Find work in Canada.

334,135 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 35 mins ago
CRM Support Analyst
Royal Bank of Canada
Toronto, ON
Full-time
Experience with BI tools like Tableau or Power BI
Added 49 mins ago
Alumni Coordinator – Events and Marketing
University of Victoria
Victoria, BC
Full-time
…alumni events and marketing. This role is an RE NXT database power…
Added 49 mins ago
Trading Development Program
TransAlta
Calgary, AB
Full-time
We believe in the power of purpose, the strength of collaboration, and the value of continuous learning. If you’re ready to make a real impact in a dynamic industry, you bring the energy -…
Added 49 mins ago
DevOps Manager
Raise
Calgary, AB
Contract
…Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD), HashiCorp Certified, Splunk Certified Power User / Administrator, or Akamai Certified (Edge Platform /…
Added 1 hour ago
US Tax Analyst
TransAlta
Calgary, AB
Full-time
We believe in the power of purpose, the strength of collaboration, and the value of continuous learning. If you’re ready to make a real impact in a dynamic industry, you bring the energy -…
Added 1 hour ago
Member of Technical Staff 2- EIE
Nutanix
Vancouver, BC
$103,000 to $155,000 CAD / year
Full-time
…complex distributed systems challenges and build enterprise-grade platform infrastructure? Join Nutanix as a Member of Technical Staff 2 (MTS-2). In this role, you will design, develop, and…
Added 1 hour ago
Senior Manager, Product Marketing
Benevity
Remote, Canada
Full-time · Remote
…the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits.…
Added 1 hour ago
Co-op/ Intern Upgrade and Migration Specialist
Kinaxis Inc.
Ottawa, ON
Internship
Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day, when we see store shelves stocked, when…
Added 1 hour ago
Account Director, Creator
Zeno Group Canada
Toronto, ON
Full-time
…talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected," we push the boundaries to achieve…
Added 2 hours ago
Marketing Operations Manager
Traction Complete
Vancouver, BC
$90,000 to $110,000 CAD / year
Full-time
At Traction Complete, we empower our customers with great technology. Built on the Salesforce platform, we enable some of the world's largest companies, like Zoom, to deliver exceptional…
Added 2 hours ago
Lead Engineer
Raymond James Ltd.
Vancouver, BC
Full-time
The Lead Engineer is the senior technical engineering lead within Digital Workplace & Platform, responsible for improving the stability, resilience, automation, control effectiveness, and…
Added 2 hours ago
Data Architect
Insight Enterprises, Inc.
Toronto, ON
…are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions…
Added 2 hours ago
Financial Planner Investment and Retirement Planning Assistant
Royal Bank of Canada
AB · STRATHCONA COUNTY, Alberta
Full-time
Strong computer skills in Microsoft Office including Word, Power Point, Excel, Outlook
Added 2 hours ago
Intern Developer, Back End Technologies
Kinaxis Inc.
Ottawa, ON
Internship
Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day, when we see store shelves stocked, when…
Added 2 hours ago
Senior Sales Response Manager, Loopio Champion
Loopio Inc.
Remote, Canada
$88,100 to $117,500 CAD / year
Full-time · Remote
Hands-on experience with Loopio or similar RFP automation software, with a genuine interest in becoming a platform power user and champion
Added 3 hours ago
Director of Treasury Planning and Analysis
Surgery Partners, Inc
Burlington, ON
Full-time
Added 3 hours ago
Full Stack Developer (PHP/JavaScript)
TMX Group
Vancouver, BC
Full-time
Impact - More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led Team Impact…
Added 3 hours ago
Business System Analyst
TD
Toronto, ON
Full-time
…Lifecycle Management, Risk, and Supplier Management platforms that power enterprise business operations across TD. We work closely with business partners, vendors, technology teams, risk…
Added 3 hours ago
Software Engineer I
TD
Toronto, ON
Full-time
…will contribute to building backend services and APIs that power critical business flows such as application processing, authentication, and partner integrations. You will work within a…
Added 3 hours ago
Full Stack Developer, Automation & AI (GWO)
Scotiabank
Toronto, ON
The GWO Business Performance Management Analytics & Automation team is seeking a Full Stack Developer, Automation & AI to design, build, and support business applications, automation…
Added 3 hours ago
Service Boiler Technician
Black & McDonald Limited
Saskatoon, SK
Full-time
…comfortable with the use of common industry specific hand tools, power tools, and diagnostic tools; and adept at reading and interpreting technical literature. Day to day work may sometimes…
Added 3 hours ago
QA Engineer
veritree
Remote, Canada
Remote
…organizations, and consumers who believe in the transformative power of verified restoration projects to create real and meaningful impact for the planet, nature, and…
Added 3 hours ago
Sales Representative, Local Media, Bell Media
Bell
Windsor, ON
We are seeking a high‑performing Digital & Multi‑Platform Media Sales Executive with a strong hunter mentality and a passion for driving revenue across an expansive advertising ecosystem.…
Added 3 hours ago
Enterprise Intelligence Developer
PCL Construction
Edmonton, AB
As an Enterprise Intelligence Developer for PCL Constructors Inc. in Edmonton, Alberta (Corporate), you'll have the opportunity to design and deliver scalable enterprise data, analytics and…
Added 3 hours ago
QA Engineer
veritree
Vancouver, BC
$80,000 to $110,000 CAD / year
Full-time
…organizations, and consumers who believe in the transformative power of verified restoration projects to create real and meaningful impact for the planet, nature, and…

Benevity

Technical Account Manager - Term

Remote, Canada

Job type: Full-time
Workplace: Remote
Experience: 3-5 years of experience in B2E/B2B Client Success, Support or similar Technical Account management roles.
Posting language: English
Posted: Sep 25, 2026

Apply About employer

Applications open in a new tab.

