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Added 15 mins ago
IF
Agent(e) au service à la clientèle
Impact Fulfillment Services
Ottawa, ON · Vanier, ON
- Full-time
Expérience en coordination de services, en planification ou en soutien administratif.
Added 31 mins ago
SD
Cashier, Hourly Part Time Evening Greenlight Requisition
Shoppers Drug Mart
Richmond, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 31 mins ago
SD
Caissier(ère), rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles
Shoppers Drug Mart
Rouyn-Noranda, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 31 mins ago
SD
Merchandiser, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 31 mins ago
SD
Regulated Pharmacy Technician, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
St. John's, NL
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 31 mins ago
SD
Pharmacy Assistant, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Prince George, BC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 31 mins ago
SC
Sales Associate
Staples Canada
Chilliwack, BC
- Full-time
Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer…
Added 1 hour ago
SD
Pharmacist, Hourly Part Time Afternoon
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
SC
Wireless Sales Consultant
Staples Canada
Nanaimo, BC
- Part-time
As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates.…
Added 1 hour ago
NB
Wealth Associate
National Bank of Canada
Quebec, QC
- Full-time
A career as a Wealth Associate at National Bank is a job where you can showcase your ability to work in synergy with clients and colleagues. In this role, you will help wealth advisors to…
Added 2 hours ago
TC
Retail Store Associate Part Time Seasonal Winners
TJX Canada – Winners, Marshalls, HomeSense
St. Catharines, ON
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 2 hours ago
TC
Retail Associate Part-Time Marshalls Meadows Parkway
TJX Canada – Winners, Marshalls, HomeSense
Saskatoon, SK
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 2 hours ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps plein Quarts de travail flexibles
Shoppers Drug Mart
Saint-Lambert, QC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 hours ago
SD
Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Vancouver, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 hours ago
W
Part Time (CAN) Stocking 1 Team Associate
Walmart
Charlottetown, PE
- Part-time
To provide customer service by completing assigned stocking activities. This will be accomplished by accurately stocking picks and new merchandise all in a safe and clean environment. This…
Added 2 hours ago
TC
Retail Store Associate Part Time HomeSense Preston Crossing
TJX Canada – Winners, Marshalls, HomeSense
Saskatoon, SK
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 2 hours ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Slave Lake, AB
- Contract
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 2 hours ago
WC
(CAN) Health and Beauty Team Associate
Walmart Canada
Slave Lake, AB
- Contract
Position Summary...To provide exceptional customer service and assist in salesfloor operations in the Cosmetics department to ensure a positive shopping experience and drive customer…
Added 2 hours ago
WC
(CAN) Stocking 1 Team Associate
Walmart Canada
Slave Lake, AB
- Contract
Position Summary...To provide customer service by completing assigned stocking activities. This will be accomplished by accurately stocking picks and new merchandise all in a safe and clean…
Added 2 hours ago
TC
Retail Store Associate Full Time HomeSense - Wheeler Park Plaza
TJX Canada – Winners, Marshalls, HomeSense
Moncton, NB
- Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 2 hours ago
WC
(CAN) Fashion Associate
Walmart Canada
Toronto, ON · Scarborough, ON
- Full-time
Position Summary...Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that…
Added 2 hours ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Toronto, ON · Scarborough, ON
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 2 hours ago
WC
(CAN) Associé des rayons de la mode
Walmart Canada
Montreal, QC
- Contract
Position Summary...Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that…
Added 2 hours ago
WC
(CAN) General Merchandise Associate
Walmart Canada
London, ON
- Contract
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 3 hours ago
OR
Wireless Sales Associate - 1116 Richmond Hill South
OSL Retail Services Inc
Richmond Hill, ON
- Other
Wireless Sales Associate | Full-Time | Richmond Hill South, ON.

Berean Group International, Inc.

