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Added 9 mins ago
CS
Accountant, Arena
Canucks Sports & Entertainment (CSE)
Vancouver, BC
- Full-time
Approve employee expense claims in SAP Concur, ensuring proper back-up, manager approvals, and GL coding are provided to finance. Post expense claim entries into our accounting system
Added 9 mins ago
BH
Product Support Specialist - Membee
Beacon Holdings
Remote, Canada
- Full-time
- Remote
2+ years of customer support experience at an SMB or enterprise SaaS company.
Added 9 mins ago
JC
Store Manager
JYSK Canada
Moose Jaw, SK
- Full-time
2 years experience in retail management and customer service
Added 9 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 9 mins ago
HT
Financial Manager (CSM)
Husky Technologies
Bolton, ON
- Full-time
…stakeholders within the Finance and Accounting function as well as our Customer Service organization. This candidate will play an integral role in providing insightful and meaningful data…
Added 9 mins ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
…Monitoring Center Subject Matter Expert is in charge of monitoring customer’s equipment which is under the Advantage + Elite contract and ensure contractual commitments are fulfilled. By…
Added 23 mins ago
Car Parts Advisor - Toyota
The Jim Pattison Auto Group
Victoria, BC
The Jim Pattison Auto Group is seeking a customer-focused and dependable Parts Advisor to be the welcoming face of the Parts Department at our Toyota Victoria dealership. As the main point…
Added 23 mins ago
Fixed Operations Manager - Toyota Northshore
The Jim Pattison Auto Group
North Vancouver, BC
We are seeking an experienced, results-driven Fixed Operations Manager to lead, direct, and grow our Parts and Service departments. This executive leadership role is responsible for the…
Added 23 mins ago
Back of House Manager
JD Sports / Livestock / Size?
Winnipeg, MB
We are seeking a highly organized, detail-oriented, and performance-driven Back of House Manager to lead all stockroom and back-of-house operations in a fast-paced, lifestyle and…
Added 23 mins ago
SD
Merchandiser, Hourly Union Full Time Flexible Shifts
Shoppers Drug Mart
New Westminster, BC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 23 mins ago
A&
Store Manager - CF Chinook Centre, Abercrombie & Fitch
Abercrombie & Fitch Co.
Calgary, AB · Chinook, AB
- Full-time
The Store Manager is the leader of their location. They are responsible for staffing, training, developing, and retaining both part-time and full-time staff, including career development…
Added 24 mins ago
P
Executive Administrative Assistant
Popular
St. Thomas, ON
- Full-time
The Executive Administrative Assistant provides high-level administrative and operational support to the Division Manager and VI Region Division. This position plays a key role in…
Added 24 mins ago
RM
Caretaker Supervisor - Administrative Assistant 3 (AESES)
Recreation Manitoba
Winnipeg, MB
- Full-time
Three years of directly related experience in facility management/supervision is required.
Added 39 mins ago
TH
Lumber Associate Part-Time - 7245 Regina Northwest
The Home Depot
Regina, SK
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 39 mins ago
T
Yorkdale- Associate Manager PT Under 20 hours
Tumi
Toronto, ON
- Part-time
As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong…
Added 39 mins ago
SC
shift supervisor - Store# 04338, 45 SPORTSWORLD DRIVE
Starbucks Coffee Company
Kitchener, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 39 mins ago
SC
shift supervisor - Store# 00122, SAANICH CENTER
Starbucks Coffee Company
Victoria, BC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 39 mins ago
SC
shift supervisor - Store# 04576, CORNWALL & CYPRESS
Starbucks Coffee Company
Vancouver, BC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 39 mins ago
SC
shift supervisor - Store# 78414, JOHN HART HIGHWAY AND MONTEREY ROAD
Starbucks Coffee Company
Prince George, BC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 39 mins ago
BP
Gun Counter Outfitter
Bass Pro Shops
Calgary, AB
- Part-time
Reporting to the Hardlines Group Sales Manager, a Gun Counter Outfitter requires the ability to safely handle firearms and adhere to provincial, federal and company firearm regulations.…
Added 39 mins ago
Production Shift Supervisor
Amrize
Saint-Constant, QC · St-Constant, Queb
…for the St-Constant plant to meet budgeted requirements and customer…
Added 39 mins ago
B
Tenant Services Coordinator
BGIS
Toronto, ON
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 54 mins ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Ottawa, ON
- Part-time
Through paid online training, you will build your customer service skills and discover the world of wine, beer, cider and spirits, giving you the confidence to support customers and make…
Added 54 mins ago
TH
Associé(e) aux ventes (Temps partiel)
The Home Depot
Pointe-Claire, QC
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 54 mins ago
TH
Overnight Freight Associate Part-Time - 7245 Regina Northwest
The Home Depot
Regina, SK
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…

Benevity

Senior Client Education Manager

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Experience: 7+ years of experience in client training or enablement, specifically within a B2B SaaS environment.
Posting language: English
Posted: Oct 30, 2026

Original job description

Meet Benevity

Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!

