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Added 4 mins ago
LH
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- Full-time
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BU
Associate Banker
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TM
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Added 34 mins ago
CW
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Added 34 mins ago
KC
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NB
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Added 34 mins ago
RS
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Reporting to the National Music Operations Manager, the Music Operations Specialist plays a key role in shaping the sound of multiple music brands across our network through thoughtful…
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Carry out analyses and research, issue legal opinions and make recommendations to ensure the development and protection of National Bank of Canada and its subsidiaries
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Music Operations Specialist
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Music Operations Specialist
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Manager, Financing Solutions
National Bank of Canada
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- Full-time
…continue to expand our presence, we are looking for several Manager, Financing Solutions professionals to support our growing client base and strengthen our market…
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This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
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Music Operations Specialist
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Added 49 mins ago
OT
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Ottawa, ON · Richmond Hill, ON
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…next generation of a Digital Fax application. The Lead Product Manager is responsible for definition and execution of the product strategy, delivery of new application releases, and…
Added 1 hour ago
NV
Project Manager
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- Full-time
We are seeking a Project Manager so that every project has one person who owns it from approval to handover. You will turn approved projects into clear scopes, budgets and schedules, then…
Added 1 hour ago
AH
Manager
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- Temporary
The Manager of Clinical Delivery and Operations, working in close partnership with their Director, is accountable for the delivery of high quality, accessible, sustainable, patient and…
Added 1 hour ago
AH
Site Manager
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The Site Manager of the Willow Creek Continuing Care Centre is responsible for the overall leadership and performance of the continuing care home, ensuring the delivery of high-quality…

Closed listing

Bento Sushi

Regional Manager (Food Service)

Ottawa, ON, Canada

Up to $60,000 CAD / year · Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: Up to $60,000 CAD / year
Job type: Full-time
Experience: Minimum of 5 years of multi-unit management experience, preferably in the foodservice, QSR, or franchise industry.
Posting language: English
Posted: Sep 22, 2026

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Original job description

Archived listing. The details below describe a past opening.

FRANCHISE REGIONAL MANAGER (FOOD SERVICE)

Join Team Bento and be a part of our group of companies which operates more than 12000 locations globally. With operations across Canada and United States, Bento brings together a dynamic team of people with diverse backgrounds, experience, and talent, to create an exceptional guest experience.

Job Responsibilities:

The Franchise Regional Manager will oversee the operations of franchise stores within a designated region in Ottawa. This role ensures that franchisees meet Bento's operational standards, achieve financial performance goals, and uphold the high standard of food safety, customer service, reputation. The ideal candidate will be a strategic leader with strong operational expertise and a passion for building relationships.

Recruitment:

Follow up with new franchises to ensure a smooth hiring and onboarding experience.

Franchisee Support and Development:

Act as the primary point of contact for franchisees, providing guidance on business operations.
Provide hands-on support to franchisees to improve overall program and quality execution and performance levels
Ensure franchisees effectively implement and execute company programs and systems.
Provide ongoing support and follow up to maintain consistency across all locations.

Performance Management:

Manage P&L for a dedicated region to meet budget goals.
Review franchise sales performance and provide coaching and guidance as needed.
Work with franchisees to optimize profitability and control costs.
Analyze performance metrics, including sales, customer feedback, and operational KPIs including food safety.
Develop action plans for underperforming locations and recognize top performers.

Operational Excellence:

Ensure all franchise stores adhere to Bento's operational standards, food safety and brand guidelines.
Conduct regular store visits to evaluate performance and identify areas for improvement and provide the training.
Conduct monthly audits for each store.

Training and Compliance:

Facilitate training programs for franchisees and their teams to ensure consistent execution of Bento's brand standards.
Monitor compliance with franchise agreements and address any violations or issues.

Relationship Management:

Foster strong relationships with both franchisees and store management to ensure seamless collaboration and mutual success.
Collaborate with store leadership to address any concerns or opportunities for improvement.

Collaboration and Communication:

Collaborate with cross-functional support teams to support franchise operations.
Communicate corporate initiatives and updates to franchisees effectively.

Qualifications

Post secondary education.
Diploma / bachelor’s degree in hospitality management, or a related field preferred.
Minimum of 5 years of multi-unit management experience, preferably in the foodservice, QSR, or franchise industry.
Sushi experience is considered an asset.
Proven track record of driving operational excellence, food safety and achieving financial results.
Strong leadership and interpersonal skills with the ability to build relationships with franchisees.
Excellent problem-solving and decision-making abilities.
Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
Proficiency in Microsoft Office.
Travel is required, including overnight stays.
Valid driver’s license and reliable transportation.

Why you should join our team:

Competitive Rewards: Enjoy a comprehensive compensation package including an annual salary of $60,000, a monthly car allowance of $700 and gas card for fuel purchases, a bonus plan, and retirement and group health benefits (eligibility criteria apply) that recognize your outstanding contribution.
Power of Collaboration: Live our core values - "Own it", "Care about it", "Make it exceptional", and "Win together" - as we work together to create better food for everyone, the Japanese way.
Ignite Your Potential: Fuel your growth with extensive training and opportunities for career advancement, empowering you to unleash your full potential.
Champion Diversity, Equity, and Inclusion: We are committed to fostering a workplace where diversity, equity, and inclusion thrive, empowering every voice to be heard and celebrated through meaningful initiatives and programs.
Drive Sustainable Impact: As part of our dedication to Environmental, Social, and Governance (ESG) principles, we actively promote sustainable practices and initiatives to create a positive impact on our environment and communities.

For more information about Bento visit www.bentosushi.com.

We thank all applicants for their interest; however only those candidates elected for an interview will be contacted. Special consideration will be given to applicants with previous experience working as a; food service supervisor, area supervisor: food; district supervisor; regional supervisor; shift supervisor; assistant general manager; kitchen manager; store manager.

We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs.

This posting is for current vacancy. We use automated system, including artificial intelligence to support the review of applications. All candidates are also reviewed by our hiring team.

#bentoR

About employer

More about this job

Responsibilities

The Regional Manager oversees franchise operations in Ottawa to ensure adherence to brand standards, food safety, and financial performance goals. They provide hands-on support, coaching, and training to franchisees while managing P&L and conducting regular store audits.

Requirements

Candidates must have at least 5 years of multi-unit management experience, preferably in the foodservice or franchise industry. A diploma or bachelor’s degree in hospitality management or a related field is preferred, along with a valid driver’s license.

Skills

Multi-unit management
Food service operations
Franchise management
P&L management
Operational excellence
Food safety compliance
Strategic leadership
Relationship management
Performance coaching
Training and development
Problem-solving
Decision-making
Microsoft Office
Sales performance analysis
Customer service
Team leadership

Benefits

Annual salary of $60,000
Monthly car allowance of $700
Gas card
Bonus plan
Retirement benefits
Group health benefits

Visa sponsorship

Not detected in the job text

Keywords

Franchise
Food Service
Multi-unit Management
P&L
Operational Excellence
Food Safety
KPIs
Hospitality Management
QSR
Sushi
Auditing
Training
Compliance
Microsoft Office
Strategic Leadership
Budgeting
Customer Experience
Brand Standards
Performance Metrics
Relationship Management

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Jobs in Canada