Find work in Canada.

324,221 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 11 mins ago
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
Full-time
…Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology,…
Added 11 mins ago
Residential Child and Youth Worker, Full-Time
Taproot Community Support Services
Vancouver, BC
Full-time
Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided…
Added 11 mins ago
Operations Manager, Integrated Customer Solutions (Fly in/Fly out - 14/14)
Grainger Canada
Edmonton, AB
Full-time
…strategic leadership in building a high performing, engaged team who delivers service excellence, profitable sales growth, continuous improvement, to support Grainger Canada’s customer, and…
Added 11 mins ago
Warehouse Associate
Grimco, Inc.
Winnipeg, MB
$21 to $23 CAD / hour
Full-time
Our team members bring a strong work ethic, a sense of urgency, and a willingness to support wherever needed. They take pride in their work, contribute to a team environment, and are always…
Added 11 mins ago
IAM Engineer
Mindlance
Toronto, ON
Contract
Join our team as an RSA IAM Engineer and lead the implementation, integration, and support of enterprise authentication solutions.
Added 11 mins ago
Référent en Sécurité - SA Software Sécurité et Conformité
Ericsson
Bas-Saint-Laurent, QC
Full-time
…Engineering, we are launching a new Security Champion role to lead secure software development across SSC programs in the areas of Software Product Security and Compliance. SSC serves as…
Added 11 mins ago
Senior Business Analyst
Hays
Guelph, ON
$83,000 to $93,000 CAD / year
Full-time
Our client is seeking a Senior Business Analyst to join the Program Change and Readiness team within their Program Development division. The organization delivers large-scale business and…
Added 11 mins ago
Group & Programs Manager
Aviva Canada
Markham, ON
Full-time
We’re looking for a dynamic and strategic Group & Programs Manager to join our team and play a pivotal role in driving the success of one of Aviva’s largest global partnerships. In this…
Added 11 mins ago
Security Operations and Intelligence Specialist
ABB
Montreal, QC · Saint-Laurent, QC
Full-time
At ABB, we help industries run leaner and cleaner - and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join…
Added 11 mins ago
Vice President, Technology and Transformation Risk
Aviva Canada
Markham, ON
Full-time
Lead and develop specialist risk teams, creating a high-performance culture and strengthening risk expertise across Technology and Transformation disciplines.
Added 11 mins ago
Animal Resources Division Manager – Montreal General Hospital Site
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
The successful candidate will have demonstrated ability to lead in a team environment and to work effectively across all levels of the organization.
Added 11 mins ago
Manager, Sponsorship
NHLPA
Toronto, ON
Full-time
The Sponsorship Manager will lead the day-to-day management of select NHLPA corporate partnership accounts, overseeing relationship management, player activations, and partner deliverables.…
Added 11 mins ago
Regional Sales Manager Prestige Fragrances
ACI Brands Inc.
Montreal, QC
Full-time
Team Leadership: Lead, mentor, and motivate a team of Account Executives, ensuring high performance and professional development.
Added 11 mins ago
Sales Operations Manager
Fathom Talent Group
Toronto, ON · Greater Toronto Area, Canada
Full-time
Team & Org -The hiring manager has two people on their team; this is one of those seats. The function sits within the Director of Operations’ organization, spanning ad operations and…
Added 11 mins ago
Building Mechanical Engineer
Experis Canada
Montreal, QC
Contract
Strong communication, change management and team-building skills.
Added 11 mins ago
.Net Fullstack developer
BULL-IT SOLUTIONS LTD
Mississauga, ON
Full-time
· Lead, coach, and manage a team of up to 5+ developers, overseeing task assignments, delivery timelines, and
Added 11 mins ago
Java Modernization Lead
Zodiac Solutions, Inc
Mississauga, ON
Full-time
Lead solution design reviews, code reviews, and performance optimization activities.
Added 11 mins ago
Web Developer, Digital Marketing
Equiton
Burlington, ON
Full-time
Working within the Digital Marketing team, you’ll build, maintain and continuously improve our WordPress websites, landing pages and lead-generation experiences. You’ll translate marketing…
Added 11 mins ago
Operations Manager
St. John's School
Vancouver, BC
Full-time
Lead assigned cross-functional operational projects, continuous-improvement initiatives and relevant working groups.
Added 11 mins ago
Référent en Sécurité - SA Software Sécurité et Conformité
Ericsson
Montreal, QC
Full-time
…Engineering, we are launching a new Security Champion role to lead secure software development across SSC programs in the areas of Software Product Security and Compliance. SSC serves as…
Added 11 mins ago
System Engineering - Platforms
General Dynamics Mission Systems–Canada
Ottawa, ON
Full-time
Lead and mentor junior members providing direction with tasks and fostering a collaborative team environment.
Added 11 mins ago
Manufacturing Operations Manager
Tallman Technologies Inc.
Burlington, ON
Full-time
…seeking an experienced Operations Manager to join our leadership…
Added 11 mins ago
Senior Construction Manager
Confidential Construction
Kitchener, ON
Full-time
We are currently searching for an ambitious Senior Construction Manager to join our team in Southwestern Ontario. Our ideal candidate has 10+ years experience providing strategic leadership…
Added 11 mins ago
President
Connexus Industries
Langley (District), BC · Langley, BC
Full-time
We're looking for a hands-on President to lead the next chapter: sharpen the commercial engine, tighten the supply chain, and scale both divisions.
Added 11 mins ago
Warehouse Associate
Grimco, Inc.
Toronto, ON · North York, ON
$21 to $22.5 CAD / hour
Full-time
Our team members bring a strong work ethic, a sense of urgency, and a willingness to support wherever needed. They take pride in their work, contribute to a team environment, and are always…

Benevity

Technical Account Manager - Term

Remote, Canada

Job type: Full-time
Workplace: Remote
Experience: 3-5 years of experience in B2E/B2B Client Success, Support or similar Technical Account management roles.
Posting language: English
Posted: Sep 25, 2026

Apply About employer

Applications open in a new tab.

