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Added 21 mins ago
IC
Commercial Service and Installation Technician
Intek Communications Inc.
Toronto, ON
- Full-time
Job Board / Commercial Service and Installation Technician
Added 22 mins ago
VF
Install & Repair Technician
Valley Fiber
Winkler, MB
- Full-time
We are looking for Install Technicians to join our expanding Installer team. The Install Technician is responsible for installing internet, TV, and phone services into residential and…
Added 22 mins ago
WL
Production Technician 1
Wainbee Limited
Pointe-Claire, QC
- Full-time
Whether you're an experienced technician or looking to take the next step in your career, you'll find opportunities to learn, contribute, and make an impact every day.
Added 52 mins ago
SE
Field Service Technician
Schneider Electric
Calgary, AB
- Full-time
The Field Service Technician is dedicated to rapid response and solution of customer issues, accountable for installing, inspecting, troubleshooting and repairing customer low and medium…
Added 1 hour ago
KM
(sr) Branch Service Manager/Gestionnaire de succursale, Service (Maritimes)
Konica Minolta Business Solutions (Canada) Ltd.
Dartmouth, NS
- Full-time
Monitor progress and promote field focus and adherence in cost saving modifications.
Added 1 hour ago
X
Concrete Coring Technician, Trainee
XRSounder
Burnaby, BC
- Full-time
Xradar is looking for an experienced and enthusiastic Concrete Coring Technician Trainee to join the team in Burnaby, BC! This is a great opportunity to grow your career in the field. This…
Added 1 hour ago
GC
Field Service Technician (NOC 22310)
GridShield CSI Inc
Toronto, ON · Greater Toronto Area, Canada
- Full-time
GridShield CSI Inc. is seeking a skilled Field Service Technician to join our growing team. This role involves servicing, maintaining, and commissioning critical power and backup power…
Added 1 hour ago
HH
Installer / Field Technician (Nationwide, Contract)
Hyperbaric Health
Field, BC
- Contract
Added 1 hour ago
MC
Senior Fiber Optic Technician
Meta Communications LLC
Field, BC
- Full-time
Clear advancement paths from technician to senior engineer to project manager. We promote from within and provide mentorship programs to help you achieve your career goals.
Added 1 hour ago
UO
Continuing, full-time, Grounds Worker II
University of Victoria
Victoria, BC
- Full-time
…provision of general grounds, horticulture, and landscape and sport field…
Added 2 hours ago
S
3rd Year Apprentice or Journeyman Heavy Equipment Technician
SECURE
Edmonton, AB
- Other
This position is a full-time permanent role and is shop-based but will require time outside in the yard and occasional trips to the field.
Added 2 hours ago
Warehouse Technician
PSC Group
Toronto, ON
Performs routine tasks such as field checks, equipment prep, and sampling.
Added 3 hours ago
AI
Journeyman Plumbers
Ainsworth Inc
Saskatoon, SK
- Full-time
…customers as required, and offer alternative solutions. As a field technician you will work with dispatch and other office staff as require ensuring that our clients needs are met. This…
Added 3 hours ago
AI
BAS Specialist
Ainsworth Inc
Mississauga, ON
- Full-time
BAS Specialist is the continuation of the BAS technician’s career at GDI Ainsworth. Intermediate technician is defined as one who has served between 6,000 – 18,000 hrs in the BAS industry.…
Added 3 hours ago
AI
Security Systems Application Specialist
Ainsworth Inc
Mississauga, ON
- Full-time
Maintain open lines of communication and accessibility, engaging with field technicians, office sales, Ainsworth employees, clients, and vendors to ensure collaboration at the highest level.
Added 3 hours ago
AI
Senior BAS Technician - Projects
Ainsworth Inc
Ottawa, ON
- Full-time
Coordinate daily field activities with project managers, engineers, subcontractors, and other trades
Added 3 hours ago
AI
BAS Service Technician
Ainsworth Inc
Lethbridge, AB
- Full-time
We are seeking a motivated and customer-focused Building Automation Service Technician to support customers in Lethbridge and the surrounding area. This field-based role is responsible for…
Added 3 hours ago
AI
Remote Building Automation Services (RBAS) Technician
Ainsworth Inc
Ottawa, ON · Mississauga, ON
- Full-time
Assist with site commissioning and regular remote inspections in collaboration with field technicians.
Added 4 hours ago
AL
Field Services Technician
AGAT Laboratories
Fort St. John, BC
- Full-time
…Driver's Abstract and a valid Driver's Licence is required. Prior field service experience is not required as training will be…
Added 4 hours ago
EP
Field Service Technician - Laval
East Penn Canada: Backup Power Division
Laval, QC
- Full-time
The Industrial Field Service Technician is responsible for performing preventative maintenance and repair of industrial material handling equipment batteries and charger systems at East…
Added 4 hours ago
W
Bell Fibre Installation & Repair Technician
Worldwide
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We have an exciting career opportunity for a Lead Hand Installation & Repair Technician working out of Montreal, Quebec. This position would report to the Field Manager. The successful…
Added 7 hours ago
CW
Full Time - Maintenance Audio Video and Electronics Technician
Canada's Wonderland
Vaughan, ON
- Full-time
A post-secondary degree or diploma in a related technical field or significant, relevant work experience.
Added 8 hours ago
A
Junior Materials Engineering Technician
AtkinsRéalis
Vaughan, ON
- Full-time
AtkinsRéalis is looking for a Junior Materials Engineering Technician to join our Materials Engineering team and support municipal and city infrastructure projects. Reporting to the…
Added 8 hours ago
C
General Maintenance Technician (T & I) (On-site)
CBC/Radio-Canada
Montreal, QC
- Full-time
College diploma (DSC) in electronics technology (audiovisual, telecommunications or computer systems option) or other relevant field.
Added 8 hours ago
C
General Maintenance Technician, Isolated Locations (T & I) (On-site)
CBC/Radio-Canada
Montreal, QC
- Full-time
Community college diploma (DSC) in electronics technology (telecommunications or computer systems option) or a related field.

