Find work in Canada.

333,792 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 8 mins ago
Manager, Client Engagement - Wayfinding
BrandActive
Toronto, ON
$100,000 to $150,000 CAD / year
Full-time
…ambiguity. You should be able to quickly make sense of new information, develop a point of view, and make sound, defensible recommendations. Strong client leadership, facilitation, project…
Added 9 mins ago
Client Advisor (Holt Renfrew Bloor)
Moncler
Toronto, ON
Full-time
The Client Advisor is a Brand Ambassador who embodies the Moncler Client Promise and represents the Brand’s values in every interaction. Reporting to the Client Advisor Manager or Store…
Added 11 mins ago
IIA Administrative Associate, ScotiaMcLeod (Spanish/English)
Scotiabank
Toronto, ON
…applicable investment program, gathering research & product information from internal and external sources, entering client trades as directed by client or Advisor, and remaining up to date…
Added 11 mins ago
Chief of Staff
HelloFresh
Toronto, ON
Reporting directly into our CEO of HelloFresh Canada, you will be a key strategic partner and trusted advisor to the CEO and Senior Leadership Team within the Canadian business
Added 11 mins ago
Account Representative, Group Benefits
The Canada Life Assurance Company
Ottawa, ON
Designation of C.A.A.S. [certified group benefits advisor], GBA (Group Benefits Associate), or CEBS (Certified Employee Benefits Specialist) is a significant asset
Added 11 mins ago
Regional Sales Associate
The Canada Life Assurance Company
ON
Input and maintain advisor related information in Salesforce as needed
Added 11 mins ago
Quality Specialist
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Collaborate across business teams to improve training, processes, risk management, advisor effectiveness, and the overall member experience.
Added 11 mins ago
Solution Architect
BMO
Toronto, ON · SCC
Full-time
…bank, supporting critical capabilities including IT Service Management (ITSM), Service Desk operations, infrastructure and network operations, end-user technology services, and enterprise…
Added 11 mins ago
Senior Director, Asset-Based Lending
BMO
Montreal, QC · DEMA
Full-time
…initiatives for the Bank through business development and excellent management of key client relationships. As one of the senior members of the line of business, this position will be…
Added 11 mins ago
Analyst or Senior Analyst, Transformation
AESO
Calgary, AB · KPMG Tower
Full-time
We are seeking an Analyst or Senior Analyst to join our Transformation Management Office (TMO). Reporting to the Manager, Business Design, you will support the delivery of enterprise…
Added 11 mins ago
Program Manager
Qualus
Vancouver, BC
Full-time
…performance. The role works closely with the Manager of Project Management and other functional managers on staffing, capability, project assurance, and escalation matters while maintaining…
Added 24 mins ago
Services vétérinaires, Animaux de compagnie / Companion Animal Veterinary Services
Merck Canada
Pointe-Claire, QC
Full-time
…d’affaires Animaux de compagnie. Cela comprend la fourniture d’information scientifique et de formation technique afin de soutenir l’expertise technique des représentants sur le terrain et…
Added 24 mins ago
Accountant, Assurance and Accounting - January 2028
ACCA Careers
Kamloops, BC
Full-time
…evolving business and financial reporting landscape. As a trusted advisor, you’ll provide comprehensive, tailored financial information that enables clients to make informed decisions with…
Added 24 mins ago
Audiologist, Cochlear Implant Services - BC Children’s Hospital
Sanya’k̓ula
Vancouver, BC
Full-time
See the Welcome to BC: Information for Newcomers guide for information about moving to BC.
Added 24 mins ago
BIM/GIS Delivery Manager
Bechtel Corporation
Toronto, ON
Full-time
The Senior BIM/GIS Delivery Manager provides strategic leadership for BIM, GIS, Information Management, and Digital Delivery across the Ontario Line Project. Working within the Project…
Added 24 mins ago
Chief Financial Officer
MNP Executive Search & Professional Recruitment
Port Coquitlam, BC
Contract
…architecture, governance discipline, capital strategy, and performance management framework required to support sustained growth. Priorities may include new markets, product expansion,…
Added 25 mins ago
Sales Associate
H&M Group
Mississauga, ON
Part-time
As the Sales Advisor, you are the friendly face that greet our customers and embody the heart of our brand.
Added 38 mins ago
Service Advisor
Dilawri Group of Companies
Vancouver, BC
Full-time
Mercedes-Benz Vancouver is currently seeking a Service Advisor to join our team.
Added 39 mins ago
Senior Data Analyst
The Canadian Centre of Recovery Excellence (CoRE)
Calgary, AB
Full-time
As a trusted advisor to governments, healthcare professionals, and global leaders, CoRE empowers communities to deliver recovery-focused mental health and addiction services that truly make…
Added 40 mins ago
Career Advisor (Employment Services)
Meta Vocational Services Inc.
Toronto, ON · Etobicoke, Ontario
Contract
The incumbent will conduct client intakes and assessments, create employment plans, provide support and case management to clients while monitoring progress. Interally this position is…
Added 40 mins ago
Executive Assistant
University of Alberta
Edmonton, AB
Part-time
…and general inquiries and procedures. (e.g. graduate program information, facility booking requests, booking of advisor/consultant…
Added 55 mins ago
Service Advisor
Premier Truck Group
London, ON
Full-time
Verify customer contact information and method of payment including credit authorization.
Added 1 hour ago
Dealer Operations & Support Associate/Associé(e), soutien aux opérations de courtage
PBY Capital
Montreal, QC · Greater Montreal Metropolitan Area
Full-time
Maintain investor, advisor, and dealer records across operational systems, ensuring data quality and accuracy.
Added 1 hour ago
Senior Events and Promotions Specialist-Limited Term
Ontario Tech University
Oshawa, ON
Internship
…promotional collateral. Acting as the university’s events lead and advisor, this position works closely with internal departments and external partners to develop impactful engagement…
Added 1 hour ago
Analyste d'affaires (BA)
CGI
Montreal, QC
Full-time
The Business Analyst (BA) plays a central role in transforming our Project Management Office into a “PMO as a Service” model. Acting as a true bridge builder, he/she does not merely…

