Assistant Resident Managers
- Montreal, QC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Bertone is a Montreal-based real estate company with over 25 years of experience across residential, commercial, industrial, and mixed-use projects, involved across the full lifecycle of its developments.
As we continue to grow, we’re strengthening how we work across our sites, creating opportunities for team members to step in, take ownership, and play a hands-on role in improving our buildings and operations.
Overview
Bertone is seeking a dedicated live-in couple to oversee the daily maintenance, cleanliness, and resident experience of one of our residential communities. Through a combination of operational expertise and exceptional customer service, you will help create a property that residents are proud to call home.
Key Responsibilities
At Bertone, diversity and inclusion are at the core of our values, and we provide equal employment opportunities to all applicants in accordance with applicable federal, provincial, and territorial legislation.
As we continue to grow, we’re strengthening how we work across our sites, creating opportunities for team members to step in, take ownership, and play a hands-on role in improving our buildings and operations.
Overview
Bertone is seeking a dedicated live-in couple to oversee the daily maintenance, cleanliness, and resident experience of one of our residential communities. Through a combination of operational expertise and exceptional customer service, you will help create a property that residents are proud to call home.
Key Responsibilities
- Maintain the building's cleanliness, appearance, and curb appeal through routine cleaning of common areas, vacant suites, grounds, and exterior walk-throughs.
- Perform general maintenance and minor repairs, including basic plumbing, electrical, carpentry, and mechanical work, while conducting regular inspections of building systems and equipment.
- Coordinate preventive maintenance activities, seasonal operations, waste management, and the work of external contractors and service providers.
- Provide exceptional service to residents by responding to inquiries, processing maintenance requests, managing access controls, and ensuring building rules and standards are respected.
- Support leasing and occupancy activities, including apartment showings, move-ins, move-outs, suite inspections, and preparing vacant units to be rent-ready.
- Respond to urgent building situations and resident emergencies, including availability for after-hours and weekend on-call support as required.
- Previous experience in residential, commercial, or multi-residential building maintenance and operations.
- Knowledge of general building repairs, including minor plumbing, electrical, carpentry, and mechanical maintenance.
- Familiarity with building systems, mechanical equipment, and preventive maintenance practices.
- Strong customer service and communication skills with the ability to build positive resident relationships.
- Fully bilingual (French and English), valid driver's licence, and ability to perform occasional physical labour and heavy lifting.
- Ability and willingness to reside on-site as part of the resident management team.
At Bertone, diversity and inclusion are at the core of our values, and we provide equal employment opportunities to all applicants in accordance with applicable federal, provincial, and territorial legislation.
More about this job
Responsibilities
Maintain the building, common areas, grounds, and vacant suites; perform minor repairs, inspections, and preventive maintenance while coordinating contractors and seasonal operations. Support residents and leasing activities, manage access and maintenance requests, and respond to urgent situations, including after-hours and weekend on-call needs.
Requirements
Candidates should have experience in building maintenance and operations, knowledge of general repairs and building systems, and strong customer service and communication skills. The role requires full French-English bilingualism, a valid driver's licence, willingness to live on-site, and the ability to perform occasional physical work and heavy lifting.
Skills
- Building Maintenance
- General Repairs
- Minor Plumbing
- Minor Electrical Work
- Carpentry
- Mechanical Maintenance
- Building Systems Inspection
- Preventive Maintenance
- Contractor Coordination
- Customer Service
- Resident Relations
- Access Control
- Leasing Support
- Move-In and Move-Out Coordination
- Emergency Response
Visa sponsorship
Not detected in the job text
Categories
- Trades
- Customer Service & Support
- Management & Leadership
Keywords
- Residential Property
- Building Operations
- Building Maintenance
- Common Area Cleaning
- Curb Appeal
- Plumbing
- Electrical Work
- Carpentry
- Mechanical Maintenance
- Building Systems
- Mechanical Equipment
- Preventive Maintenance
- Seasonal Operations
- Waste Management
- Contractor Coordination
- Resident Services
- Maintenance Requests
- Access Control
- Building Rules
- Leasing
- Apartment Showings
- Move-Ins
- Move-Outs
- Suite Inspections
- Vacant Unit Preparation
- Emergency Response
- On-Call Support
- Bilingual French and English
- Valid Driver's Licence
- Heavy Lifting