Field Service Planner

Saskatoon, SK, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 12, 2026
Experience: Skills: Associate degree and/or equivalent experience (1-2 years experience)
Posting language: English
Posted: Oct 13, 2026

Original job description

Title: Field Services Planner

Where: Canada, Saskatoon, SK

Onsite 3 days per week

Duration: 1 year. Possible extension or convert to permanent hire after review of work

If interested please share resume to durga.manokaran@bereangroup.com

Skills: Associate degree and/or equivalent experience (1-2 years experience)

Expertise in MS Office Applications

Excellent analytic skills, Self-starter, Quick learner

Good public speaking and communication skills

Experience in Customer Care Center preferred.

Good interpersonal communication and relationship with others (collaborate, convince)

Understand and communicate scope of work and Term & conditions to FSR

Understanding of impact of FSR utilization rate and work order management on Profit & Loss

Proactive communication with Customers to ensure satisfaction

Minimal Technical knowledge on Schneider products.

Overall Role The Field Services Coordinator/Planner is responsible for scheduling the execution of Field Services operations at customer sites. This role ensures that all parts, tools, instructions and order details are made available to the Field Services execution workforce and that the closest, qualified FSR (Field Service Representative) is scheduled for the job to meet customer requirements and workforce optimization. This role interacts with end customers so the Field Services Planner must have strong communication skills.

Duties Check/enrich Work Orders to be scheduled in bridge Field Services (bFS) or in other systems

Urgency / requested date, customer information, correct installed base, scope of work, T&C, time to execute

Work Orders are created automatically or by Order Management or Technical Support (CCC)

Prepare/prioritize the interventions in backlog, based on customer type VIP Gold / Strategic / non VIP, contracts with SLAs, customer availability, spare part and FSR or subcontractors’ availability

Assign all possible work orders at least for next 3 months, determining best date/timing balancing customer requirements, delivery of material needed, and skilled/certified FSR availability, while maximizing FSR utilization rate by minimizing travel, idle and overtime, combining multiple interventions to the same or nearby locations when possible.

Optimized scheduling has direct impact on Field Services Profit & Loss !

Communicate proactively with customers, confirming the intervention details and reminding to FSR the constraints (safety requirement and equipment, permit to work, site access, timing, report, de-briefing with customers…)

Monitor the smooth execution of the interventions, rescheduling/cancelling if required, supporting remotely FSR on visit/calendar management, maintaining Work Orders data quality (like Billable info, Install product, planner deviation)

For non-connected external technicians only, complete the work orders on their behalf (time entries, deviation, site intervention report…)

Animate/Participate to regular meetings with Field Services Execution team (Short Interval Meeting, Sales & Operations Planning), building improvement plan based on weekly/monthly dashboard (like optimizing scheduling, reducing deviations, anticipating internal/external capacity need).

Apply About employer

More about this job

Responsibilities

Schedule and optimize field service work orders by balancing customer requirements, parts and tools availability, and qualified field service representative capacity. Communicate with customers and technicians, monitor job execution, maintain work order data quality, and contribute to operational improvement planning.

Requirements

An associate degree or equivalent experience of 1–2 years is requested, along with proficiency in Microsoft Office and strong analytical, communication, and interpersonal skills. Customer Care Center experience is preferred; candidates should also understand work scope, terms and conditions, field service utilization, work order management, and have basic knowledge of Schneider products.

Skills

Work Order Management
Field Service Scheduling
Analytical Skills
Microsoft Office
Customer Communication
Customer Care
Interpersonal Communication
Relationship Building
Prioritization
Resource Optimization
Scheduling Optimization
Customer Satisfaction
Data Quality Management
Meeting Facilitation
Problem Solving
Schneider Products

Visa sponsorship

Not detected in the job text

Hiring contact email

durga.manokaran@bereangroup.com

Keywords

Field Services Planning
Field Service Representative
Work Order Management
Bridge Field Services
Microsoft Office
Customer Care Center
Scheduling
Backlog Prioritization
Customer Communication
Customer Satisfaction
Service-Level Agreements
Spare Parts
Resource Availability
Workforce Optimization
Utilization Rate
Profit And Loss
Safety Requirements
Permit To Work
Site Access
Billable Information
Intervention Reports
Short Interval Meeting
Sales And Operations Planning
Operational Dashboards
Schneider Products
Manufacturing

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