalized, high-impact learning experiences.

Requirements

Candidates must have 7+ years of experience in client training or enablement within a B2B SaaS environment. Proficiency in adult learning theory, instructional design tools, and generative AI applications is required.

Skills

Client enablement
Instructional design
SaaS
Content development
Design thinking
LMS management
Generative AI
UX principles
Pendo
Articulate
Camtasia
Data analysis
Strategic planning
Project management
Public speaking
Cross-functional collaboration

Visa sponsorship

Not detected in the job text

Keywords

Client Education
Enablement Strategy
B2B SaaS
Instructional Design
Design Thinking
LMS
Generative AI
UX Design
Pendo
Articulate
Camtasia
Microlearning
E-learning
Corporate Social Responsibility
Agile
Data-driven
Certification Programs
Customer Retention
Product Adoption
Accessibility
Visual Design
Performance Metrics
Workshop Facilitation
Webinar Delivery
Content Strategy
Persona-based Learning
Adaptive Learning
Client Lifecycle
Cross-functional Collaboration
Strategic Leadership

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