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Added 6 mins ago
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Proven ability to lead a team in a fast-paced, dynamic environment
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Senior Benefits Consultant - Westland Benefits
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Beyond Behavioural Intervention Inc

Team Lead

St. Stephen, NB, Canada

$26 to $28 CAD / hour · Full-time

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Job details

Pay: $26 to $28 CAD / hour
Job type: Full-time
Posting language: English
Posted: Oct 2, 2026

Original job description

Team Lead

Must be able to:

Work effectively and compassionately with youth who may present challenging behaviours
Demonstrate sound judgment, patience, and the ability to remain calm in high-stress situations
Provide a clear Criminal Record Check, including a Vulnerable Sector Check
Successfully pass a Social Development check as a condition of employment

We are seeking a service-focused and compassionate Team Lead to help us deliver on our mission to provide the highest quality therapy to children and their families by coordinating the day-to-day delivery of the best-personalized support systems necessary. Are you passionate about creating an environment for families and youth that helps them thrive? Do you want to make a meaningful difference and help children navigate trauma and support them in achieving their own unique path in achieving their best potential?

Who We Are

Beyond Behavioural Intervention is an organization that strives to provide exceptional care to the communities with whom we graciously partner. Our commitment is to ensure, an enriched and inclusive environment, for each child and individual, to promote exceptional growth through person-centered intervention. Together we will work diligently to overcome any obstacles, and to create a successful pathway to success.

What We Value

Our vision is to create a world where all children are recognized for their strengths, not weaknesses, and to support each child and family on their unique path in achieving their best potential. We provide a duty of care and compassion. We aim to provide a level of care that is not only Beyond a contemporary standard but innovates and emanates the approach in respects to the wellbeing and prosperity of Children, Youth, and Family.

What You Will Do

Reporting to your Managers of Operations, the role of the Team Lead is focused on coordinating the day-to-day delivery of services to support the children and youth in our care. In this role your responsibilities will include:

Provide ongoing support, coaching and supervision of team members.
Setting an optimal example for staff and as a representative of BBI by modelling the values and actions that enable exceptional support.
Engaging in the client culture and respecting the client culture when working for BBI.
Ensuring employees at the assigned location produce clear, accurate and adequate records.
Building healthy rapport with staff, clients and all contacts involved with the client needs.
Ensuring the clients needs are met (socially, emotionally, spiritually, and physically) through effectively directing and leading staff.
Addressing staff issues, effectively resolving conflicts, providing coaching and establishing solutions.
Effectively orientating new and in-coming staff, including ensuring accurate and thorough client information to brief support workers, attending court and providing affidavits if required.
Organizing client schedules, appointments, menu/meal planning, visitations, mentoring, school communication, preparing client proposals for big ticket items (e.g., summer vacations) and communication with social workers and other paraprofessionals as required.
Ensuring the client and their home is engaging in and respecting aspects of their culture.
Ensuring all tracking, team activities, documentation and reports are completed in a professional and timely manner, (e.g., shift logs, incident reports and maintenance checklists, weekly summary reports, house finances, staff mileage, monthly staff meetings)

Ensuring the cleanliness of the home is maintained, delegating tasks to employees.
Sharing and coordinating lead responsibilities, delegating activities to the house supervisor.
Participating in the on-call rotation as delegated by the Managers of Operation and responsibility for fulfilling shift coverage gaps,

The Experience, Expertise and Education We Value

Experience in the supervision and administration of staff in a social service environment
Experience in Nursing, Social Services, Home care, Educational Assistant positions, Early Childhood Education, Support Worker, Personal care aid, Human services support
Certification in First Aid/CPR
Mental Health First Aid
NVCI/Mandt
ASIST/ASK
Valid driver's license/Driver's Abstract/Criminal Record Check/Social Development Check/1-million liability required
Fluency in English is required (oral/written)
Ability to work with/around pets i.e., cats and dogs is required.
Schedule flexibility - days, evenings, overnight, weekends

Training and Professional Development:

At BBI, we are committed to providing employees with the training and tools they need to feel confident, prepared, and supported in their roles. Employees have access to a variety of employer provided training opportunities, including:

Mandt System Training
ASIST (Applied Suicide Intervention Skills Training)
Trauma Informed Care
Medication Management
Naloxone Administration & Opioid Response Training
And additional ongoing training and professional development opportunities

We invest in our people so they can continue to build their skills while making a meaningful difference in the lives of the individuals and families we support.

What We Offer:

You will receive a comprehensive compensation package that includes an industry competitive hourly rate, ten vacation days and more, including:

Flexible hours
Paid mileage
Paid sick days for FT and PT
Full benefits and pension/pension matching
Employee Assistance Program (EAP)
Training and career advancement
Casual Dress

Salary: From $26 - $28 per hour

If you are interested in joining a team committed to making a difference in the lives of youth and families, we want to hear from you. Are you interested in learning more about who we are and what we do? Visit our company website at https://beyondbehaviouralintervention.ca/

Apply About employer

More about this job

Responsibilities

The Team Lead is responsible for coordinating daily service delivery, supervising staff, and ensuring the social, emotional, and physical needs of clients are met. They also manage administrative tasks such as documentation, scheduling, and conflict resolution within the team.

Requirements

Candidates must have experience in staff supervision within a social service or related environment and possess relevant certifications like First Aid/CPR and Mental Health First Aid. A valid driver's license and the ability to pass criminal and vulnerable sector checks are mandatory.

Skills

Staff supervision
Conflict resolution
Coaching
Crisis management
Documentation
Client scheduling
Meal planning
Trauma-informed care
First aid
CPR
Mental health support
Team leadership
Communication
Reporting
Policy compliance

Benefits

Flexible hours
Paid mileage
Paid sick days
Full benefits
Pension matching
Employee Assistance Program
Training and career advancement
Casual dress

Visa sponsorship

Not detected in the job text

Keywords

Social Services
Team Lead
Staff Supervision
Trauma Informed Care
First Aid
CPR
Mental Health First Aid
Mandt
ASIST
Case Management
Conflict Resolution
Administration
Client Support
Reporting
Documentation
Person-centered intervention
Vulnerable Sector Check
Criminal Record Check
Naloxone Administration
Medication Management

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