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Operations Associate - Home Delivery

  • Brampton, ON, Canada

Hourly pay rate: $18.00 - $18.68 · Full-time

This opening has closed.

The original listing is kept below for reference.

Job details

Pay
Hourly pay rate: $18.00 - $18.68
Job type
Full-time
Closing date
Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

Join our amazing Team! We are hiring immediately for a Seasonal Full-Time Home Delivery – Operations Associate!

As an Operations Associate, you will be part of a collaborative team that plays a key role in supporting the home delivery customer experience. You’ll work closely with stores, distribution centers, and delivery carriers to ensure orders are processed efficiently and customers receive exceptional service.

Availability Requirements

  • Monday to Friday, 8:00 AM to 4:30 PM EST
  • Due to business needs, schedules may change as required.

What You’ll Do As a Post Operations Associate

  • Support the end-to-end flow of home delivery orders within established service standards
  • Work directly with stores and home delivery carriers nationally to resolve pending orders and customer return transfers
  • Ensure products are returned to stores or distribution centers within targeted timelines
  • Monitor and manage order flow between customers, carriers, and stores to prevent delays
  • Provide timely and accurate updates to internal partners regarding delivery status
  • Assist in resolving pre- and post-delivery issues, including inventory discrepancies
  • Deliver excellent customer service by supporting stores and addressing inquiries efficiently
  • Maintain accurate records and update systems with strong attention to detail
  • Handle sensitive customer information while strictly adhering to privacy and security standards

What We’re Looking For

  • Minimum 2 years of administrative experience in a fast-paced environment
  • Minimum 1 year of customer service experience
  • Strong attention to detail with high accuracy in data entry
  • Intermediate to advanced skills in MS Excel, Word, and other Windows applications
  • Excellent communication skills with the ability to collaborate across teams
  • Ability to manage multiple priorities and adapt to changing business needs
  • A positive attitude and a strong commitment to teamwork

Why you’ll love it here

  • Employee discounts on awesome tech and appliances
  • Competitive compensation and benefits
  • An inclusive, fun, and supportive team you’ll quickly call family
  • Training programs to build new and transferable skills
  • Opportunities for career growth within the organization
  • A workplace that prioritizes safety, well-being, and belonging

Join our amazing team!

We are looking for people just like you.

About Best Buy Canada

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is built on inclusivity and belonging, giving employees a place where they can bring their whole selves to work.

Our distribution center is designed to receive, store, and distribute products to our customers. You’ll experience a fast‑paced environment with forklifts, lots of steps, steel‑toed shoes, bright safety vests, and plenty of laughs. Your efforts will directly contribute to creating amazing customer moments across Canada.

Base pay range

Hourly pay rate: $18.00 - $18.68

Pay may vary by province. Pay listed is for the location advertised.

9200 Airport Road, Brampton, ON L6S 6G6

This posting is for a vacancy.

PandoLogic. , Location: Brampton, ON - L6V 3G4,

More about this job

Responsibilities

Manage the end-to-end flow of home delivery orders, coordinating with stores, distribution centers, customers, and carriers to resolve pending orders, returns, and delivery issues. Track order status, ensure timely product returns, provide accurate updates, maintain records, and protect sensitive customer information.

Requirements

Requires at least two years of administrative experience and one year of customer service experience, along with strong attention to detail and accurate data entry. Candidates should have intermediate to advanced Microsoft Office and Windows application skills, strong communication and collaboration abilities, and the capacity to manage multiple priorities in a changing environment.

Skills

  • Administrative Experience
  • Customer Service
  • Attention To Detail
  • Data Entry
  • Microsoft Excel
  • Microsoft Word
  • Windows Applications
  • Communication
  • Team Collaboration
  • Multitasking
  • Adaptability
  • Order Management
  • Problem Resolution
  • Recordkeeping
  • Customer Data Privacy

Benefits

  • Employee Discounts
  • Competitive Compensation
  • Benefits
  • Training Programs
  • Career Growth Opportunities
  • Workplace Safety
  • Well-Being Support
  • Inclusive Workplace

Visa sponsorship

Not detected in the job text

Categories

  • Logistics
  • Administrative
  • Customer Service & Support
  • Retail
  • Management & Leadership

Keywords

  • Home Delivery
  • Order Processing
  • Order Flow
  • Delivery Carriers
  • Stores
  • Distribution Centers
  • Customer Returns
  • Inventory Discrepancies
  • Delivery Status
  • Customer Service
  • Administrative Experience
  • Data Entry
  • Microsoft Excel
  • Microsoft Word
  • Windows Applications
  • Recordkeeping
  • Customer Information
  • Privacy Standards
  • Security Standards
  • Service Standards
  • Retail
  • Logistics
  • Team Collaboration
  • Brampton, Ontario

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