Bertelsmann-Jobs

IT Onsite Support Technician

Vancouver, BC, Canada
6135 Millcreek Drive, Mississauga, ON, L5N 7K6, Canada

$55,000 to $65,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $55,000 to $65,000 CAD / year
Job type: Full-time
Experience: 2+ years of experience working in a help desk or onsite support environment
Posting language: English
Posted: Sep 30, 2026

Original job description

Company Description

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.

You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.

Job Description

The IT Onsite Support Technician serves as the primary onsite point of contact for technical support, ensuring efficient resolution of IT issues and maintaining end-user productivity. This role provides hands-on troubleshooting, hardware/software support, and IT service delivery for internal customers.

Manage onsite support tickets and remote technical support
Respond to technical issues via phone, email, chat & on-site support
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Determining the best solution based on the issue and escalating issues to the next Tier with next level of difficulty as needed
Install, make changes, and repair computer hardware and software
Monitor site to proactively identify and resolve issues
Support overall IT initiatives for migrations, patches and updates, as assigned

Qualifications

Excellent oral & written communication skills
Ability to diagnose and resolve basic computer technical issues
Flexibility to work a variety of shifts with minimal notice
Detail oriented
Analytical/Critical thinking
Highly organized
2+ years of experience working in a help desk or onsite support environment
The ideal candidate will have a Diploma or degree in Information Technology or related field and a minimum of 2 years of IT support experience working in a help desk or onsite support environment.
Certifications such as CompTIA A+, Network+, or CCNA preferred
Experience with Azure, PowerShell, or monitoring tools preferred

Additional Information

Company paid Medical, Dental, Vision, Life Insurance, and Accidental Death & Dismemberment Benefits.
Non-taxable Long-Term Disability benefits.
Paid Time Off, including paid holidays.
Employee Assistance Program.
Ongoing employee development training.
Employee engagement activities.

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.

You can contact the company’s Data Protection Officer at the above-mentioned postal address.

Further information on data protection and your rights can be found here.

We strive to be an equitable, inclusive, and accessible workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience. We are committed to providing a barrier-free recruitment process in accordance with applicable human rights and accessibility legislation. We want to keep the application process as simple as possible for you: focus on a meaningful resume; we do not require an elaborate cover letter. Please know that we can only accept your application through our online application portal.

Learn more about our commitment to Equal Opportunity and Accommodation Information here .

Recruiting-Platform powered by SmartRecruiters.

LegalEntity: Arvato USA LLC

Compensation: CAD 55000 - CAD 65000 - yearly

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More about this job

Responsibilities

The IT Onsite Support Technician acts as the primary point of contact for onsite technical support, managing tickets and resolving hardware and software issues. They are responsible for performing remote and hands-on troubleshooting, as well as supporting IT initiatives like migrations and system updates.

Requirements

Candidates must have at least 2 years of experience in a help desk or onsite support environment. A diploma or degree in Information Technology or a related field is preferred, along with certifications such as CompTIA A+, Network+, or CCNA.

Skills

Technical Support
Hardware Troubleshooting
Software Troubleshooting
Help Desk
Diagnostic Techniques
Azure
PowerShell
Monitoring Tools
Communication Skills
Analytical Thinking
Critical Thinking
IT Service Delivery
System Migrations
Patch Management

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Accidental Death & Dismemberment Benefits
Long-Term Disability Benefits
Paid Time Off
Paid Holidays
Employee Assistance Program
Employee Development Training

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Help Desk
Hardware
Software
Azure
PowerShell
CompTIA A+
Network+
CCNA
Troubleshooting
Logistics
Supply Chain Management
Technical Support
System Migrations
Patching
Diagnostic Techniques
Onsite Support

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