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Best Buy Canada

Field Technical Service Representative (Full Time)

AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

You’ll love it here! We are hiring immediately for a field technical service representative, which at Best Buy we call a field service agent.

No experience required! Your everyday tech use has already given you a great foundation, and we’ll provide the rest of the training you need to assist our customers.

Join us and grow your career with our retail team as a field technical service representative today!

What you’ll do:

Provide delivery, installation and repair of the latest and greatest tech in our customers’ homes
Help customers determine their technology needs and respond to their questions
Ensure vehicles and equipment are well maintained
Create an amazing customer experience every time with your dedication to customer service and professionalism

What we’re looking for:

Must be at least 18 years old
Have a valid driver’s licence with a clean drivers abstract
Ability to lift up to 50 lbs.
Successful completion of criminal background check
Enthusiasm to support and assist our customers
Flexibility to adapt to dynamic situations in a fast-paced environment

Why you’ll love it here:

Employee discounts on awesome tech
Competitive compensation and benefits
Flexible schedules as per business needs
Supportive leaders who care about you and your wellbeing
An inclusive, fun, and supportive team who you will quickly call friends
Training programs to build new and transferable skills and achieve certifications

Join our amazing team!

We are looking for people just like you.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.

Grow your career in development roles (senior field service agent, field services team lead).

17539 Stony Plain Road NW, Edmonton, AB T5S 2S1

This posting is for a vacancy.

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More about this job

Responsibilities

The field technical service representative is responsible for delivering, installing, and repairing technology products in customers' homes. They also assist customers with technology needs and ensure all equipment and vehicles are properly maintained.

Requirements

Candidates must be at least 18 years old with a valid driver's license and a clean driving abstract. The role requires the ability to lift up to 50 lbs and the successful completion of a criminal background check.

Skills

Customer service
Technical installation
Repair
Delivery
Professionalism
Problem solving
Communication
Equipment maintenance

Benefits

Employee discounts
Competitive compensation
Flexible schedules
Training programs

Visa sponsorship

Not detected in the job text

Keywords

Field Service
Technical Support
Installation
Repair
Customer Experience
Retail
Technology
Driver's License
Logistics
Customer Service

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