Benevity

Technical Account Manager

Remote, Canada

Pay: $61,800 to $84,920 CAD / year
Job type: Full-time
Workplace: Remote
Experience: 3-5 years of experience in B2E/B2B Client Success, Support or similar Technical Account management roles.
Posting language: English
Posted: Sep 25, 2026

Apply About employer

Applications open in a new tab.

Original job description

Meet Benevity

Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!

Benevity’s Technical Account Manager (TAM) will play a pivotal role in establishing and nurturing strong relationships with our clients. The TAM will be the bridge between the technical aspects of our platform and our clients' success, ensuring they fully leverage the capabilities and features of our product to meet their business goals effectively.

This role combines technical and strategic responsibilities. On the technical front, you will become the post-sales technical lead for your assigned client’s workloads. You will be accountable for the quality of the technical changes and the technical aspects of client programs. You will manage day to day technical changes and engage other cross-functional team members to expedite the resolution of client issues and provide them with technical guidance. On the strategic side, you will work closely with the Client Success team to proactively recommend program improvements, engage stakeholders, and develop actionable plans that drive client outcomes. This will require you to leverage your technical skills and expertise to engage and communicate effectively at all levels within an organization.

What you'll do:

Technical Expert:

Guide clients on platform decisions and ensure successful outcomes by understanding Benevity’s product suite.
Recommend technical configurations, enhancements, or feature requests based on client goals and program requirements, and engage stakeholders to ensure recommendations are understood, prioritized, and actionable.
Be accountable for delivering high-quality technical changes by proactively identifying and implementing solutions that improve efficiency, reduce friction, and strengthen program scalability, through regular program health reviews and configuration audits.
Drive client adoption of existing and new products, support administrators on effective use and best practices, and deliver feature training to client administrators on maximizing platform value.

