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Added 5 mins ago
CL
Senior Interior Designer
Clarisa Llaneza Studio
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We're looking for a Senior Designer to lead projects from first concept to final install. You'll own residential and retail projects through every phase, from design direction and…
Added 5 mins ago
RO
Advisor, Water and Wastewater Strategic Infrastructure Planning
Region of Peel
Brampton, ON
- Contract
Reports to: Manager, Water & Wastewater Asset Management
Added 5 mins ago
CO
Project Manager - AI Building and Zoning Review (Contract)
City of Niagara Falls
Niagara Falls, ON
- Contract
Senior Financial Analyst - City of Niagara Falls
Added 5 mins ago
TA
Sr. Consultant/Manager - Analytics Consulting
Tiger Analytics
Canada
- Full-time
…audiences, and communicate findings and recommendations to senior…
Added 5 mins ago
MD
Chief of Operations - Core Operations Director
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…across divisions. The Chief of Operations works closely with senior leaders to plan for the future, manage complex organizational needs, and advance…
Added 5 mins ago
MD
Statewide Fraud Controls Manager Enterprise Support - State Prog Admin Manager Sr
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Job Class: State Program Administrator Manager Senior
Added 5 mins ago
MD
Senior Learning & Development Specialist - Training & Development Spec 4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Senior Learning & Development Specialist
Added 5 mins ago
MD
Assistant Director, Special Compensation Fund/State Program Administrator Manager Senior
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Job Class: State Program Administrator, Manager Senior
Added 5 mins ago
CI
Senior Manager Property Management
Colliers International
Burnaby, BC
- Full-time
This position is for a Senior Property Manager based in Burnaby, BC.***
Added 21 mins ago
A
Education Manager, Sales and Education
AMOREPACIFIC
Toronto, ON · Greater Toronto Area, Canada
- $85,000 to $95,000 CAD / year
- Full-time
Amorepacific Canada is seeking an Education Manager to lead the development and execution of education and training initiatives across its Canadian portfolio of prestige, luxury, and…
Added 21 mins ago
Senior Manager, Supply Chain Systems
Tenstorrent
Toronto, ON
As Senior Manager, Supply Chain Business Systems, you will lead the business systems team within Supply Chain, spearhead the NetSuite ERP implementation in partnership with Finance and IT,…
Added 35 mins ago
IH
Manager | Medical Staff Retention & Experience
Interior Health Authority
Kelowna, BC
- Full-time
The Manager, Medical Staff Retention and Experience oversees the development, measurement, and sustainment of an IH-wide Medical Staff Retention Strategy. Working in partnership with…
Added 35 mins ago
AE
Financial Analyst, FP&A – Gross Margin
Arc'teryx Equipment
North Vancouver, BC
- Full-time
…and cross-functional partnership. You will work closely with senior leadership and other internal stakeholders to drive brand performance through analytical insights and financial support…
Added 35 mins ago
IH
Manager | Information Privacy
Interior Health Authority
Kelowna, BC
- Full-time
Identifies significant issues to senior management and provides advice on their resolution.
Added 1 hour ago
KR
Accounting Manager
Kassen Recruitment
Medicine Hat, AB
- Full-time
An organization with operations across multiple markets is seeking an Accounting Manager to lead core accounting activities and support financial reporting, compliance, and business…
Added 1 hour ago
CR
Cook - Part-time
COGIR Real Estate
London, ON
- Part-time
Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.
Added 1 hour ago
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Route Manager
GFL - Sewer Technologies Division
Coquitlam, BC
- Full-time
The Route Manager oversees daily residential curbside recycling collection operations, with direct accountability for execution under the Recycle BC stewardship program. This role manages…
Added 1 hour ago
A
Sr. Manager, Key Accounts – Commercial Planning
AMOREPACIFIC
Toronto, ON · Greater Toronto Area, Canada
- $110,000 to $130,000 CAD / year
- Full-time
The Senior Manager, Key Accounts – Commercial Planning is responsible for driving sustainable growth across key retail accounts by combining strategic account management with strong…
Added 1 hour ago
BD
Senior DevOps Engineer - Cloud Operations
Black Duck
Calgary, AB
- Full-time
Cloud security controls: encryption (CMEK), secrets management (Vault, Cloud Secret Manager), and audit logging
Added 1 hour ago
C
Senior Project Manager - Electrical Engineer
Cascades
Mississauga, ON
- Full-time
Cascades is seeking a dynamic and solutions-oriented Senior Project Manager - Electrical Engineer to lead capital projects, electrical system upgrades, and reliability improvement…
Added 1 hour ago
M
Directeur principal, Exploitation du commerce de détail – Québec
MEC
Montreal, QC
- Full-time
This is a high-impact senior leadership role responsible for owning and accelerating MEC’s Québec retail business. As Senior Director, Retail – Québec, you operate as the regional business…
Added 1 hour ago
T
Analyst - Real Estate Property Brokerage
TD
Toronto, ON
- Full-time
Perform various tasks supporting senior team members in their deal execution and client coverage efforts
Added 1 hour ago
AW
Compliance Officer, Temporary - 12 Months
Aviso Wealth
Remote, Canada
- $83,000 to $90,000 CAD / year
- Temporary
- Remote
Reporting to the Senior Manager, Branch Examination, the Compliance Officer is responsible for conducting onsite and/or remote branch and sub-branch examinations of CIRO dealer business…
Added 1 hour ago
B
Senior Client Education Manager
Benevity
Remote, Canada
- Full-time
- Remote
The Senior Client Education Manager is a strategic and innovative role responsible for designing and leading a modern, integrated enablement strategy to dramatically improve our client…
Added 1 hour ago
B
Senior Client Education Manager
Benevity
Remote, Canada
- $98,600 to $126,600 CAD / year
- Full-time
- Remote
The Senior Client Education Manager is a strategic and innovative role responsible for designing and leading a modern, integrated enablement strategy to dramatically improve our client…

Benevity

Senior Client Education Manager

Remote, Canada

Remote

$98,600 to $126,600 CAD / year · Full-time

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Job details

Pay: $98,600 to $126,600 CAD / year
Job type: Full-time
Workplace: Remote
Experience: 7+ years of experience in client training or enablement, specifically within a B2B SaaS environment.
Posting language: English
Posted: Oct 30, 2026

Original job description

Meet Benevity

Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!

