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Added 44 mins ago
CO
Library Service Assistant 1/2 Circulation Assistant (WSWD)
City of Winnipeg
Winnipeg, MB
- Part-time
Library Service Assistant 1/2 Circulation Assistant
Added 46 mins ago
TS
Maintenance Tech I – Technicien(ne) de maintenance Ilities I
TD SYNNEX
Mississauga, ON
- Full-time
Commitment to providing courteous, timely service when responding to customer questions and concerns.
Added 1 hour ago
B
Plumber Journeyperson
BGIS
Thunder Bay, ON
- Full-time
…established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, security and fire…
Added 1 hour ago
B
HVAC Journeyperson/Apprentice/ Maintenance Mechanic UA787 - Roving
BGIS
ON · Kenora, ON
- Full-time
…established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, security and fire…
Added 2 hours ago
XT
Technicien Réseau/Network Technician
XTL Transport, Logistics, Distribution
Vaudreuil-Dorion, QC
- Full-time
XTL Transport is currently looking for an experienced Network Technician to join our team.
Added 2 hours ago
Information Systems Technician
Alterra Mountain Company
Kelowna, BC
…the globe. Today, we are an accredited Airbus and Leonardo Service Center and one of the largest Bell Service Centers worldwide. The pride, expertise, and dedication of our employees fuels…
Added 2 hours ago
NC
Systems Maintenance Technician
Niagara Casinos
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- Full-time
The System Maintenance Technician (SMT) supports the safe, efficient, and reliable operation of building systems while delivering remarkable service to guests. This includes performing…
Added 3 hours ago
B
IT Onsite Support Technician
Bertelsmann-Jobs
Vancouver, BC · Mississauga, Ontario
- $55,000 to $65,000 CAD / year
- Full-time
The IT Onsite Support Technician serves as the primary onsite point of contact for technical support, ensuring efficient resolution of IT issues and maintaining end-user productivity. This…
Added 3 hours ago
QP
Maintenance Technician
QuadReal Property Group
Oliver, BC
- Full-time
…are $98.5 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities globally for investments in equity and debt in both…
Added 4 hours ago
A&
Document Technician - Morning Shift
Aird & Berlis LLP
Toronto, ON
- Full-time
…who care about each other, the work we produce and the client service we provide. We go to great lengths to foster a professional, supportive environment for all firm members so you can…
Added 4 hours ago
Onsite AV Service Technician
Diversified
Toronto, ON
The ADOPT Onsite AV Service Technician reports to and works within an assigned client site location daily, providing support for technical system needs. The most important requirement for…
Added 4 hours ago
B
General Repair Technician III - Static
BGIS
Quebec, QC
- Full-time
Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective…
Added 5 hours ago
BV
Customer Support Technician
Bureau Veritas
London, ON
- Full-time
Internal: Lab Operations, Business Development, Customer Service and Sample Logistics
Added 5 hours ago
A
Coordonnateur(trice) des ventes et de projets / Sales and Project Coordinator/Estimator
Allegion
Longueuil, QC
- Full-time
…Project Coordination, he/she will work in conjunction with the internal and external sales…
Added 7 hours ago
ME
Technician - Bike Mechanic/Ski Tech
Mountain Equipment Company
Nanaimo, BC
- $21.9 to $27.15 CAD / hour
- Temporary
Provides member service according to SERVE standard, in shop/sales floor as required.
Added 8 hours ago
BB
Technicien principal – Systèmes de sécurité I Senior Technician - Security
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Montreal, QC
- Full-time
Installer, programmer, configurer et mettre en service des systèmes de sécurité (caméras CCTV, contrôle d’accès, alarmes intrusion, détection périmétrique, etc.) conformément aux normes et…
Added 8 hours ago
A
Electronics Technician
Actalent
Delta, BC
- $22 to $27 CAD / hour
- Contract
Job Title: Technician - Radio Remote Control Assembly
Added 9 hours ago
PT
Technicien principal – Systèmes de sécurité I Senior Technician - Security
Paladin Technologies
Montreal, QC
- Full-time
Installer, programmer, configurer et mettre en service des systèmes de sécurité (caméras CCTV, contrôle d’accès, alarmes intrusion, détection périmétrique, etc.) conformément aux normes et…
Added 10 hours ago
VC
Medical Device Reprocessing Technician (MDRT)
Vancouver Coastal Health
Richmond, BC
- $30.67 CAD / hour
- Other
Within the context of a client service culture, and in accordance with the established vision and values of the organization, under general supervision, the Medical Device Reprocessing…
Added 10 hours ago
GW
Deskside Technician
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Calgary, AB
- Full-time
At Gowling WLG, our dedication to excellence and quality service begins with our people. As a global law firm with offices across Canada, the U.K., Europe, the Middle East and Asia, we…
Added 11 hours ago
F
Technical Service Representative
Finning
Elkford, BC
- Full-time
At Finning Canada, we are seeking two permanent, full-time Technical Service Representatives (TSRs) to support our customer in Elkford focusing on 797 F mining trucks. In this…
Added 11 hours ago
B
General Repair Technician
BGIS
Kingston, ON
- Full-time
The General Repair Technician is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative…
Added 11 hours ago
B
Plumber Journeyperson UA46
BGIS
Toronto, ON
- Full-time
…established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, security and fire…
Added 11 hours ago
C
Maintenance/Technical Services Lead-EN
CAE
Comox, BC
- Full-time
Ensure training devices remain operational, reliable, and available to support internal and external customers.
Added 11 hours ago
NS
Powerline Technician (Shift)
Nova Scotia Power
Halifax, NS
- Full-time
Accepting Internal and External Applications!

