Solutions Architect
- Burlington, ON, Canada
$100 to $115 CAD / hour · Contract
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Job details
- Pay
- $100 to $115 CAD / hour
- Job type
- Contract
- Apply by
- Experience
- 5+ years of experience in Solution Architecture or a similar architecture-focused role.
- Posting language
- English
- Posted
Original job description
Solutions Architect (Servicenow- Telecommunication/contact center/ call center)
Duration- 6 months (with possibility of renewal)
Hybrid - (1 or 2 days / week on-site)
Location - Burlington , ON
POSITION SUMMARY: We're looking for an experienced Solution Architect to join a dynamic technology team and play a key role in shaping enterprise solutions in a highly integrated environment. This position will partner with both business and technical stakeholders to define architectural roadmaps, design scalable solutions, and guide successful delivery from concept to implementation.
What We're Looking For
- 5+ years of experience in Solution Architecture or a similar architecture-focused role.
- Strong understanding of enterprise integration patterns and systems architecture.
- Hands-on experience with ServiceNow.
- Knowledge of Generative AI applications and emerging AI technologies.
- Experience with cloud-native architectures, preferably Google Cloud Platform (GCP).
- Expertise in APIs, event-driven architectures, and secure microservices design.
- Telecommunications or Internet Service Provider (ISP) industry experience is highly preferred.
- Previous software development experience is considered an asset.
- Experience with contact center or call center technologies is a plus.
Key Responsibilities
- Collaborate with business leaders and stakeholders to understand strategic objectives and translate them into technology solutions.
- Assess current-state processes, systems, and architecture landscapes.
- Design and document end-to-end solution architectures, target-state roadmaps, and technology recommendations.
- Evaluate solution options and provide architectural guidance aligned with business and technology goals.
- Work closely with delivery teams, developers, and integration partners to support implementation and ensure successful execution.
LANGUAGE REQUIREMENT
- English: Fluent (Mandatory)
- French: Working proficiency (Asset )
Note: AI-enabled tools may be used to sort applications based on job-related criteria. All AI generated results are vetted by our team and the decision of which candidates move forward is always made by a human.
More about this job
Responsibilities
Partner with business and technical stakeholders to assess current systems and processes, translate strategic objectives into technology solutions, and design end-to-end architectures and target-state roadmaps. Evaluate solution options and guide delivery teams, developers, and integration partners through implementation.
Requirements
Requires 5+ years in solution architecture or a similar role, strong enterprise integration and systems architecture knowledge, and hands-on ServiceNow experience. Knowledge of generative AI, cloud-native architectures (preferably GCP), APIs, event-driven architectures, and secure microservices is sought; telecommunications or ISP experience is highly preferred, while software development and contact center experience are assets.
Skills
- Solution Architecture
- Systems Architecture
- ServiceNow
- Generative AI
- Google Cloud Platform
- Cloud-Native Architecture
- APIs
- Event-Driven Architecture
- Secure Microservices
- Telecommunications
- Internet Service Provider
- Contact Center Technologies
- Architecture Roadmaps
- Stakeholder Collaboration
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Software
- Consulting
Keywords
- Solution Architecture
- ServiceNow
- Telecommunications
- Contact Center
- Call Center
- Enterprise Integration
- Systems Architecture
- Generative AI
- Emerging AI Technologies
- Google Cloud Platform
- Cloud-Native Architecture
- APIs
- Event-Driven Architecture
- Secure Microservices
- Internet Service Provider
- Architecture Roadmaps
- Target-State Architecture
- Technology Recommendations
- Stakeholder Collaboration
- Software Development
- Solution Evaluation
- Integration Partners