The Senior Client Education Manager is a strategic and innovative role responsible for designing and leading a modern, integrated enablement strategy to dramatically improve our client experience and education quality. This role drives the agile content development process, focused on creating high-impact content and strategically using technology to deliver it in a personalized manner. They ensure Benevity's clients are educated, engaged, and equipped to maximize the impact of our industry-leading corporate social responsibility software solutions. This position requires a proven track record in both strategic enablement design and hands-on, high-quality content development.

What you’ll do

Strategic leadership and instructional design ecosystem

Lead a personalized, modern client enablement strategy rooted in design thinking principles, ensuring high-impact learning experiences across the entire client journey.
Apply expert knowledge of the way people learn to determine what content is built, how it is structured, and how it is served to maximize product adoption, client utilization, and retention.

Content ownership and innovation

Evaluate and lead the design of the entire client education architecture, focusing on personalizing the journey and structuring content by persona and client lifecycle stage.
Drive innovation in content delivery, including adaptive learning pathways and integrating generative AI for both content creation and delivery (e.g., AI-powered learning agents).
Elevate all existing learning assets to ensure accuracy, relevance, and the highest quality learner experience.
Identify and develop certification programs to position Benevity clients as domain experts and enhance professional credibility.

Collaboration, delivery and evaluation

Collaborate cross-functionally with teams to integrate client education directly into the user experience and ensure content remains current and highly relevant.
Deliver training directly to clients through methods including instructor-led workshops and webinars, adjusting content and delivery style to suit diverse audiences.
Evaluate the effectiveness of all education programs using performance metrics, usage data, and feedback to provide data-driven recommendations to leadership and drive continuous improvement.

What you’ll bring

Experience

7+ years of experience in client training or enablement, specifically within a B2B SaaS environment.
Proven experience leading the agile content design and delivery of large-scale client-facing education programs and instructor-led workshops and webinars.
Experience in the strategic implementation and optimization of a core learning platform/LMS to support high-quality content structure, learner experience, and reporting.

Core skills and expertise

Strong understanding of adult learning theory and design thinking methodology.
Proficiency in modern learning development tools such as Articulate, Camtasia, or similar platforms.
Expertise in applying user experience (UX) principles to content design and deploying in-product guidance (e.g., Pendo) to deliver contextual, just-in-time support.
Demonstrated proficiency in applying Generative AI tools to enhance both content creation efficiency and scale personalized content delivery (e.g., AI-powered learning agents).
Skilled in developing content across various formats, including eLearning, microlearning, video, job aids, and performance support resources.
Demonstrated visual design skills with a focus on layout, branding, accessibility, and learner engagement.

Interpersonal and communication skills

Exceptional communication and presentation skills, with the ability to engage and educate diverse audiences.
Strong ability to collaborate effectively with cross-functional teams and influence outcomes.
Strong analytical skills, with the ability to translate data into actionable insights.
Highly self-directed, curious, and detail-oriented with strong prioritization skills in fast-paced environments.
Highly organized and adaptable, with a proactive approach to solving problems and optimizing processes.

Discover your purpose at work

We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more …

Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.

If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become …

It’s time to join Benevity. We’re so excited to meet you.

Where We Work

At Benevity, we embrace a flexible hybrid approach to where we work that empowers our people in a way that supports great work, strong relationships, and personal well-being. For those located near one of our offices, while there’s no set requirement for in-office time, we do value the moments when coming together in person helps us build connection and collaboration. Whether it’s for onboarding, project work, or a chance to align and bond as a team, we trust our people to make thoughtful decisions about when showing up in person matters most.

Join a company where DEIB isn’t a buzzword

Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily - from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.

We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine.

That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity.

Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to accommodations@benevity.com.

Apply About employer

More about this job

Responsibilities

The Senior Client Education Manager will design and lead a modern, integrated enablement strategy to improve client experience and product adoption. This role involves creating high-impact educational content and utilizing technology to deliver personalized learning experiences across the client journey.

Requirements

Candidates must have 7+ years of experience in client training or enablement within a B2B SaaS environment. Proficiency in modern learning development tools, instructional design, and the application of generative AI for content creation is required.

Skills

Client enablement
Instructional design
SaaS
Design thinking
Content development
Articulate
Camtasia
Pendo
Generative AI
LMS management
Adult learning theory
UX principles
Data analysis
Strategic leadership
Public speaking

Benefits

Flexible hybrid work environment
Growth opportunities
Employee resource groups
Inclusive culture

Visa sponsorship

Not detected in the job text

Keywords

Client Education
Enablement Strategy
B2B SaaS
Design Thinking
Instructional Design
Agile Content Development
LMS
Articulate
Camtasia
Pendo
Generative AI
UX Design
Microlearning
Corporate Social Responsibility
Certification Programs
Data-driven
Performance Metrics
Customer Retention
Product Adoption
Accessibility
Visual Design
Cross-functional Collaboration
Workshop Facilitation
Webinar Delivery
Adult Learning Theory

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