Original job description

Meet Benevity

Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!

Benevity’s Technical Account Manager (TAM) will play a pivotal role in establishing and nurturing strong relationships with our clients. The TAM will be the bridge between the technical aspects of our platform and our clients' success, ensuring they fully leverage the capabilities and features of our product to meet their business goals effectively.

This role combines technical and strategic responsibilities. On the technical front, you will become the post-sales technical lead for your assigned client’s workloads. You will be accountable for the quality of the technical changes and the technical aspects of client programs. You will manage day to day technical changes and engage other cross-functional team members to expedite the resolution of client issues and provide them with technical guidance. On the strategic side, you will work closely with the Client Success team to proactively recommend program improvements, engage stakeholders, and develop actionable plans that drive client outcomes. This will require you to leverage your technical skills and expertise to engage and communicate effectively at all levels within an organization.

Note: This is a 12-month term position

What you'll do:

Technical Expert:

Guide clients on platform decisions and ensure successful outcomes by understanding Benevity’s product suite.
Recommend technical configurations, enhancements, or feature requests based on client goals and program requirements, and engage stakeholders to ensure recommendations are understood, prioritized, and actionable.
Be accountable for delivering high-quality technical changes by proactively identifying and implementing solutions that improve efficiency, reduce friction, and strengthen program scalability, through regular program health reviews and configuration audits.
Drive client adoption of existing and new products, support administrators on effective use and best practices, and deliver feature training to client administrators on maximizing platform value.

Articulate Benevity’s comprehensive support structure and internal client ecosystem, architecting tailored solutions to address intricate client requirements.

Communicate delivery timelines, set realistic expectations, and connect with internal teams to resolve issues.

Trusted Client Partner:

As a TAM, you will play a vital role in leading technical escalations, showcasing your technical support capabilities and dedication to client advocacy.
Build trusted advisor partnerships, aligning Benevity’s value to clients' CSR and business objectives.
Engage cross-functional SMEs to resolve client challenges and ensure alignment on technical solutions.
Develop tailored Program Health Optimization Reviews with clear goals and milestones, leveraging data to identify barriers, recommend improvements, and ensure accuracy of client-facing information.
Foster long-term relationships by exceeding client expectations and connecting them with peers for best practices.
With a deep understanding of client program objectives, provide strategic insights and technical guidance to optimize configurations and processes, driving efficiency and creating a seamless experience for administrators and employees.

Value Driver:

Analyze client data to provide recommendations that highlight growth and enhancement opportunities, driving outcomes from Program Health Optimization Reviews.
Identify risks that may impact client retention and surface them proactively.
Advocate for deep adoption of Benevity’s product features and best practices. Leverage your technical expertise and commercial acumen to identify strategic opportunities to engage Sales and Client Success teams, ensuring a seamless, value-driven client journey.

What you'll bring:

BA/BS degree or equivalent education.
3-5 years of experience in B2E/B2B Client Success, Support or similar Technical Account management roles.
Experience in a B2B SaaS organization preferred, with moderate complexity solutions
Proven track record of troubleshooting and experience using developer tools to investigate issues with client implementations.
Experienced in stakeholder management (internal and external).
Strong relationship-building skills with empathy, adaptability, and persuasiveness
Strong organizational and project management skills with attention to detail, analytical ability, and sound judgment.
Capable of overseeing and resolving a variety of client service issues
You are resilient and thrive in an environment where change and the need to pivot are constant.
Team-oriented with a positive attitude and dedication to creating an inclusive work environment.

Discover your purpose at work

We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more …

Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.

If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become …

It’s time to join Benevity. We’re so excited to meet you.

Where We Work

At Benevity, we embrace a flexible hybrid approach to where we work that empowers our people in a way that supports great work, strong relationships, and personal well-being. For those located near one of our offices, while there’s no set requirement for in-office time, we do value the moments when coming together in person helps us build connection and collaboration. Whether it’s for onboarding, project work, or a chance to align and bond as a team, we trust our people to make thoughtful decisions about when showing up in person matters most.

Join a company where DEIB isn’t a buzzword

Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily - from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.

We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine.

That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity.

Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to accommodations@benevity.com.

Apply About employer

More about this job

Responsibilities

The Technical Account Manager acts as a bridge between the platform's technical capabilities and client success, managing technical changes and program health. They also work strategically with the Client Success team to drive adoption, provide technical guidance, and ensure client business goals are met.

Requirements

Candidates must have a bachelor's degree and 3-5 years of experience in B2E/B2B client success or technical account management roles. Proficiency in troubleshooting, stakeholder management, and working within a B2B SaaS environment is required.

Skills

Technical Account Management
Client Success
B2B SaaS
Stakeholder Management
Troubleshooting
Project Management
Data Analysis
Relationship Building
Strategic Planning
Technical Configuration
Client Advocacy
Program Optimization
Communication
Problem Solving
Cross-functional Collaboration

Benefits

Flexible hybrid work environment
Inclusive work culture
Growth opportunities
Employee resource groups

Visa sponsorship

Not detected in the job text

Keywords

Technical Account Manager
SaaS
B2B
B2E
Client Success
Platform Configuration
Program Health
Stakeholder Management
Troubleshooting
Developer Tools
Project Management
Data Analysis
CSR
Business Objectives
Technical Support
Client Retention
Product Adoption
Cross-functional Team
Strategic Planning
Hybrid Work

Report this job