Store Technical Services Supervisor
- Saskatoon, SK, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
You’ll love it here! We are hiring immediately for a store technical service supervisor, which we call an in-store services team lead. In this role, you will lead, develop, and support the in-store services team and work together to create an amazing customer experience.
Join us and grow your career with our retail team as a store technical service supervisor.
What you’ll do:
Teach and inspire your team to create an amazing customer experience when assisting with electronic products diagnosis, testing and repair
Provide information and expert advice to customers on Best Buy products and services
Perform repairs, upgrades, and related services
Cultivate an inclusive team and learning culture
Oversee store KPI’s (revenue, merchandising standards, inventory health, health & safety) while maintaining a healthy profit and loss
What we’re looking for:
2+ years’ experience leading a retail team of at least 3 associates
3+ years’ experience testing consumer electronics in a service centre environment
Enthusiasm to support and assist our customers
Flexibility to adapt to dynamic situations in a fast-paced environment
A commitment to maintaining a safe and fun working environment
Why you’ll love it here:
Employee discounts on awesome tech
Competitive compensation and benefits
Flexible schedules as per business needs
Supportive leaders who care about you and your wellbeing
An inclusive, fun, and supportive team who you will quickly call friends
Training programs to build new and transferable skills and achieve certifications
Join our amazing team!
We are looking for people just like you.
About Best Buy
As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.
Grow your career in development roles (assistant store leader).
3310 8th Street East, Unit 20A, Saskatoon, SK S7H 5M3This posting is for a vacancy.
More about this job
Responsibilities
Lead and develop the in-store services team to provide expert electronic product diagnosis, testing, and repair services. Oversee store KPIs including revenue, inventory health, and safety standards while fostering an inclusive team culture.
Requirements
Requires at least 2 years of experience leading a retail team of 3 or more associates. Also requires 3 or more years of experience testing consumer electronics in a service center environment.
Skills
- Team leadership
- Customer experience
- Electronics diagnosis
- Electronics repair
- KPI management
- Inventory management
- Health and safety
- Retail operations
- Staff development
- Conflict resolution
- Technical support
- Merchandising
Benefits
- Employee discounts
- Competitive compensation
- Flexible schedules
- Training programs
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Management & Leadership
- Customer Service & Support
- Technology
Keywords
- Retail
- Electronics
- Team Lead
- Technical Services
- KPIs
- Inventory Health
- Customer Experience
- Repair
- Diagnosis
- Service Center
- Merchandising
- Health and Safety
- Staff Development
- Best Buy