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Added 5 mins ago
TI
Project Control Officer
TekStaff IT Solutions
Toronto, ON
- Contract
…actions, and escalate items requiring attention to the Project Manager or…
Added 5 mins ago
WN
Personal Lines Account Manager
Whitley Newman Insurance & Financial Services
Campbellford, ON
- $48,000 to $60,000 CAD / year
- Full-time
Client development / relationship management experience
Added 5 mins ago
MM
Senior Manager, Supply Chain Operations
Mohawk Medbuy Corporation
London, ON
- Full-time
We are currently recruiting for a Senior Manager, Supply Chain Operations to support our In-Hospital Logistics team.
Added 5 mins ago
K
Bilingual Project Manager - CTO
Konecranes
Burlington, ON
- $96,000 to $109,000 CAD / year
- Full-time
As a Konecranes Project Manager, you will own assigned projects from order handoff through completion, coordinating internal and external stakeholders while managing customer expectations.…
Added 5 mins ago
MT
Office Manager & Executive Assistant
MineSense Technologies Ltd.
Vancouver, BC
- $80,000 to $100,000 CAD / year
- Full-time
We are looking to add an experienced Office Manager and Executive Assistant to our G&A team in Vancouver, British Columbia. Reporting to the CEO, this role is responsible for ensuring the…
Added 5 mins ago
Sales - Business Development Manager
The Erb Group
Mississauga, ON
The Business Development Manager is responsible for searching for freight opportunities and providing ongoing support for existing assigned customers. The role also requires the supervision…
Added 5 mins ago
Logistics - Senior Manager, Supply Chain Operations
Mohawk Medbuy Corporation (MMC)
London, ON
We are currently recruiting for a Senior Manager, Supply Chain Operations to support our In-Hospital Logistics team.
Added 5 mins ago
IT
Sr. Apparel Designer
InTandem Talent
Richmond Hill, ON
- Full-time
The Sr. Designer is primarily responsible for the design and development of a growing apparel brand's collections across multiple performance, lifestyle, and premium categories. This role…
Added 5 mins ago
CD
Indigenous Outreach Specialist
CMHA Durham
Oshawa, ON
- Full-time
Report client safety incidents and suggested improvements to manager or delegate.
Added 5 mins ago
M
Project Manager, Permit, Licenses & Approvals
Metrolinx
Toronto, ON
- Full-time
…collaborative, and much of our work benefits from in‑person co‑creation, relationship‑building, and hands‑on partnership with leaders across the…
Added 5 mins ago
HA
Engineer
H.H. Angus & Associates Ltd.
Ottawa, ON
- Full-time
In this role, you’ll work closely with a Senior Manager and experienced team members who bring deep industry knowledge and mentorship. You’ll apply your mechanical engineering expertise and…
Added 5 mins ago
LC
Grocery Department Manager Full Time Night
Loblaw Companies Limited
Lloydminster, AB
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 5 mins ago
BIM Technician
Mott MacDonald
Calgary, AB
At Mott MacDonald, we are driven by purpose and powered by brilliant people. As a trusted engineering, management, and development consultancy, we work with clients to solve complex…
Added 5 mins ago
A
eDiscovery Client Services Manager
Array
Canada HQ
- Full-time
The eDiscovery Client Services Manager (ECSM) is a hands-on, client-facing role responsible for managing matters throughout the full Electronic Discovery Reference Model (EDRM) lifecycle.…
Added 20 mins ago
Business Systems Analyst (Computer Services Officer 3)
The Government of Nova Scotia
Halifax, NS
Reporting to the Manager of Digital Collaboration, the Business Systems Analyst/Coordinator coordinates the cross-platform capabilities and activities within Modern Collaboration…
Added 20 mins ago
TH
Plumbing and Electrical Department Supervisor Full-Time - 7062 Clareview
The Home Depot
Canada
- Full-time
…their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the…
Added 20 mins ago
S
Senior Architectural Technologist / Job Captain
Stantec
Calgary, AB
- Full-time
Your role is to work with some general guidance and direction from the Project Manager. You will be developing floor plans, reflected ceiling plans, elevations, sections, 3D renderings and…
Added 20 mins ago
C
Communications Officer (English Services) (Telework/Hybrid)
CBC/Radio-Canada
Montreal, QC
- Full-time
The successful candidate will report to the Senior Manager of Communications, Marketing and Brand for the Atlantic region and Quebec, based in Halifax, Nova Scotia. They will work with a…
Added 20 mins ago
C
Communications Officer (English Services) (Telework/Hybrid)
CBC/Radio-Canada
Halifax, NS
- Full-time
This position reports to the Manager of Communications, Marketing and Brand in Halifax, representing Quebec and the Atlantic region, and requires someone with a passion for storytelling and…
Added 20 mins ago
T
Personal Banker Trainee
TD
Brampton, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 20 mins ago
T
Personal Banking Associate (Part Time ,18.75h)- Chabanel, Montreal
TD
Montreal, QC
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 20 mins ago
T
Personal Banking Associate Trainee
TD
Brampton, ON
- Full-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 20 mins ago
T
Personal Banking Associate - Dorval (18.75 hours)
TD
Montreal, QC
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 20 mins ago
T
Personal Banking Associate Trainee - Dollard-des-Ormeaux (Full time)
TD
Dollard-Des Ormeaux, QC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 20 mins ago
M
Trading Agreement Negotiator - Vice President – Global Markets
MUFG
Toronto, ON
- Full-time
Contribute to the development and maintenance of negotiation playbooks, policies, procedures, and standard templates.