Closed listing

Bertelsmann-Jobs

IT Onsite Support Technician

6135 Millcreek Drive, Mississauga, ON, L5N 7K6, Canada

$55,000 to $65,000 CAD / year · Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $55,000 to $65,000 CAD / year
Job type: Full-time
Experience: 2+ years of experience working in a help desk or onsite support environment
Posting language: English
Posted: Sep 28, 2026

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Search current openings

Original job description

Archived listing. The details below describe a past opening.

Company Description

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.

You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.

Job Description

The IT Onsite Support Technician serves as the primary onsite point of contact for technical support, ensuring efficient resolution of IT issues and maintaining end-user productivity. This role provides hands-on troubleshooting, hardware/software support, and IT service delivery for internal customers.

Manage onsite support tickets and remote technical support
Respond to technical issues via phone, email, chat & on-site support
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Determining the best solution based on the issue and escalating issues to the next Tier with next level of difficulty as needed
Install, make changes, and repair computer hardware and software
Monitor site to proactively identify and resolve issues
Support overall IT initiatives for migrations, patches and updates, as assigned

Qualifications

Excellent oral & written communication skills
Ability to diagnose and resolve basic computer technical issues
Flexibility to work a variety of shifts with minimal notice
Detail oriented
Analytical/Critical thinking
Highly organized
2+ years of experience working in a help desk or onsite support environment
The ideal candidate will have a Diploma or degree in Information Technology or related field and a minimum of 2 years of IT support experience working in a help desk or onsite support environment.
Certifications such as CompTIA A+, Network+, or CCNA preferred
Experience with Azure, PowerShell, or monitoring tools preferred

Additional Information

Company paid Medical, Dental, Vision, Life Insurance, and Accidental Death & Dismemberment Benefits.
Non-taxable Long-Term Disability benefits.
Paid Time Off, including paid holidays.
Employee Assistance Program.
Ongoing employee development training.
Employee engagement activities.

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.

You can contact the company’s Data Protection Officer at the above-mentioned postal address.

Further information on data protection and your rights can be found here.

We strive to be an equitable, inclusive, and accessible workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience. We are committed to providing a barrier-free recruitment process in accordance with applicable human rights and accessibility legislation. We want to keep the application process as simple as possible for you: focus on a meaningful resume; we do not require an elaborate cover letter. Please know that we can only accept your application through our online application portal.

Learn more about our commitment to Equal Opportunity and Accommodation Information here .

Recruiting-Platform powered by SmartRecruiters.

LegalEntity: Arvato USA LLC

Compensation: CAD 55000 - CAD 65000 - yearly

About employer

More about this job

Responsibilities

The IT Onsite Support Technician acts as the primary point of contact for onsite technical support, managing tickets and resolving hardware and software issues. They are responsible for performing remote and hands-on troubleshooting while supporting IT initiatives such as migrations and system updates.

Requirements

Candidates must have at least 2 years of experience in a help desk or onsite support environment and possess strong analytical and communication skills. A diploma or degree in Information Technology is preferred, along with certifications such as CompTIA A+, Network+, or CCNA.

Skills

Technical support
Hardware troubleshooting
Software troubleshooting
Help desk support
Diagnostic techniques
Azure
PowerShell
Monitoring tools
Communication skills
Analytical thinking
Critical thinking
Organization
IT service delivery
Ticket management

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Accidental death and dismemberment insurance
Long-term disability benefits
Paid time off
Paid holidays
Employee assistance program
Employee development training

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Help Desk
Hardware
Software
Azure
PowerShell
CompTIA A+
Network+
CCNA
Troubleshooting
Logistics
Supply Chain Management
Technical Support
Migrations
Patches
Updates
Diagnostic Techniques
Onsite Support

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