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Added 19 mins ago
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Electrical, Instrumentation & Controls Engineer
TransAlta
Hanna, AB
- Full-time
TransAlta is seeking a talented and experienced Electrical, Instrumentation and Controls Engineer to join our engineering team.
Added 19 mins ago
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Senior Engineer – Airworthiness & Certification
Horizon Aircraft
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…building a hybrid-electric eVTOL aircraft, and we are taking our design from demonstrator to certified aircraft. Few engineers get to say they helped bring a new kind of aircraft into the…
Added 19 mins ago
HA
Capability Development Analyst (Engineer)
Horizon Aircraft
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…building a hybrid-electric eVTOL aircraft, and we are taking our design from demonstrator to certified aircraft. Few engineers get to say they helped bring a new kind of aircraft into the…
Added 19 mins ago
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Databricks Data Engineer
Apex Systems
Toronto, ON
- $50 to $55 USD / hour
- Full-time
Apex Systems is seeking a Databricks Data Engineer in Toronto, ON to support a large-scale data migration and centralization initiative into an enterprise Databricks data hub. This Engineer…
Added 19 mins ago
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Global Methods Engineer - Machining
Safran
Mirabel, QC
- Full-time
Design, maintain, and optimize dematerialized manufacturing ranges, inspection drawings, and associated monitoring plans for existing and new products.
Added 19 mins ago
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Property Project Management Engineer
Imperial Oil
AB · Greater Edmonton Metropolitan Area
- Full-time
The Property Project Management Engineer - Advanced is responsible for providing project management leadership for assigned medium-sized property projects (building renovations,…
Added 19 mins ago
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Software Engineer Co-op
Xradar
Burnaby, BC
- Full-time
As Xradar's Software Engineer Co-op, you will be part of the R&D team and help build software for our NDT devices. Our applications bring hardware and software together, turning complex…
Added 49 mins ago
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Data Engineer Intern/Co-op (Winter 2027)
TD
Toronto, ON
- Full-time
…(Data-as-a-service or DaaS). Job responsibilities for a Data Engineer Intern/Co-op may vary by area. They may include, but are not limited to the…
Added 49 mins ago
Mechanical Project Engineer
Domtar Products
Port Mellon, BC
The Howe Sound Mill, located on the Sunshine Coast of British Columbia is seeking talent to fill the position of Mechanical Project Engineer.
Added 1 hour ago
LC
Sr Process Specialist/Engineer
LNG Canada
Calgary, AB
- Full-time
Added 1 hour ago
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Software Developer
Raise
Calgary, AB
- Full-time
…building, optimizing, and securing our API ecosystem. You will design, code, test, and integrate critical digital solutions that enable seamless API product adoption, enhance system…
Added 1 hour ago
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Mine Planning Engineer
Suncor Energy
Fort McMurray, AB · Fort Hills
- Full-time
Join our team as a Mine Engineer and play a key role in shaping short-range mine plans that drive safe, efficient, and compliant operations, from design and scheduling to tailings planning…
Added 1 hour ago
Bridge Engineer
Government of Alberta
Red Deer, AB
The Bridge Engineer coordinates the design, construction, rehabilitation, and replacement of bridge and bridge-sized culvert projects, ensuring compliance with applicable codes, standards,…
Added 1 hour ago
FC
Project Manager II
Fluor Corporation
Vancouver, BC
- Full-time
Requires five (5) years of experience as Project Engineer or Specialist, or a project role of significant capacity such as Project Controls Lead, Contracts Lead, etc. and three (3) years…
Added 2 hours ago
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Full Stack Engineer, Agentic AI
Lazer
Remote, Canada
- Contract
- Remote
4–6 years of experience as a Full Stack Engineer working with TypeScript, React, Node.js, Python or Go.
Added 2 hours ago
Mechatronics Engineer – Robotics & Grasping
Apera AI Inc
Vancouver, BC
We're looking for an Intermediate Mechatronics Engineer to join our Robotics & Grasping team, the team that turns Apera's vision into products that pick and place on the factory floor and…
Added 2 hours ago
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Senior Architectural Contract Construction Administrator
DIALOG
Prince George, BC
- Full-time
Here at DIALOG, we are passionate about design and believe it can and should meaningfully improve the wellbeing of our communities and the environment we all share.
Added 2 hours ago
UO
Design Engineer
University of Alberta
Edmonton, AB
- Full-time
Reporting to the Technical Services Supervisor, the Design Engineer is responsible for working with Researchers and students to assist in developing designs and drawing packages for…
Added 2 hours ago
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Entry Level Technology Development Program - Summer Analyst - Canada - NAELFY27
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC · Regina, SK
- Full-time
…for individuals developing foundational skills in AI system design, LLM‑based architectures, and responsible AI. Hired with a clear hire-to-train model and developed into a client-facing,…
Added 2 hours ago
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Senior Quality Engineer
RBC
Toronto, ON
- Full-time
Plan, design, and execute functional, integration, end-to-end, and regression testing for enhancements, fixes, and feature releases across legacy .NET, web, API, and backend processes and…
Added 2 hours ago
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Lead Full Stack Engineer
RBC
Toronto, ON
- Full-time
Leaf Full Stack Engineer is responsible for developing and maintaining robust .NET-based APIs using the .NET Framework and ASP.NET Core, with a focus on cloud-native architecture. This role…
Added 2 hours ago
T
Data Engineer Intern/Co-op (Winter 2027)
TD
Toronto, ON
- Full-time
…(Data-as-a-service or DaaS). Job responsibilities for a Data Engineer Intern/Co-op may vary by area. They may include, but are not limited to the…
Added 2 hours ago
FM
Sustaining Engineer – R&D
FluidAI Medical
Kitchener, ON
- $65,000 to $80,000 CAD / year
…running bench experiments, and tracing failures back to the design, the process, or the materials. You’ll work with team members on technical investigations, flag recurring issues, and work…
Added 2 hours ago
Sales Applications Engineer (HVAC)
Oxygen8 Solutions Inc
Vancouver, BC · Toronto, ON
Apply HVAC design principles to real-world customer projects
Added 2 hours ago
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Junior Thermal Mechanical Engineer
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
As a Junior Thermal Mechanical Engineer, you will support the design, development, and validation of liquid cooling products, including passive cold plates, coolant distribution manifolds,…