Betty

VIP Account Manager | Betty CA

Calgary, AB, Canada

$85,000 to $100,000 CAD / year

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Job details

Pay: $85,000 to $100,000 CAD / year
Experience: 1-2 years experience managing a portfolio of accounts.
Posting language: English
Posted: Oct 5, 2026

Original job description

About Us:

Betty is an innovative entertainment company pioneering at the intersection of real-money online casinos and casual mobile gaming.

Betty Canada is a scale up company accredited by the Alcohol and Gaming Commission of Ontario (AGCO) as a B2C operator in February 2023, we've set a new standard in the industry.

Our mission is to redefine the online casino experience by offering a uniquely transparent environment where players can relax, unwind, and enjoy themselves safely. We are committed to accessibility, fairness, and inclusivity, fostering a community of like-minded individuals who value ethical gaming practices and prioritize our players' safety and enjoyment above everything else.

Our Values:

We are honest - we value honesty in all aspects.
Bring the Olives - we offer premium customer experience.
Think Big - we believe in always striving for more.

About the role:

The VIP Manager plays a pivotal role in cultivating enduring relationships with our esteemed high-value clients. Our objective is to ensure the utmost satisfaction among VIPs, proactively tackle their concerns, and guide them into maximizing the benefits of our platform for their enjoyment. The VIP host is a one stop shop for all problems the portfolio customers are facing. This role requires a strong capacity for empathy, exceptional communication abilities, and an intricate grasp of VIP preferences, desires & anticipations.

What you will do:

Daily monitoring and analysis of the VIP database to optimize players’ experience throughout their engagement lifecycle.
Proactive reactivation of players through various channels like emails, calls, SMS, and chat.
Identification and capitalization on opportunities to upsell potential VIP players by tracking their behavior and tailoring targeted offers.
Collaboration with other departments for enhanced player management efficiency.
Development and supervision of marketing and player management strategies specifically tailored for VIPs.
Early detection of potential VIPs.
Act as the primary point of contact for VIP users, addressing their needs efficiently.
Serve as a liaison between VIPs and our internal departments.
Close collaboration with various teams to ensure seamless player experience and precise segmentation of promotional & bonus offers

What we're looking for:

1-2 years experience managing a portfolio of accounts.
Experience within the online entertainment industry (online casino/social games/mobile games).
Exceptional communication skills across various channels (email, chat, phone) with a high level of confidence.
Embraces a business-focused and sales-oriented mindset.
Demonstrates the ability to achieve exceptional results and deliver outstanding services within tight timelines.
Adaptable to work flexible shifts, including evenings, weekends, and public holidays.

What we offer:

Discretionary bonus
Premium Health insurance
Career and skills development opportunities
Fun and collaborative team environment
Exclusive employee discounts and perks through Perkopolis

The salary range for this role is CAD 85,000 to CAD 100,000 per year, depending on experience, qualifications and location. Final compensation will be determined based on job related skills and business needs.

This is a new position within our team. This position is initially remote, with the possibility of becoming hybrid in the future.

Additional Information

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Betty Gaming CA Ltd. is an equal opportunity employer and will provide reasonable accommodation for qualified individuals with disabilities throughout the recruitment and selection process. Please advise our Talent Acquisition Specialist in advance should accommodation be required.

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More about this job

Responsibilities

The VIP Account Manager is responsible for cultivating relationships with high-value clients and proactively addressing their needs to ensure satisfaction. They will analyze player data, manage reactivation campaigns, and collaborate with internal teams to optimize the VIP experience.

Requirements

Candidates must have 1-2 years of experience managing account portfolios, preferably within the online entertainment or gaming industry. Exceptional communication skills and a sales-oriented mindset are required, along with the ability to work flexible shifts.

Skills

Account management
Customer experience
Communication
Sales
Data analysis
Relationship management
Upselling
Strategic planning
Segmentation
Empathy
Problem solving

Benefits

Discretionary bonus
Premium Health insurance
Career and skills development opportunities
Exclusive employee discounts and perks

Visa sponsorship

Not detected in the job text

Keywords

VIP Account Manager
Online Casino
Mobile Gaming
Account Management
Customer Experience
Data Analysis
Reactivation
Upselling
Marketing Strategy
Player Management
Segmentation
Sales
Communication
Portfolio Management
AGCO
Entertainment Industry

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