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Bevertec

Cyara Developer / Senior Tester (Cyara Automation)

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Role: Cyara Developer / Senior Tester (Cyara Automation)

Location : Downtown, ON /Hybrid

Position Type : Contract Role

Contract Duration: 12 months

3 days Onsite in a week

Ideal Candidate Rate: CAD 65-70/Hr (Depending on the experience)

Candidate should be responsible for designing and building Cyara automation for IVR and contact flow validation, executing functional and regression testing, and supporting defect triage throughout the testing lifecycle.

Top Skills:

Cyara Automation
IVR Testing
Contact Flow Validation
Functional & Regression Testing
Defect Triage

Must Have:

Strong hands-on experience with Cyara.
Design and build automated test scenarios using Cyara.
Experience designing and building Cyara automation, rather than only executing existing automated tests.
Experience testing IVR and Contact Centre flows.
Strong experience with functional and regression testing.
Validate IVR and contact flow behaviour against defined requirements and expected outcomes.
Experience with defect identification, tracking, and triage.
Participate in defect triage and work with relevant teams to support issue resolution.
Ability to analyze testing results and troubleshoot failed test scenarios.
Strong communication and collaboration skills within technical delivery teams.

Note: AI-enabled tools may be used to sort applications based on job-related criteria. All AI generated results are vetted by our team and the decision of which candidates move forward is always made by a human.

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More about this job

Responsibilities

Design and build Cyara automation for IVR and contact flow validation, and execute functional and regression testing. Analyze test results, troubleshoot failed scenarios, and support defect identification, triage, and resolution throughout the testing lifecycle.

Requirements

Requires strong hands-on experience designing and building Cyara automated test scenarios, along with experience testing IVR and contact centre flows. Candidates should be able to validate behaviour against requirements, perform functional and regression testing, analyze failures, support defect triage, and collaborate effectively with technical delivery teams.

Skills

Cyara Automation
IVR Testing
Contact Flow Validation
Functional Testing
Regression Testing
Defect Triage
Automated Test Scenario Design
Test Execution
Requirements Validation
Test Result Analysis
Troubleshooting
Defect Tracking
Communication
Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Cyara
Cyara Automation
IVR
Contact Centre
Contact Flow Validation
Automated Testing
Test Scenario Design
Functional Testing
Regression Testing
Test Execution
Requirements Validation
Defect Identification
Defect Tracking
Defect Triage
Test Result Analysis
Troubleshooting
Testing Lifecycle
Technical Delivery Teams

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