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Store Technical Service Representative (Full Time)

  • Victoria, BC, Canada

Hourly pay rate: $18.25 - $21.45 · Full-time

This opening has closed.

The original listing is kept below for reference.

Job details

Pay
Hourly pay rate: $18.25 - $21.45
Job type
Full-time
Closing date
Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

You’ll love it here! We are hiring immediately for a store technical service representative, which we call an in-store service agent. In this role, you will provide technical support to customers by understanding their needs and creating solutions.

Join us and grow your career with our retail team as a store technical service representative. 

What you’ll do as a store technical service representative:

  • Create an amazing customer experience

  • Assist customers with computer setup, diagnostics, and repairs

  • Share your passion for tech and your product knowledge

What we’re looking for:

  • Enthusiasm to support and assist our customers 

  • 6+ months’ experience in a similar role

  • Flexibility to adapt to dynamic situations in a fast-paced environment

  • A commitment to maintaining a safe and fun working environment

  • Excellent communication skills

Why you’ll love it here:

  • Employee discounts on awesome tech 

  • Competitive compensation and benefits

  • Flexible schedules as per business needs

  • Supportive leaders who care about you and your wellbeing

  • An inclusive, fun, and supportive team who you will quickly call friends

  • Training programs to build new and transferable skills and achieve certifications

Join our amazing team!

We are looking for people just like you.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.

Grow your career in development roles (senior in-store service agent, team lead).

Base pay range

Hourly pay rate: $18.25 - $21.45

Pay may vary by province. Pay listed is for the location advertised.

3450 Uptown Boulevard, Suite 200, Victoria, BC V8Z 0B9

This posting is for a vacancy.

More about this job

Responsibilities

Provide technical support to customers by diagnosing and repairing computer issues. Create an amazing customer experience while sharing product knowledge and passion for technology.

Requirements

Requires at least 6 months of experience in a similar role. Candidates must possess excellent communication skills and the ability to work in a fast-paced environment.

Skills

  • Technical support
  • Customer experience
  • Computer diagnostics
  • Computer repair
  • Product knowledge
  • Communication skills
  • Problem solving
  • Retail operations

Benefits

  • Employee discounts
  • Competitive compensation
  • Flexible schedules
  • Training programs
  • Career development opportunities

Visa sponsorship

Not detected in the job text

Categories

  • Retail
  • Customer Service & Support
  • Technology

Keywords

  • Technical Support
  • Retail
  • Customer Service
  • Computer Diagnostics
  • Computer Repair
  • Tech Support
  • In-store Service
  • Best Buy
  • Hardware
  • Troubleshooting

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