Organizational Change Manager

Contract Role: Change Manager, Global Network Segmentation

Duration: 6-month contract

Program: Global Network Segmentation

Location: Toronto, ON

Role Summary

Seeking an experienced Organizational Change Management (OCM) and Communications Lead to support a large-scale, global Network Segmentation transformation. This 6-month contract role will focus on developing and delivering change management and communication strategies to help employees and stakeholders understand, prepare for, and adopt the changes.

The successful candidate will work closely with program leaders, cybersecurity, networking, infrastructure, and business teams to turn complex technical changes into clear and easy-to-understand communications.

Responsibilities include creating communication plans and materials, assessing business and stakeholder impacts, identifying stakeholder groups, supporting adoption activities, and ensuring teams are ready for the change.

Required Qualifications

• 7+ years of experience in Organizational Change Management, Communications, Transformation, or related disciplines.
• Demonstrated experience supporting large-scale technology, cybersecurity, infrastructure, or digital transformation initiatives.
• Experience supporting cybersecurity, network, infrastructure, Zero Trust, or security transformation programs.
• Experience with network segmentation or enterprise security initiatives.
• Experience conducting impact assessments, stakeholder analysis, persona development, readiness assessments, and adoption planning.
• Exceptional verbal and written communication skills.
• Strong executive communications and presentation development experience.
• Ability to translate complex technical initiatives into clear business language.
• Experience managing communications across global and cross-functional stakeholder groups.
• Strong facilitation, consulting, and stakeholder engagement skills.
• Ability to independently manage multiple deliverables in a dynamic environment.
• Experience in large enterprise or highly regulated environments.
• Familiarity with Microsoft 365 collaboration and communications platforms.

Key Responsibilities

Organizational Change Management

• Lead OCM planning and execution for a global network segmentation initiative.
• Conduct stakeholder impact assessments and change impact analyses.
• Create change adoption, engagement, and reinforcement strategies.
• Support business readiness planning and deployment activities.
• Establish change metrics and track adoption, engagement, and compliance.
• Facilitate stakeholder workshops, focus groups, and feedback sessions.
• Develop and execute integrated communication strategies aligned to program milestones and rollout activities.
• Create communication plans, messaging frameworks, communication schedules, and stakeholder engagement approaches.
• Develop high-quality communications materials
• Develop readiness, training, and adoption approaches for impacted stakeholder groups.
• Support onboarding and engagement activities for application owners, infrastructure teams, operations teams, support teams, and security teams.
• Work with technical SMEs to translate technical concepts into business-focused messaging.
• Partner with Program Management, Cybersecurity, Infrastructure, Networking, Operations, and Business teams.
• Prepare executive-level updates and governance materials.

Note: AI-enabled tools may be used to sort applications based on job-related criteria. All AI generated results are vetted by our team and the decision of which candidates move forward is always made by a human.