Cyara Developer / Senior Tester (Cyara Automation)
- Toronto, ON, Canada
Contract
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Original job description
Job Role: Cyara Developer / Senior Tester (Cyara Automation)
Location : Downtown, ON /Hybrid
Position Type : Contract Role
Contract Duration: 12 months
3 days Onsite in a week
Ideal Candidate Rate: CAD 65-70/Hr (Depending on the experience)
Candidate should be responsible for designing and building Cyara automation for IVR and contact flow validation, executing functional and regression testing, and supporting defect triage throughout the testing lifecycle.
Top Skills:
- Cyara Automation
- IVR Testing
- Contact Flow Validation
- Functional & Regression Testing
- Defect Triage
Must Have:
- Strong hands-on experience with Cyara.
- Design and build automated test scenarios using Cyara.
- Experience designing and building Cyara automation, rather than only executing existing automated tests.
- Experience testing IVR and Contact Centre flows.
- Strong experience with functional and regression testing.
- Validate IVR and contact flow behaviour against defined requirements and expected outcomes.
- Experience with defect identification, tracking, and triage.
- Participate in defect triage and work with relevant teams to support issue resolution.
- Ability to analyze testing results and troubleshoot failed test scenarios.
- Strong communication and collaboration skills within technical delivery teams.
Note: AI-enabled tools may be used to sort applications based on job-related criteria. All AI generated results are vetted by our team and the decision of which candidates move forward is always made by a human.
More about this job
Responsibilities
Design and build Cyara automation for IVR and contact flow validation, and execute functional and regression testing. Analyze test results, troubleshoot failed scenarios, and support defect identification, triage, and resolution throughout the testing lifecycle.
Requirements
Requires strong hands-on experience designing and building Cyara automated test scenarios, along with experience testing IVR and contact centre flows. Candidates should be able to validate behaviour against requirements, perform functional and regression testing, analyze failures, support defect triage, and collaborate effectively with technical delivery teams.
Skills
- Cyara Automation
- IVR Testing
- Contact Flow Validation
- Functional Testing
- Regression Testing
- Defect Triage
- Automated Test Scenario Design
- Test Execution
- Requirements Validation
- Test Result Analysis
- Troubleshooting
- Defect Tracking
- Communication
- Collaboration
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Software
Keywords
- Cyara
- Cyara Automation
- IVR
- Contact Centre
- Contact Flow Validation
- Automated Testing
- Test Scenario Design
- Functional Testing
- Regression Testing
- Test Execution
- Requirements Validation
- Defect Identification
- Defect Tracking
- Defect Triage
- Test Result Analysis
- Troubleshooting
- Testing Lifecycle
- Technical Delivery Teams