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Added 5 mins ago
Purchasing Assistant
Quik's Farm Ltd
Chilliwack, BC
Full-time
…procurement department. You will be assisting our Lead Purchasing Coordinator to ensure all necessary purchasing data is up to date, purchase orders are created, and inventory is managed…
Added 6 mins ago
Clerk 3 - PHCC - Health Links
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Clinical Quality Initiatives Coordinator, and while demonstrating a commitment to the mission, values and goals of Misericordia Health Centre and the…
Added 35 mins ago
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Under the supervision of Dr. Lucy Gilbert, the clinical research coordinator is responsible to conduct clinic interventions following protocols, procedures and internal SOPs.
Added 35 mins ago
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Contract
…Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful conduct of clinical research studies. The incumbent will…
Added 35 mins ago
Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Under the supervision of the Manager of Oncology Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful…
Added 35 mins ago
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
We are seeking a Clinical Research Coordinator (CRC) to contribute to an exciting study based at the Research Institute of the McGill University Health Centre.
Added 35 mins ago
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…specifically ulcerative colitis and Crohn’s disease. Document and data management is a really essential part of this position. The incumbent will work closely with research team, IBD…
Added 35 mins ago
Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Contract
…ethics submission and study registration through recruitment, data collection and analysis support, to publication and knowledge translation. The incumbent is expected to work with a high…
Added 35 mins ago
Medical Documents Coordinator
IME RESOURCES LLC
Vaughan, ON
Full-time
The Medical Documents Coordinator is responsible for processing, sorting and distributing medical briefs for Independent Medical Evaluations (IME), both electronically and in hard copy. The…
Added 35 mins ago
Registered Nurse, Medicine, Royal Columbian Hospital
Fraser Health
New Westminster, BC
Part-time
Assesses patients and collects information from a variety of sources using skills of observation, communication, data review and physical assessment. Makes a nursing diagnosis of the…
Added 1 hour ago
Service Coordinator - ACT - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Team Leader, the Service Coordinator - ACT is responsible for providing case management services and supports to participants involved with the Flexible…
Added 1 hour ago
Assignment Coordinator - Casual
Extendicare
Toronto, ON
Part-time
As an Assignment Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to…
Added 1 hour ago
Coordinator, Patient Care (RN) - Acute & Ambulatory Care
Vancouver Coastal Health
Sechelt, BC
$49.2 to $63.47 CAD / hour
Part-time
Come work as a Coordinator, Patient Care (Acute & Ambulatory Care) with Vancouver Coastal Health (VCH)! Relocation Reimbursment and Temporary Staff Housing may also be available. Apply…
Added 1 hour ago
Coordinator, Patient Care (RN) - Acute & Ambulatory Care
Vancouver Coastal Health
Sechelt, BC
$49.2 to $63.47 CAD / hour
Temporary
Come work as a Coordinator, Patient Care (Acute & Ambulatory Care) with Vancouver Coastal Health (VCH)! Staff Housing may also be available. Apply today to speak to a Talent Acquisition…
Added 1 hour ago
Operations Coordinator - Remote Camp
Dexterra
Edmonton, AB
Up to $25.75 CAD / hour
Full-time
The operations Coordinator is the on-site executor of systems, processes and plans. This role ensures daily operations run smoothly by managing schedules, rooming, inventory, reporting, and…
Added 2 hours ago
Program Manager, Full-Time
Taproot Community Support Services
Maple Ridge, BC
Full-time
participates in agency decision making and is the primary liaison with the contracting body. This position is responsible for overseeing staff members as well as a Program Coordinator.
Added 2 hours ago
Inbound / Outbound Freight Coordinator
Armour Transportation Systems
Dartmouth, NS
Full-time
Role: Inbound / Outbound Freight Coordinator| White Glove Division
Added 3 hours ago
Research Coordinator I, Knowledge Translation Wellness Hub
St. Michael's Hospital
Toronto, ON
Temporary
The KTP (TIES/WH) is currently looking for a Research Coordinator I. Research Coordinators work in a variety of departments and units set in clinics, offices, and at research sites (e.g.…
Added 3 hours ago
Gift Processing Coordinator SJHC Foundation Operations
St. Joseph's Health Centre, Toronto
Toronto, ON
Temporary
The Gift Processing Coordinator provides administrative and clerical support, with a particular emphasis on data integrity. The Gift Processing Coordinator ensures accurate records, timely…
Added 3 hours ago
Physiotherapist w/ Research Experience (Virtual Clinical Study)
Sidekick
Remote, Canada
Contract · Remote
…assessments and oversee their work with participants. A study coordinator and clinical trial consultant handle regulatory paperwork and data systems. You will be an author on the resulting…
Added 3 hours ago
Food Coordinator - 6.0 hpd - MGEU
Sisler High School
Winnipeg, MB
Full-time
Under the direction of the Principal and/or designate and the divisional Nutrition Program Coordinator, the food coordinator is responsible for implementing the school's nutrition…
Added 4 hours ago
Principal Cinematic Animator
Hasbro
Montreal, QC
High-level experience cleaning and polishing performance capture data.
Added 4 hours ago
Senior Global Hip Health Coordinator
The University of British Columbia
Vancouver, BC
$6,143.67 to $8,830.25 CAD / month
Full-time
The Senior Global Hip Health Coordinator is responsible for overseeing a broad range of activities to support the smooth operation and success of research lab initiatives. The Senior Global…
Added 4 hours ago
Sessional Lecturer: IMI2995H - Special Topics in Urban Innovation - Urban Analytics: Data, Methods,
University of Toronto - Woodsworth College
Toronto, ON · Greater Toronto Area, Canada
Full-time
Sessional Lecturer: IMI2995H – Special Topics in Urban Innovation - Urban Analytics: Data, Methods, Mapping, and Visualization
Added 4 hours ago
Research Project Coordinator Analyst - Cancer Care - Department of Research
Nova Scotia Health Authority
Halifax, NS
Full-time
Reporting to the Principal Investigator, the Project Coordinator will support the coordination and delivery of projects conducted within an embedded research program situated within the…

