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Added 8 mins ago
Senior Systems Analyst
OCS Ontario Cannabis Store
Toronto, ON
The Senior Systems Analyst serves as the lead analyst and solution design specialist for enterprise technology initiatives. Working within established architecture and solution direction,…
Added 38 mins ago
H
Site Civil Section Manager
HDR
Toronto, ON · Richmond Hill, ON
- Full-time
…where people work, connect, and thrive. From high-performance data centers driving the future of AI to dynamic commercial environments, your work will directly support technological…
Added 38 mins ago
AM
Director Digital Solutions & Business Growth
Arc Mercer
Barrie, ON
- Full-time
…emerging tech to modernize our ecosystem, supercharge service delivery, and elevate the daily employee experience. You won't just track sector trends; you will anticipate them.…
Added 38 mins ago
M
CRM Project Manager
Monks
Toronto, ON
- Full-time
Lead project teams to follow best practices related to work product delivery, documentation, and communication, meeting project needs and client expectations.
Added 2 hours ago
C
Partner Delivery Project Manager
Ciena
Ottawa, ON
- Full-time
Ciena is transforming how technology enables its global partner ecosystem through simplified delivery processes, reliable infrastructure, trusted operational data, AI-enabled workflows, and…
Added 2 hours ago
R&
AML Operations Officer III
Robertson & Company Ltd.
Toronto, ON
- Contract
Coordinate efforts for audits by collecting, analyzing, and presenting required data.
Added 2 hours ago
IF
Vendor Management Analyst, Tech+Lab
Intact FC
Toronto, ON · Montreal, QC · Laval, QC
- Full-time
Lead the preparation of executive-level reporting and presentations for VP and Director stakeholders, translating vendor data into actionable insights
Added 2 hours ago
CO
Director, AI, Data and Analytics
City of North Vancouver
North Vancouver, BC
- Full-time
Lead enterprise initiatives that improve service delivery, organizational performance, and data-driven decision-making.
Added 2 hours ago
Flight Centre - Business Analyst - Toronto, ON
Flight Centre
ON
Provide business-impact data, supporting evidence, and scope recommendations to assist prioritization decisions.
Added 2 hours ago
Flight Centre - Business Analyst - Vancouver, BC
Flight Centre
BC
Provide business-impact data, supporting evidence, and scope recommendations to assist prioritization decisions.
Added 3 hours ago
B
Global Relationship Manager- 3
BrightClaim
ON
- Full-time
…value proposition and drive revenue growth. Build and implement data strategies to guide effective promotional planning and execution, ensuring optimal outcomes. Collaborate with Sales and…
Added 4 hours ago
MI
Associate Project Manager and Consultant
Micronetbd Inc
Toronto, ON
- Full-time
Lead discovery calls with law firms and map their current systems and workflows
Added 4 hours ago
Manager, Enterprise
BrainStation
Toronto, ON
As a Manager, Enterprise, you will lead engagements with global organizations as they transform for the AI era. Our clients are leaders in their industries, operating across markets…
Added 4 hours ago
Account Executive, Enterprise
BrainStation
Toronto, ON
…and you will stay close to the work once it begins. You will lead discovery with clients, form a view on where they stand and what they need, and work with our Strategy and delivery teams…
Added 4 hours ago
FI
Canada Partnerships Lead (Path to Co-Founder)
Flowealth Institute of Technology & Innovation
AB · Edmonton, AB
- Contract
Flowealth Institute is looking for a Canada-based partner to lead our growth across Canada. This role starts as a commission-based Canada Partnerships Lead, with a clear path to co-founder…
Added 4 hours ago
TA
Lead AI Architect & Delivery Manager
Tiger Analytics
Canada
- Full-time
The Lead AI Architect & Delivery Manager will serve as the technical authority and engagement lead for the client's TPRM AI Assistant project, backfilling the departing AI Lead. This role…
Added 4 hours ago
M
Senior Software Engineer - Credit Commercial Engineering
Marqeta
Remote, Canada
- Full-time
- Remote
Marqeta is seeking a skilled Senior Software Engineer to contribute to the design and delivery of software solutions on our Credit Commercial Engineering Team. In this role, you will take…
Added 4 hours ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 5 hours ago
M
Business Development Manager
Mirego
Toronto, ON
- Full-time
…managing and growing existing accounts, ensuring the successful delivery of ongoing projects and identifying additional…
Added 5 hours ago
M
Cybersecurity Architect
Manulife
Toronto, ON
- Full-time
Lead and contribute to conceptual, solution, and component-level security architectures and develop reusable reference architectures and implementation patterns.
Added 5 hours ago
A
Director of Rooms Division (Full-Time)
AccorHotel
Ottawa, ON
- Full-time
Lead the Rooms Division in alignment with Fairmont, Accor Luxury, Forbes Travel Guide, and LQA service standards.
Added 7 hours ago
ML
MRO Coordinator
Maple Leaf Foods Inc
Mississauga, ON
- $47,000 to $69,000 CAD / year
- Part-time
Continuously improve the Materials/Inventory Management performance based on Maintenance and Operational results and data.
Added 7 hours ago
X
Director SMB Digital Growth - B2B Payments
Xe.com
Canada
- Full-time
…exchange rates, Currency Converter, Market Analysis and Currency Data API, supporting 130+ currencies across 190+ countries with quick, easy, secure Money Transfers for individuals and…
Added 7 hours ago
P
Engineering Manager, Conversational AI
Pebl
Remote, Canada
- $154,000 to $195,000 CAD / year
- Full-time
- Remote
You'll lead a team of engineers who own features end to end: the APIs, data models, and services behind our LLM-based product, and the conversational interface people actually use. You're…
Added 8 hours ago
ML
Sourcing Buyer
Maple Leaf Foods Inc
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Part-time
Lead cross-functional project teams to execute sourcing initiatives

Benevity

Senior Client Education Manager

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Experience: 7+ years of experience in client training or enablement, specifically within a B2B SaaS environment.
Posting language: English
Posted: Oct 30, 2026

Original job description

Meet Benevity

Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!

