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Bilingual Technical Support Specialist

  • Montréal, QC, Canada
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Job details

Posting language
English
Posted

Original job description

BEV123

Job Role: Site Support technician (Bilingual French)

Location : Montreal, Quebec/Onsite

Position Type : Contract Role

Duration: 1 year contract + extensions

5 Days Onsite

Bilingual: French and English

On-call rotation one week.

Note: Looking candidates local to Montreal Quebec

Must Have:

  • Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes)
  • Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting
  • Demonstrated technical understanding of a broad range IT infrastructure environment
  • Azure Intune is a plus
  • Strong understanding of effective customer service
  • Relevant technical knowledge of Windows 11 and Client Office suite of products
  • Ability to troubleshoot and resolve desktop hardware faults
  • Build new laptop and have sufficient knowledge on the imaging process
  • Mobile support: iOS and Android
  • Basic printer support

Note: AI-enabled tools may be used to sort applications based on job-related criteria. All AI generated results are vetted by our team and the decision of which candidates move forward is always made by a human.

About Bevertec:

For 35 plus years Bevertec has been at the forefront of providing top level technology professionals to our clients across the Greater Toronto Hamilton Area, Canada and beyond. Bevertec specializes in technology professionals but looks to fill all professional roles that help expand and grow our client’s business and advance our candidates careers.

Remaining at the forefront of providing staffing solutions has been no easy task for us, that why we depend on top caliber candidates like yourself and our team of business development managers to provide you with the opportunities to work with leaders within the IT realm to meet your aspirations. As proof of our continued success Bevertec places candidates with leaders in the public and private sector and continuous remains a vender of record with large organizations across the country.

Learn more at www.bevertec.com

How to Apply

Click the “Apply to Job” button and follow the instructions to submit your resume or contact : Shah Rukh Khan at Skhan@bevertec.com
More about this job

Responsibilities

The technician will provide ongoing technical support and maintenance of production and development systems, both remote and onsite. The work covers troubleshooting hardware and software, building and imaging new laptops, and supporting mobile devices and printers for customers.

Requirements

Candidates need hands-on desktop and laptop support experience, solid knowledge of Windows 11 and Microsoft Office, and skill with iOS and Android devices. Fluency in both French and English and strong customer service skills are required.

Skills

  • Windows 11
  • Microsoft Office
  • Azure Intune
  • iOS support
  • Android support
  • Laptop imaging
  • Desktop hardware troubleshooting
  • Printer support
  • L1 support
  • L2 support
  • Operating system support
  • Server support
  • Network support
  • IT infrastructure
  • Customer service
  • Troubleshooting
  • Remote support
  • Onsite support
  • French
  • English

Categories

  • Customer Service & Support
  • Technology
  • Consulting

Keywords

  • Windows 11
  • Microsoft Office
  • Azure Intune
  • Intune
  • iOS
  • Android
  • laptop imaging
  • desktop support
  • help desk
  • L1 support
  • L2 support
  • IT support
  • technical support
  • printer support
  • network support
  • server support
  • troubleshooting
  • customer service
  • bilingual French English
  • IT infrastructure

Tools

  • Windows 11
  • Azure Intune

Languages

  • French
  • English

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