Beyond Bilingual Inc.

Bilingual Claims Coordinator

Calgary, AB, Canada

Pay: Salary: Up to $56,000
Job type: Full-time
Apply by: Oct 25, 2026
Posting language: English
Posted: Sep 25, 2026

Apply About employer

Applications open in a new tab.

Original job description

Position: Bilingual Customer Solutions Coordinator

Employment: Full-Time, Permanent

Salary: Up to $56,000

Schedule: Friday to Tuesday

Friday, Monday & Tuesday: In Office
Saturday & Sunday: Work from Home
Hours: 8:00 a.m. – 4:30 p.m.
(30-minute lunch & two 15-min breaks)

Position Overview:

As a Customer Solutions Coordinator, you’ll be the driving force behind moving claims forward. You’ll manage the process end-to-end with speed, accuracy, and empathy, ensuring no detail slips through while clients and partners receive timely solutions.

This role demands a solution-oriented mindset, strong organisational skills, and the ability to juggle multiple priorities. You’ll thrive in a fast-paced environment, taking ownership of progress and collaborating with stakeholders to deliver outcomes quickly and effectively.

Job Responsibilities

Own the intake and progression of new claims, gathering requirements, entering data into our CRM, and ensuring smooth end-to-end handling.
Proactively resolve client inquiries on our claims line, delivering solutions that balance efficiency and exceptional service.
Maintain accurate claim records and documents, driving accuracy in every step of the process.
Guide policyholders through the temporary housing journey with empathy and clarity, ensuring they feel supported at each stage.
Match clients to suitable housing solutions, balancing urgency, requirements, and available inventory.
Prepare leases, contracts, authorizations, and paperwork while ensuring deadlines are met.
Manage competing priorities by organising workload, addressing urgent tasks, and keeping claims moving forward without delay.
Act as the central liaison between policyholders, adjusters, and property managers, pushing progress and resolving obstacles quickly.
Monitor billing accuracy, produce statements, and follow up on outstanding payments with persistence.
Adapt to changing requirements and shifting repair schedules while ensuring momentum is maintained.
Support the broader team by jumping in wherever needed to ensure success.

Education & Experience Required

Post-secondary education or experience in business, hospitality, real estate, or a related field is an asset, although not required.
Strong skills in organisation, multitasking, and problem-solving, able to keep work moving forward under pressure.
Proven ability to deliver outstanding client service, balancing empathy with efficiency.
Fluent in English and French with excellent verbal and written communication skills, with confidence handling multiple stakeholders.
Proficiency with MS Office and the ability to quickly learn new systems.

Core Competencies

Solution-driven mindset – able to anticipate challenges, troubleshoot quickly, and keep claims moving forward.
Organisational strength – skilled at managing competing priorities, high volumes, and shifting deadlines without losing accuracy.
Client empathy with action – balancing compassion for policyholders in distress with the ability to guide them through solutions.
Strong communicator – clear, confident, and persuasive with clients, adjusters, property managers, and internal teams.
Resilient under pressure – able to stay composed, make sound decisions, and push progress in time-sensitive situations.
Collaborative problem solver – works seamlessly across departments and with external partners to deliver results.

Adaptable and proactive – thrives in a fast-growing, changing environment where priorities shift quickly

Apply About employer

More about this job

Responsibilities

Manage claims from intake through resolution, including gathering information, maintaining accurate records, responding to client inquiries, and coordinating temporary housing. Liaise with policyholders, adjusters, and property managers; prepare required paperwork, monitor billing, and keep claims progressing despite changing priorities.

Requirements

Fluency in English and French, strong organizational and problem-solving abilities, and excellent client-service and communication skills are required. Post-secondary education or experience in business, hospitality, real estate, or a related field is an asset but not required; proficiency with Microsoft Office and the ability to learn new systems are also expected.

Skills

Claims Coordination
Customer Service
Claims Intake and Processing
Client Communication
Organization
Multitasking
Problem-Solving
Stakeholder Coordination
Recordkeeping
Temporary Housing Coordination
Billing Accuracy
Payment Follow-Up
Microsoft Office
English Communication
French Communication

Visa sponsorship

Not detected in the job text

Keywords

Claims
Insurance
Customer Service
Claims Intake
Claims Processing
CRM
Policyholders
Adjusters
Property Managers
Temporary Housing
Leases
Contracts
Authorizations
Billing
Statements
Payment Follow-Up
Microsoft Office
English
French
Stakeholder Coordination
Recordkeeping
Client Inquiries
Problem-Solving
Multitasking

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