The Senior Client Education Manager is a strategic and innovative role responsible for designing and leading a modern, integrated enablement strategy to dramatically improve our client experience and education quality. This role drives the agile content development process, focused on creating high-impact content and strategically using technology to deliver it in a personalized manner. They ensure Benevity's clients are educated, engaged, and equipped to maximize the impact of our industry-leading corporate social responsibility software solutions. This position requires a proven track record in both strategic enablement design and hands-on, high-quality content development.

What you’ll do

Strategic leadership and instructional design ecosystem

Lead a personalized, modern client enablement strategy rooted in design thinking principles, ensuring high-impact learning experiences across the entire client journey.
Apply expert knowledge of the way people learn to determine what content is built, how it is structured, and how it is served to maximize product adoption, client utilization, and retention.

Content ownership and innovation

Evaluate and lead the design of the entire client education architecture, focusing on personalizing the journey and structuring content by persona and client lifecycle stage.
Drive innovation in content delivery, including adaptive learning pathways and integrating generative AI for both content creation and delivery (e.g., AI-powered learning agents).
Elevate all existing learning assets to ensure accuracy, relevance, and the highest quality learner experience.
Identify and develop certification programs to position Benevity clients as domain experts and enhance professional credibility.

Collaboration, delivery and evaluation

Collaborate cross-functionally with teams to integrate client education directly into the user experience and ensure content remains current and highly relevant.
Deliver training directly to clients through methods including instructor-led workshops and webinars, adjusting content and delivery style to suit diverse audiences.
Evaluate the effectiveness of all education programs using performance metrics, usage data, and feedback to provide data-driven recommendations to leadership and drive continuous improvement.

What you’ll bring

Experience

7+ years of experience in client training or enablement, specifically within a B2B SaaS environment.
Proven experience leading the agile content design and delivery of large-scale client-facing education programs and instructor-led workshops and webinars.
Experience in the strategic implementation and optimization of a core learning platform/LMS to support high-quality content structure, learner experience, and reporting.

Core skills and expertise

Strong understanding of adult learning theory and design thinking methodology.
Proficiency in modern learning development tools such as Articulate, Camtasia, or similar platforms.
Expertise in applying user experience (UX) principles to content design and deploying in-product guidance (e.g., Pendo) to deliver contextual, just-in-time support.
Demonstrated proficiency in applying Generative AI tools to enhance both content creation efficiency and scale personalized content delivery (e.g., AI-powered learning agents).
Skilled in developing content across various formats, including eLearning, microlearning, video, job aids, and performance support resources.
Demonstrated visual design skills with a focus on layout, branding, accessibility, and learner engagement.

Interpersonal and communication skills

Exceptional communication and presentation skills, with the ability to engage and educate diverse audiences.
Strong ability to collaborate effectively with cross-functional teams and influence outcomes.
Strong analytical skills, with the ability to translate data into actionable insights.
Highly self-directed, curious, and detail-oriented with strong prioritization skills in fast-paced environments.
Highly organized and adaptable, with a proactive approach to solving problems and optimizing processes.

Discover your purpose at work

We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more …

Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.

If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become …

It’s time to join Benevity. We’re so excited to meet you.

Where We Work

At Benevity, we embrace a flexible hybrid approach to where we work that empowers our people in a way that supports great work, strong relationships, and personal well-being. For those located near one of our offices, while there’s no set requirement for in-office time, we do value the moments when coming together in person helps us build connection and collaboration. Whether it’s for onboarding, project work, or a chance to align and bond as a team, we trust our people to make thoughtful decisions about when showing up in person matters most.

Join a company where DEIB isn’t a buzzword

Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily - from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.

We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine.

That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity.

Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to accommodations@benevity.com.

Apply About employer

More about this job

Responsibilities

The Senior Client Education Manager will design and lead a modern, integrated enablement strategy to improve client experience and product adoption. This role involves creating high-impact educational content and utilizing technology to deliver personalized learning experiences across the client journey.

Requirements

Candidates must have 7+ years of experience in client training or enablement within a B2B SaaS environment. Proficiency in modern learning development tools, instructional design, and the application of generative AI for content creation is required.

Skills

Client enablement
Instructional design
SaaS
Design thinking
Content development
Articulate
Camtasia
Pendo
Generative AI
LMS management
Adult learning theory
UX principles
Data analysis
Strategic leadership
Public speaking

Benefits

Flexible hybrid work environment
Growth opportunities
Employee resource groups
Inclusive culture

Visa sponsorship

Not detected in the job text

Keywords

Client Education
Enablement Strategy
B2B SaaS
Design Thinking
Instructional Design
Agile Content Development
LMS
Articulate
Camtasia
Pendo
Generative AI
UX Design
Microlearning
Corporate Social Responsibility
Certification Programs
Data-driven
Performance Metrics
Customer Retention
Product Adoption
Accessibility
Visual Design
Cross-functional Collaboration
Workshop Facilitation
Webinar Delivery
Adult Learning Theory

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