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Store Technical Services Supervisor

  • Saskatoon, SK, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

You’ll love it here! We are hiring immediately for a store technical service supervisor, which we call an in-store services team lead. In this role, you will lead, develop, and support the in-store services team and work together to create an amazing customer experience. 

Join us and grow your career with our retail team as a store technical service supervisor. 

What you’ll do:

  • Teach and inspire your team to create an amazing customer experience when assisting with electronic products diagnosis, testing and repair

  • Provide information and expert advice to customers on Best Buy products and services

  • Perform repairs, upgrades, and related services

  • Cultivate an inclusive team and learning culture

  • Oversee store KPI’s (revenue, merchandising standards, inventory health, health & safety) while maintaining a healthy profit and loss

What we’re looking for:

  • 2+ years’ experience leading a retail team of at least 3 associates

  • 3+ years’ experience testing consumer electronics in a service centre environment

  • Enthusiasm to support and assist our customers

  • Flexibility to adapt to dynamic situations in a fast-paced environment

  • A commitment to maintaining a safe and fun working environment

Why you’ll love it here:

  • Employee discounts on awesome tech

  • Competitive compensation and benefits

  • Flexible schedules as per business needs

  • Supportive leaders who care about you and your wellbeing

  • An inclusive, fun, and supportive team who you will quickly call friends

  • Training programs to build new and transferable skills and achieve certifications

Join our amazing team!

We are looking for people just like you.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.

Grow your career in development roles (assistant store leader).

3310 8th Street East, Unit 20A, Saskatoon, SK S7H 5M3

This posting is for a vacancy.

More about this job

Responsibilities

Lead and develop the in-store services team to provide expert electronic product diagnosis, testing, and repair services. Oversee store KPIs including revenue, inventory health, and safety standards while fostering an inclusive team culture.

Requirements

Requires at least 2 years of experience leading a retail team of 3 or more associates. Also requires 3 or more years of experience testing consumer electronics in a service center environment.

Skills

  • Team leadership
  • Customer experience
  • Electronics diagnosis
  • Electronics repair
  • KPI management
  • Inventory management
  • Health and safety
  • Retail operations
  • Staff development
  • Conflict resolution
  • Technical support
  • Merchandising

Benefits

  • Employee discounts
  • Competitive compensation
  • Flexible schedules
  • Training programs

Visa sponsorship

Not detected in the job text

Categories

  • Retail
  • Management & Leadership
  • Customer Service & Support
  • Technology

Keywords

  • Retail
  • Electronics
  • Team Lead
  • Technical Services
  • KPIs
  • Inventory Health
  • Customer Experience
  • Repair
  • Diagnosis
  • Service Center
  • Merchandising
  • Health and Safety
  • Staff Development
  • Best Buy

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