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Bilingual Technical Support Specialist

  • Jonquière, QC, Canada
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Job details

Posting language
English
Posted

Original job description

BEV123

Job Role: Site Support technician (Bilingual French)

Location : Saguenay, QC/Onsite

Position Type : Contract Role

Duration: 1 year contract + extensions

5 Days Onsite

Bilingual: French and English

On-call rotation one week.

Note: Looking candidates local to Saguenay, QC

Personal Vehicle required:

  • Millage reimbursed
  • Insurance (per vehicle)

Must Have:

  • Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes)
  • Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting
  • Demonstrated technical understanding of a broad range IT infrastructure environment
  • Azure Intune is a plus
  • Strong understanding of effective customer service
  • Relevant technical knowledge of Windows 11 and Client Office suite of products
  • Ability to troubleshoot and resolve desktop hardware faults
  • Build new laptop and have sufficient knowledge on the imaging process
  • Mobile support: iOS and Android
  • Basic printer support
  • French is mandatory

Note: AI-enabled tools may be used to sort applications based on job-related criteria. All AI generated results are vetted by our team and the decision of which candidates move forward is always made by a human.

About Bevertec:

For 35 plus years Bevertec has been at the forefront of providing top level technology professionals to our clients across the Greater Toronto Hamilton Area, Canada and beyond. Bevertec specializes in technology professionals but looks to fill all professional roles that help expand and grow our client’s business and advance our candidates careers.

Remaining at the forefront of providing staffing solutions has been no easy task for us, that why we depend on top caliber candidates like yourself and our team of business development managers to provide you with the opportunities to work with leaders within the IT realm to meet your aspirations. As proof of our continued success Bevertec places candidates with leaders in the public and private sector and continuous remains a vender of record with large organizations across the country.

Learn more at www.bevertec.com

How to Apply

Click the “Apply to Job” button and follow the instructions to submit your resume or contact : Shah Rukh Khan at Skhan@bevertec.com
More about this job

Responsibilities

The Site Support Technician at Bevertec will provide L1 and L2 support for servers, networks, desktops, laptops, mobile devices and printers onsite and remotely. They will also build and image new laptops and troubleshoot hardware faults.

Requirements

Candidates need mandatory French, strong customer service skills and broad IT infrastructure knowledge. Hands-on experience with Windows 11, Microsoft Office, iOS and Android support, and basic printer support is required, and Azure Intune is an asset.

Skills

  • Windows 11
  • Microsoft Office
  • Azure Intune
  • iOS
  • Android
  • Laptop imaging
  • Laptop build
  • Desktop hardware troubleshooting
  • Printer support
  • L1 troubleshooting
  • L2 troubleshooting
  • Operating system support
  • Server support
  • Network support
  • Customer service
  • Bilingual French English communication
  • IT infrastructure
  • Remote support
  • On-call support

Benefits

  • Vehicle insurance coverage

Categories

  • Technology
  • Customer Service & Support
  • Software

Keywords

  • Site support technician
  • Desktop support
  • IT support
  • Technical support
  • Windows 11
  • Microsoft Office
  • Azure Intune
  • Intune
  • iOS support
  • Android support
  • Mobile device support
  • Laptop imaging
  • Printer support
  • Hardware troubleshooting
  • Bilingual French English
  • Help desk
  • L1 support
  • L2 support
  • Contract IT
  • Saguenay

Tools

  • Windows 11
  • Azure Intune
  • iOS
  • Android

Languages

  • French
  • English

Own vehicle

Yes

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