Articulate Benevity’s comprehensive support structure and internal client ecosystem, architecting tailored solutions to address intricate client requirements.

Communicate delivery timelines, set realistic expectations, and connect with internal teams to resolve issues.

Trusted Client Partner:

As a TAM, you will play a vital role in leading technical escalations, showcasing your technical support capabilities and dedication to client advocacy.
Build trusted advisor partnerships, aligning Benevity’s value to clients' CSR and business objectives.
Engage cross-functional SMEs to resolve client challenges and ensure alignment on technical solutions.
Develop tailored Program Health Optimization Reviews with clear goals and milestones, leveraging data to identify barriers, recommend improvements, and ensure accuracy of client-facing information.
Foster long-term relationships by exceeding client expectations and connecting them with peers for best practices.
With a deep understanding of client program objectives, provide strategic insights and technical guidance to optimize configurations and processes, driving efficiency and creating a seamless experience for administrators and employees.

Value Driver:

Analyze client data to provide recommendations that highlight growth and enhancement opportunities, driving outcomes from Program Health Optimization Reviews.
Identify risks that may impact client retention and surface them proactively.
Advocate for deep adoption of Benevity’s product features and best practices. Leverage your technical expertise and commercial acumen to identify strategic opportunities to engage Sales and Client Success teams, ensuring a seamless, value-driven client journey.

What you'll bring:

BA/BS degree or equivalent education.
3-5 years of experience in B2E/B2B Client Success, Support or similar Technical Account management roles.
Experience in a B2B SaaS organization preferred, with moderate complexity solutions
Proven track record of troubleshooting and experience using developer tools to investigate issues with client implementations.
Experienced in stakeholder management (internal and external).
Strong relationship-building skills with empathy, adaptability, and persuasiveness
Strong organizational and project management skills with attention to detail, analytical ability, and sound judgment.
Capable of overseeing and resolving a variety of client service issues
You are resilient and thrive in an environment where change and the need to pivot are constant.
Team-oriented with a positive attitude and dedication to creating an inclusive work environment.

Discover your purpose at work

We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more …

Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.

If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become …

It’s time to join Benevity. We’re so excited to meet you.

Where We Work

At Benevity, we embrace a flexible hybrid approach to where we work that empowers our people in a way that supports great work, strong relationships, and personal well-being. For those located near one of our offices, while there’s no set requirement for in-office time, we do value the moments when coming together in person helps us build connection and collaboration. Whether it’s for onboarding, project work, or a chance to align and bond as a team, we trust our people to make thoughtful decisions about when showing up in person matters most.

Join a company where DEIB isn’t a buzzword

Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily - from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.

We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine.

That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity.

Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to accommodations@benevity.com.

Apply About employer

More about this job

Responsibilities

The Technical Account Manager acts as a bridge between the platform's technical capabilities and client success, managing technical changes and program health. They are responsible for driving product adoption, providing strategic guidance, and leading technical escalations to ensure client objectives are met.

Requirements

Candidates must possess a bachelor's degree and 3-5 years of experience in B2E/B2B client success or technical account management. Proficiency in troubleshooting, developer tools, and stakeholder management is required, along with strong analytical and project management skills.

Skills

Technical Account Management
Client Success
Stakeholder Management
Relationship Building
Project Management
Troubleshooting
Developer Tools
SaaS
Strategic Planning
Data Analysis
Technical Support
Client Advocacy
Communication
Analytical Ability
Problem Solving

Visa sponsorship

Not detected in the job text

Keywords

Technical Account Manager
SaaS
B2B
B2E
Client Success
CSR
Developer Tools
Program Health Optimization
Stakeholder Management
Technical Configuration
Platform Adoption
Project Management
Data Analysis
Technical Support
Client Advocacy
Strategic Planning
Troubleshooting
Scalability
Cross-functional Collaboration
B Corporation

Report this job