The Senior Client Education Manager is a strategic and innovative role responsible for designing and leading a modern, integrated enablement strategy to dramatically improve our client experience and education quality. This role drives the agile content development process, focused on creating high-impact content and strategically using technology to deliver it in a personalized manner. They ensure Benevity's clients are educated, engaged, and equipped to maximize the impact of our industry-leading corporate social responsibility software solutions. This position requires a proven track record in both strategic enablement design and hands-on, high-quality content development.

What you’ll do

Strategic leadership and instructional design ecosystem

Lead a personalized, modern client enablement strategy rooted in design thinking principles, ensuring high-impact learning experiences across the entire client journey.
Apply expert knowledge of the way people learn to determine what content is built, how it is structured, and how it is served to maximize product adoption, client utilization, and retention.

Content ownership and innovation

Evaluate and lead the design of the entire client education architecture, focusing on personalizing the journey and structuring content by persona and client lifecycle stage.
Drive innovation in content delivery, including adaptive learning pathways and integrating generative AI for both content creation and delivery (e.g., AI-powered learning agents).
Elevate all existing learning assets to ensure accuracy, relevance, and the highest quality learner experience.
Identify and develop certification programs to position Benevity clients as domain experts and enhance professional credibility.

Collaboration, delivery and evaluation

Collaborate cross-functionally with teams to integrate client education directly into the user experience and ensure content remains current and highly relevant.
Deliver training directly to clients through methods including instructor-led workshops and webinars, adjusting content and delivery style to suit diverse audiences.
Evaluate the effectiveness of all education programs using performance metrics, usage data, and feedback to provide data-driven recommendations to leadership and drive continuous improvement.

What you’ll bring

Experience

7+ years of experience in client training or enablement, specifically within a B2B SaaS environment.
Proven experience leading the agile content design and delivery of large-scale client-facing education programs and instructor-led workshops and webinars.
Experience in the strategic implementation and optimization of a core learning platform/LMS to support high-quality content structure, learner experience, and reporting.

Core skills and expertise

Strong understanding of adult learning theory and design thinking methodology.
Proficiency in modern learning development tools such as Articulate, Camtasia, or similar platforms.
Expertise in applying user experience (UX) principles to content design and deploying in-product guidance (e.g., Pendo) to deliver contextual, just-in-time support.
Demonstrated proficiency in applying Generative AI tools to enhance both content creation efficiency and scale personalized content delivery (e.g., AI-powered learning agents).
Skilled in developing content across various formats, including eLearning, microlearning, video, job aids, and performance support resources.
Demonstrated visual design skills with a focus on layout, branding, accessibility, and learner engagement.

Interpersonal and communication skills

Exceptional communication and presentation skills, with the ability to engage and educate diverse audiences.
Strong ability to collaborate effectively with cross-functional teams and influence outcomes.
Strong analytical skills, with the ability to translate data into actionable insights.
Highly self-directed, curious, and detail-oriented with strong prioritization skills in fast-paced environments.
Highly organized and adaptable, with a proactive approach to solving problems and optimizing processes.

Discover your purpose at work

We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more …

Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.

If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become …

It’s time to join Benevity. We’re so excited to meet you.

Where We Work

At Benevity, we embrace a flexible hybrid approach to where we work that empowers our people in a way that supports great work, strong relationships, and personal well-being. For those located near one of our offices, while there’s no set requirement for in-office time, we do value the moments when coming together in person helps us build connection and collaboration. Whether it’s for onboarding, project work, or a chance to align and bond as a team, we trust our people to make thoughtful decisions about when showing up in person matters most.

Join a company where DEIB isn’t a buzzword

Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily - from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.

We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine.

That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity.

Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to accommodations@benevity.com.

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More about this job

Responsibilities

The Senior Client Education Manager will design and lead a modern, integrated enablement strategy to improve client experience and product adoption. They will oversee the agile content development process and utilize technology to deliver personalized, high-impact learning experiences.

Requirements

Candidates must have 7+ years of experience in client training or enablement within a B2B SaaS environment. Proficiency in adult learning theory, instructional design tools, and generative AI applications is required.

Skills

Client enablement
Instructional design
SaaS
Content development
Design thinking
LMS management
Generative AI
UX principles
Pendo
Articulate
Camtasia
Data analysis
Strategic planning
Project management
Public speaking
Cross-functional collaboration

Visa sponsorship

Not detected in the job text

Keywords

Client Education
Enablement Strategy
B2B SaaS
Instructional Design
Design Thinking
LMS
Generative AI
UX Design
Pendo
Articulate
Camtasia
Microlearning
E-learning
Corporate Social Responsibility
Agile
Data-driven
Certification Programs
Customer Retention
Product Adoption
Accessibility
Visual Design
Performance Metrics
Workshop Facilitation
Webinar Delivery
Content Strategy
Persona-based Learning
Adaptive Learning
Client Lifecycle
Cross-functional Collaboration
Strategic Leadership

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