Original job description

Meet Benevity

Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!

Benevity’s Technical Account Manager (TAM) will play a pivotal role in establishing and nurturing strong relationships with our clients. The TAM will be the bridge between the technical aspects of our platform and our clients' success, ensuring they fully leverage the capabilities and features of our product to meet their business goals effectively.

This role combines technical and strategic responsibilities. On the technical front, you will become the post-sales technical lead for your assigned client’s workloads. You will be accountable for the quality of the technical changes and the technical aspects of client programs. You will manage day to day technical changes and engage other cross-functional team members to expedite the resolution of client issues and provide them with technical guidance. On the strategic side, you will work closely with the Client Success team to proactively recommend program improvements, engage stakeholders, and develop actionable plans that drive client outcomes. This will require you to leverage your technical skills and expertise to engage and communicate effectively at all levels within an organization.

Note: This is a 12-month term position

What you'll do:

Technical Expert:

Guide clients on platform decisions and ensure successful outcomes by understanding Benevity’s product suite.
Recommend technical configurations, enhancements, or feature requests based on client goals and program requirements, and engage stakeholders to ensure recommendations are understood, prioritized, and actionable.
Be accountable for delivering high-quality technical changes by proactively identifying and implementing solutions that improve efficiency, reduce friction, and strengthen program scalability, through regular program health reviews and configuration audits.
Drive client adoption of existing and new products, support administrators on effective use and best practices, and deliver feature training to client administrators on maximizing platform value.

Articulate Benevity’s comprehensive support structure and internal client ecosystem, architecting tailored solutions to address intricate client requirements.

Communicate delivery timelines, set realistic expectations, and connect with internal teams to resolve issues.

Trusted Client Partner:

As a TAM, you will play a vital role in leading technical escalations, showcasing your technical support capabilities and dedication to client advocacy.
Build trusted advisor partnerships, aligning Benevity’s value to clients' CSR and business objectives.
Engage cross-functional SMEs to resolve client challenges and ensure alignment on technical solutions.
Develop tailored Program Health Optimization Reviews with clear goals and milestones, leveraging data to identify barriers, recommend improvements, and ensure accuracy of client-facing information.
Foster long-term relationships by exceeding client expectations and connecting them with peers for best practices.
With a deep understanding of client program objectives, provide strategic insights and technical guidance to optimize configurations and processes, driving efficiency and creating a seamless experience for administrators and employees.

Value Driver:

Analyze client data to provide recommendations that highlight growth and enhancement opportunities, driving outcomes from Program Health Optimization Reviews.
Identify risks that may impact client retention and surface them proactively.
Advocate for deep adoption of Benevity’s product features and best practices. Leverage your technical expertise and commercial acumen to identify strategic opportunities to engage Sales and Client Success teams, ensuring a seamless, value-driven client journey.

What you'll bring:

BA/BS degree or equivalent education.
3-5 years of experience in B2E/B2B Client Success, Support or similar Technical Account management roles.
Experience in a B2B SaaS organization preferred, with moderate complexity solutions
Proven track record of troubleshooting and experience using developer tools to investigate issues with client implementations.
Experienced in stakeholder management (internal and external).
Strong relationship-building skills with empathy, adaptability, and persuasiveness
Strong organizational and project management skills with attention to detail, analytical ability, and sound judgment.
Capable of overseeing and resolving a variety of client service issues
You are resilient and thrive in an environment where change and the need to pivot are constant.
Team-oriented with a positive attitude and dedication to creating an inclusive work environment.

Discover your purpose at work

We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more …

Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.

If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become …

It’s time to join Benevity. We’re so excited to meet you.

Where We Work

At Benevity, we embrace a flexible hybrid approach to where we work that empowers our people in a way that supports great work, strong relationships, and personal well-being. For those located near one of our offices, while there’s no set requirement for in-office time, we do value the moments when coming together in person helps us build connection and collaboration. Whether it’s for onboarding, project work, or a chance to align and bond as a team, we trust our people to make thoughtful decisions about when showing up in person matters most.

Join a company where DEIB isn’t a buzzword

Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily - from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.

We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine.

That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity.

Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to accommodations@benevity.com.

Apply About employer

More about this job

Responsibilities

The Technical Account Manager acts as a bridge between the platform's technical capabilities and client success, managing technical changes and program health. They also work strategically with the Client Success team to drive adoption, provide technical guidance, and ensure client business goals are met.

Requirements

Candidates must have a bachelor's degree and 3-5 years of experience in B2E/B2B client success or technical account management roles. Proficiency in troubleshooting, stakeholder management, and working within a B2B SaaS environment is required.

Skills

Technical Account Management
Client Success
B2B SaaS
Stakeholder Management
Troubleshooting
Project Management
Data Analysis
Relationship Building
Strategic Planning
Technical Configuration
Client Advocacy
Program Optimization
Communication
Problem Solving
Cross-functional Collaboration

Benefits

Flexible hybrid work environment
Inclusive work culture
Growth opportunities
Employee resource groups

Visa sponsorship

Not detected in the job text

Keywords

Technical Account Manager
SaaS
B2B
B2E
Client Success
Platform Configuration
Program Health
Stakeholder Management
Troubleshooting
Developer Tools
Project Management
Data Analysis
CSR
Business Objectives
Technical Support
Client Retention
Product Adoption
Cross-functional Team
Strategic Planning
Hybrid Work

Report this job