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Bevertec

Senior IVR Developer (Amazon Connect)

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 1, 2026
Experience: 5+ years of software development experience
Posting language: English
Posted: Oct 2, 2026

Original job description

Job Title: Senior IVR Developer (Amazon Connect)

Employment Type: Contract

Duration: 1 Year

Location: Toronto

Rate: Open

Hybrid- 3 days Onsite/ Week

Must haves:

5+ years of software development experience
3+ years of hands-on IVR development
Amazon Connect experience in enterprise environments
Experience delivering CCaaS / Contact Centre Transformation projects
AWS skills: Lambda, API Gateway, S3, DynamoDB, IAM, CloudWatch, EventBridge, SNS, SQS
Proficiency in Python, Node.js, Java, or JavaScript
Strong integration knowledge: REST, JSON, OAuth, JWT
Agile delivery experience

Nice to have:

Financial services or banking background
Amazon Lex, Conversational AI, or Agentic AI experience
AWS certifications

Note: AI-enabled tools may be used to sort applications based on job-related criteria. All AI generated results are vetted by our team and the decision of which candidates move forward is always made by a human.

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More about this job

Responsibilities

Develop IVR solutions using Amazon Connect and deliver contact center transformation projects in enterprise environments. Build and support integrations with AWS services and APIs as part of Agile delivery.

Requirements

Requires at least five years of software development experience and three years of hands-on IVR development, including enterprise Amazon Connect experience. Candidates should have AWS, programming, REST/JSON, OAuth/JWT, and Agile delivery skills; financial services experience, conversational AI, and AWS certifications are preferred.

Skills

IVR Development
Amazon Connect
AWS Lambda
API Gateway
Amazon S3
DynamoDB
AWS IAM
Amazon CloudWatch
Amazon EventBridge
Amazon SNS
Amazon SQS
Python
Node.js
Java
JavaScript
REST Integrations

Visa sponsorship

Not detected in the job text

Keywords

Senior IVR Developer
Amazon Connect
IVR Development
Contact Center Transformation
CCaaS
AWS
AWS Lambda
API Gateway
Amazon S3
DynamoDB
AWS IAM
Amazon CloudWatch
Amazon EventBridge
Amazon SNS
Amazon SQS
Python
Node.js
Java
JavaScript
REST
JSON
OAuth
JWT
Agile
Financial Services
Banking
Amazon Lex
Conversational AI
Agentic AI
AWS Certifications

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