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Added 4 mins ago
F
Chief Revenue Officer (CRO) & Co-founder - AI for Small Law Firms
FutureSight
Canada
- Full-time
…content, digital marketing, campaign management and optimization, lead nurturing, and ongoing marketing…
Added 4 mins ago
WM
Inside Sales Representative
Williams Machinery
Surrey, BC
- Full-time
Development: Product training, sales coaching, and career advancement opportunities
Added 4 mins ago
C
CNC Machine Operator - Precision Equipment
CyberCoders
Chatham, NB
- $30 to $32 CAD / hour
- Contract
Use precision measuring instruments to verify product quality
Added 4 mins ago
GC
1st Cook - Atlas Steak + Fish
Gateway Casinos and Entertainment Limited
AB · Edmonton, AB
- Part-time
We are seeking a dedicated mentor in the kitchen who can lead others by example and deliver extraordinary service and food. you're a time-management star who can handle multiple demands and…
Added 4 mins ago
T
Account Manager (Fresh graduates are welcome)
TransPerfect
ON · Durham, ON
- Full-time
Creatively problem solve to improve current new business development strategy
Added 4 mins ago
B
Section Chief, Engineering - Digital Projects and Engineering Tools
Bombardier
Dorval, QC
- Full-time
We are seeking a results-oriented Section Chief, Engineering to lead a team of project managers responsible for Computer-Aided Design (CAD), Product Lifecycle Management (PLM), and…
Added 4 mins ago
Store Manager
Lammle's Western Wear
Edmonton, AB
Lead by example on the sales floor, fostering genuine customer relationships and driving sales performance
Added 20 mins ago
CC
Product Owner, Internet Product Lifecycle Management
Cogeco Connexion
Montreal, QC
- Full-time
The Product Owner, Internet Product Lifecycle Management, is responsible for defining and executing the internet and broadband product strategy for Cogeco and Breezeline. In this role, you…
Added 20 mins ago
A
Education Manager, Sales and Education
AMOREPACIFIC
Toronto, ON · Greater Toronto Area, Canada
- $85,000 to $95,000 CAD / year
- Full-time
Amorepacific Canada is seeking an Education Manager to lead the development and execution of education and training initiatives across its Canadian portfolio of prestige, luxury, and…
Added 34 mins ago
FP
Restaurant & Banquet Manager
Four Points by Sheraton Kelowna Airport
Kelowna, BC
- Full-time
Interacts with guests to obtain feedback on product quality and service levels.
Added 34 mins ago
A
Mechanical Engineer (Onsite)
Alchemy
Waterloo, ON
- $100,000 to $135,000 CAD / year
- Full-time
3+ years of hands-on mechanical design and process engineering experience in a manufacturing or product development environment
Added 1 hour ago
WC
GM Lead Department Manager
Walmart Canada
Surrey, BC
- Full-time
Job Responsibility #7 Participates in the training and development of the General Merchandise and Fashion Associates , and provides feedback as needed.
Added 1 hour ago
M
Directeur principal, Exploitation du commerce de détail – Québec
MEC
Montreal, QC
- Full-time
Lead development and execution of the annual operating plan for Québec, including sales, labour, and productivity targets.
Added 1 hour ago
P
DevOps Team Lead
Pixieset
Vancouver, BC
- Full-time
Lead infrastructure initiatives through discovery, planning, implementation, rollout, and ongoing operation, working with product teams to define outcomes and responsibilities.
Added 1 hour ago
Assistant Manager
Lammle's Western Wear
Saskatoon, SK
Lead by example on the sales floor, fostering genuine customer relationships and driving sales performance
Added 1 hour ago
Assistant Manager
Lammle's Western Wear
Edmonton, AB
Lead by example on the sales floor, fostering genuine customer relationships and driving sales performance
Added 1 hour ago
C
Senior Engineering and Delivery Lead
Citi
Mississauga, ON
- Full-time
We are seeking a seasoned, highly experienced, and motivated Senior Engineering and Delivery Lead to spearhead the end-to-end execution and technology delivery of regulatory reporting…
Added 1 hour ago
A
Food & Beverage - Seasonal Barista, A-OK Cafe (Front of House)
Aritzia
New Westminster, BC
- $20 to $40 CAD / hour
- Part-time
…rewarding career in Food & Beverage to continued growth and development within…
Added 1 hour ago
B
Senior Client Education Manager
Benevity
Remote, Canada
- Full-time
- Remote
…experience and education quality. This role drives the agile content development process, focused on creating high-impact content and strategically using technology to deliver it in a…
Added 1 hour ago
B
Senior Client Education Manager
Benevity
Remote, Canada
- $98,600 to $126,600 CAD / year
- Full-time
- Remote
…experience and education quality. This role drives the agile content development process, focused on creating high-impact content and strategically using technology to deliver it in a…
Added 1 hour ago
I
Business Development Representative
Ideogram
Toronto, ON
- Full-time
As a Business Development Representative at Ideogram, you’ll join our early, expanding sales team at the intersection of AI, creativity, and enterprise transformation. You’ll be the first…
Added 1 hour ago
M
Territory Sales Representative - Calgary
Masco
AB · Calgary, Alberta
- Full-time
Training. You’ll train Home Depot associates, Behr team members, and even the public on Behr’s product line. From time to time, you may lead a class or demonstration in the store to show…
Added 1 hour ago
WI
Restaurant Supervisor - The Wickaninnish Inn
Wickaninnish Inn
Ucluelet, BC
- Full-time
The successful candidate must be able to lead, and be a role model for all operating standards and systems. Energy, passion, strong communication skills, and the ability to multi-task are…
Added 1 hour ago
ST
AI Engineer
SS&C Technologies
Mississauga, ON
- Full-time
…Intelligence, and we're looking for an experienced AI Engineer to help lead that…
Added 1 hour ago
DU
Telemetry Technician
Dalhousie University
Halifax, NS
- Full-time
…a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly…

Benevity

Senior Client Education Manager

Remote, Canada

Remote

$98,600 to $126,600 CAD / year · Full-time

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Job details

Pay: $98,600 to $126,600 CAD / year
Job type: Full-time
Workplace: Remote
Experience: 7+ years of experience in client training or enablement, specifically within a B2B SaaS environment.
Posting language: English
Posted: Oct 30, 2026

Original job description

Meet Benevity

Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!

