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Added 15 mins ago
EI
Inside Sales Representative - Automotive
EBlock Inc.
NB · NS · PE
- Full-time
Proven experience increasing sales and revenue; field sales experience is preferred but not required
Added 15 mins ago
AF
Customer Service Representative
AURORA FURNITURE MANUFACTURING LTD
Calgary, AB
- $20 to $23 CAD / hour
- Full-time
We are seeking a highly motivated and experienced Customer Service Representative to join our team. This individual will lead our customer service team, ensuring outstanding support to our…
Added 30 mins ago
AI
Appointment Coordinator/Service Reception - Audi Winnipeg
AutoCanada Inc.
Winnipeg, MB
- $17.5 to $20 CAD / hour
- Full-time
As a BDC Service Representative in our bustling dealership, you will be the first point of contact for many of our valued customers, playing a crucial role in delivering exceptional…
Added 2 hours ago
U
Route Trainee - UniFirst Canada
UniFirst
Clairmont, AB
- Full-time
…Trainee (RT) and take the first step toward a rewarding career in service and customer care. As an RT, you’ll receive hands-on training through our robust, blended learning programs while…
Added 4 hours ago
B
Customer Service Representative
Brenntag
Canada / Goreway
- Full-time
The Customer Service Representative is responsible for creating a positive customer experience by providing timely communication based on customer needs. This position is responsible for…
Added 4 hours ago
BB
Field Technical Service Representative (Full Time)
Best Buy Canada
Langford, BC
- Full-time
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Added 5 hours ago
Equipment Service Support - Harvesting Heads
Tigercat | MacDonald Steel
Kamloops, BC · Prince George, BC · Williams Lake, BC · BC
Tigercat Industries Inc. is looking for a highly motivated, driven, and organized Product Support Representative for Harvesting Heads, covering British Columbia.
Added 5 hours ago
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Senior Bilingual Contracting Representative
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Added 5 hours ago
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- Full-time
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Added 5 hours ago
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Financial Analyst
Acosta
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- Full-time
Bachelor's degree in Finance, Accounting, Economics, Business, Mathematics, or a related field.
Added 5 hours ago
AG
Field Representative - Alcoholic Beverages
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- Full-time
Provide excellent customer service and maintain an effective working relationship with store staff to meet company and client objectives.
Added 6 hours ago
MG
Wireline Operator (Class 3Q Drivers for Oilfield)
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Nurse B - Registered Nurse
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The Technical Field Representative Apprentice is responsible for performing routine service calls and sales. The Technical Field Representative Apprentice is responsible for performing…
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Regional Sales Manager- Municipal- South Central Ontario
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Collaborate closely with internal teams (Sales, Parts, Service) to support technical requirements and post-sale customer needs
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Added 8 hours ago
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Added 8 hours ago
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Casual Registered Early Childhood Educator
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Added 9 hours ago
A
Field Representative - Alcoholic Beverages
Acosta
Toronto, ON
- Full-time
Provide excellent customer service and maintain an effective working relationship with store staff to meet company and client objectives.
Added 9 hours ago
A
Field Representative - Alcoholic Beverages
Acosta
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- Full-time
Provide excellent customer service and maintain an effective working relationship with store staff to meet company and client objectives.

Berean Group International, Inc.

Planner

Saskatoon, SK, Canada

Contract

Apply About employer

Applications open in a new tab.

Job details

Job type: Contract
Apply by: Nov 8, 2026
Experience: Skills: Associate degree and/or equivalent experience (1-2 years experience)
Posting language: English
Posted: Oct 9, 2026

Original job description

Title: Field Services Planner

Where: Canada, Saskatoon, SK

Onsite 3 days per week

Duration: 1 year. Possible extension or convert to permanent hire after review of work

If interested please share resume to durga.manokaran@bereangroup.com

Skills: Associate degree and/or equivalent experience (1-2 years experience)

Expertise in MS Office Applications

Excellent analytic skills, Self-starter, Quick learner

Good public speaking and communication skills

Experience in Customer Care Center preferred.

Good interpersonal communication and relationship with others (collaborate, convince)

Understand and communicate scope of work and Term & conditions to FSR

Understanding of impact of FSR utilization rate and work order management on Profit & Loss

Proactive communication with Customers to ensure satisfaction

Minimal Technical knowledge on Schneider products.

Overall Role The Field Services Coordinator/Planner is responsible for scheduling the execution of Field Services operations at customer sites. This role ensures that all parts, tools, instructions and order details are made available to the Field Services execution workforce and that the closest, qualified FSR (Field Service Representative) is scheduled for the job to meet customer requirements and workforce optimization. This role interacts with end customers so the Field Services Planner must have strong communication skills.

Duties Check/enrich Work Orders to be scheduled in bridge Field Services (bFS) or in other systems

Urgency / requested date, customer information, correct installed base, scope of work, T&C, time to execute

Work Orders are created automatically or by Order Management or Technical Support (CCC)

Prepare/prioritize the interventions in backlog, based on customer type VIP Gold / Strategic / non VIP, contracts with SLAs, customer availability, spare part and FSR or subcontractors’ availability

Assign all possible work orders at least for next 3 months, determining best date/timing balancing customer requirements, delivery of material needed, and skilled/certified FSR availability, while maximizing FSR utilization rate by minimizing travel, idle and overtime, combining multiple interventions to the same or nearby locations when possible.

Optimized scheduling has direct impact on Field Services Profit & Loss !

Communicate proactively with customers, confirming the intervention details and reminding to FSR the constraints (safety requirement and equipment, permit to work, site access, timing, report, de-briefing with customers…)

Monitor the smooth execution of the interventions, rescheduling/cancelling if required, supporting remotely FSR on visit/calendar management, maintaining Work Orders data quality (like Billable info, Install product, planner deviation)

For non-connected external technicians only, complete the work orders on their behalf (time entries, deviation, site intervention report…)

Animate/Participate to regular meetings with Field Services Execution team (Short Interval Meeting, Sales & Operations Planning), building improvement plan based on weekly/monthly dashboard (like optimizing scheduling, reducing deviations, anticipating internal/external capacity need).

Apply About employer

More about this job

Responsibilities

Schedule and optimize field service interventions by matching customer requirements, materials, and qualified field service representatives while managing work order priorities and data quality. Communicate with customers and field teams, monitor job execution, handle rescheduling when needed, and contribute to operational improvement meetings and plans.

Requirements

Requires an associate degree or equivalent experience, with 1–2 years of experience, strong analytical ability, and proficiency in Microsoft Office. Strong communication and interpersonal skills are needed; customer care center experience and basic knowledge of Schneider products are preferred.

Skills

Work Order Management
Field Services Scheduling
Analytical Skills
Microsoft Office
Customer Communication
Customer Care
Interpersonal Communication
Relationship Building
Prioritization
Resource Optimization
Scheduling Optimization
Profit And Loss Awareness
Data Quality Management
Meeting Facilitation
Schneider Product Knowledge

Visa sponsorship

Not detected in the job text

Hiring contact email

durga.manokaran@bereangroup.com

Keywords

Field Services Planning
Field Services Representative
Work Order Management
Bridge Field Services
Scheduling
Customer Care Center
Microsoft Office
Schneider Products
Customer Communication
Customer Satisfaction
Customer Contracts
Service Level Agreements
Backlog Prioritization
Spare Parts
Subcontractors
Workforce Optimization
Field Service Utilization
Profit And Loss
Safety Requirements
Permit To Work
Site Access
Intervention Reports
Time Entries
Data Quality
Short Interval Meeting
Sales And Operations Planning
Operational Improvement
Capacity Planning

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