The Senior Client Education Manager is a strategic and innovative role responsible for designing and leading a modern, integrated enablement strategy to dramatically improve our client experience and education quality. This role drives the agile content development process, focused on creating high-impact content and strategically using technology to deliver it in a personalized manner. They ensure Benevity's clients are educated, engaged, and equipped to maximize the impact of our industry-leading corporate social responsibility software solutions. This position requires a proven track record in both strategic enablement design and hands-on, high-quality content development.

What you’ll do

Strategic leadership and instructional design ecosystem

Lead a personalized, modern client enablement strategy rooted in design thinking principles, ensuring high-impact learning experiences across the entire client journey.
Apply expert knowledge of the way people learn to determine what content is built, how it is structured, and how it is served to maximize product adoption, client utilization, and retention.

Content ownership and innovation

Evaluate and lead the design of the entire client education architecture, focusing on personalizing the journey and structuring content by persona and client lifecycle stage.
Drive innovation in content delivery, including adaptive learning pathways and integrating generative AI for both content creation and delivery (e.g., AI-powered learning agents).
Elevate all existing learning assets to ensure accuracy, relevance, and the highest quality learner experience.
Identify and develop certification programs to position Benevity clients as domain experts and enhance professional credibility.

Collaboration, delivery and evaluation

Collaborate cross-functionally with teams to integrate client education directly into the user experience and ensure content remains current and highly relevant.
Deliver training directly to clients through methods including instructor-led workshops and webinars, adjusting content and delivery style to suit diverse audiences.
Evaluate the effectiveness of all education programs using performance metrics, usage data, and feedback to provide data-driven recommendations to leadership and drive continuous improvement.

What you’ll bring

Experience

7+ years of experience in client training or enablement, specifically within a B2B SaaS environment.
Proven experience leading the agile content design and delivery of large-scale client-facing education programs and instructor-led workshops and webinars.
Experience in the strategic implementation and optimization of a core learning platform/LMS to support high-quality content structure, learner experience, and reporting.

Core skills and expertise

Strong understanding of adult learning theory and design thinking methodology.
Proficiency in modern learning development tools such as Articulate, Camtasia, or similar platforms.
Expertise in applying user experience (UX) principles to content design and deploying in-product guidance (e.g., Pendo) to deliver contextual, just-in-time support.
Demonstrated proficiency in applying Generative AI tools to enhance both content creation efficiency and scale personalized content delivery (e.g., AI-powered learning agents).
Skilled in developing content across various formats, including eLearning, microlearning, video, job aids, and performance support resources.
Demonstrated visual design skills with a focus on layout, branding, accessibility, and learner engagement.

Interpersonal and communication skills

Exceptional communication and presentation skills, with the ability to engage and educate diverse audiences.
Strong ability to collaborate effectively with cross-functional teams and influence outcomes.
Strong analytical skills, with the ability to translate data into actionable insights.
Highly self-directed, curious, and detail-oriented with strong prioritization skills in fast-paced environments.
Highly organized and adaptable, with a proactive approach to solving problems and optimizing processes.

Discover your purpose at work

We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more …

Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.

If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become …

It’s time to join Benevity. We’re so excited to meet you.

Where We Work

At Benevity, we embrace a flexible hybrid approach to where we work that empowers our people in a way that supports great work, strong relationships, and personal well-being. For those located near one of our offices, while there’s no set requirement for in-office time, we do value the moments when coming together in person helps us build connection and collaboration. Whether it’s for onboarding, project work, or a chance to align and bond as a team, we trust our people to make thoughtful decisions about when showing up in person matters most.

Join a company where DEIB isn’t a buzzword

Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily - from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.

We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine.

That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity.

Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to accommodations@benevity.com.

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More about this job

Responsibilities

The Senior Client Education Manager will design and lead a modern, integrated enablement strategy to improve client experience and product adoption. They will oversee the agile content development process and utilize technology to deliver personalized, high-impact learning experiences.

Requirements

Candidates must have 7+ years of experience in client training or enablement within a B2B SaaS environment. Proficiency in adult learning theory, instructional design tools, and generative AI applications is required.

Skills

Client enablement
Instructional design
SaaS
Content development
Design thinking
LMS management
Generative AI
UX principles
Pendo
Articulate
Camtasia
Data analysis
Strategic planning
Project management
Public speaking
Cross-functional collaboration

Visa sponsorship

Not detected in the job text

Keywords

Client Education
Enablement Strategy
B2B SaaS
Instructional Design
Design Thinking
LMS
Generative AI
UX Design
Pendo
Articulate
Camtasia
Microlearning
E-learning
Corporate Social Responsibility
Agile
Data-driven
Certification Programs
Customer Retention
Product Adoption
Accessibility
Visual Design
Performance Metrics
Workshop Facilitation
Webinar Delivery
Content Strategy
Persona-based Learning
Adaptive Learning
Client Lifecycle
Cross-functional Collaboration
Strategic Leadership

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