Beyond Energy Services & Technology

Technical Support Specialist

Calgary, AB, Canada

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Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 28, 2026

Original job description

About the Role

The department aims to strengthen technical support and improve how technical and operational knowledge is captured, shared, and maintained across the company.

The Technical Support Engineer/Specialist will support internal teams across MPD Engineering, Equipment Design Engineering, Operations, and Software. Working with experienced subject matter experts (SME), you will help investigate technical issues, connect employees with reliable information, and turn lessons learned into practical resources that others can use.

This role is open to candidates with a technical foundation, strong communication skills, and a willingness to learn. Training and guided development will be provided.

Key Responsibilities

Receive and document technical support requests, gather relevant information, and track progress through resolution.
Help resolve routine questions using approved technical information and established procedures.
Coordinate with appropriate SMEs on unfamiliar, complex, or unresolved issues.
Document troubleshooting steps, resolutions, and lessons learned for review and reuse.
Help maintain the company’s knowledge management system by organizing content, coordinating reviews, and updating approved information.
Identify recurring issues, missing or outdated knowledge, and opportunities to improve technical resources and training.
Support knowledge sharing across departments and regions.
Follow established escalation and approval processes when issues require specialist expertise or technical authorization.

What You Bring

A relevant technical qualification, training, or equivalent practical experience.
An organized approach to problem solving and attention to detail.
The ability to communicate clearly and document technical information.
A collaborative attitude and willingness to seek guidance.
An interest in both technical support and knowledge management.

Previous experience in every technical area listed is preferred but not required.

Skills and Experience You Will Develop

With training and guidance, you will build capability in:

MPD engineering, equipment, operations, and software.
Technical troubleshooting, investigations, and root-cause analysis.
Preparing technical guidance, procedures, and learning materials.
Knowledge-management platforms and support-tracking tools.
Reviewing support data to identify recurring problems and knowledge gaps.
Understanding relevant equipment standards and regulatory requirements.
Collaborating with technical experts across departments and regions.

Who’s B.E.S.T?

Beyond Energy Services and Technology began in Canada in December 2015 and is a Managed Pressure Drilling (MPD) leader with a mission to provide sustainable, innovative, and best-in-class MPD solutions to our customers. Our diverse experience and focus on innovative and inventive technologies allow us to remain on top of our game and reduce our customer's non-productive time, save money, and ensure safe operations. Today, with headquarters in Calgary, Alberta, and in The Woodlands, Texas, our team comprises nearly 300 dedicated employees

Why Beyond?

Beyond is an exciting place to learn and grow both personally and professionally. We pride ourselves on our values and culture

Values

We believe in the importance of keeping people, communities, and the environment safe. We commit and deliver on our promises. We’ve built and continue to build a workplace that empowers equality, diversity, innovation, and belonging. Together we achieve results that allow us to exceed expectations

Culture

We foster a positive and inclusive work environment where everyone feels valued, motivated, and engaged. We achieve this with:

Strong leaders who lead by example and demonstrate integrity
Prioritizing employee development and growth with regular feedback and coaching
Generous benefits to help our team members manage their personal and professional commitments for themselves and their families
Acknowledgment and celebration of your contributions and achievements
Working together to support each other’s success, to create camaraderie and strong collaboration between teams

Beyond is an equal opportunity employer and we encourage all qualified individuals to apply!

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More about this job

Responsibilities

The specialist will document technical support requests, investigate issues, and coordinate with subject matter experts to provide resolutions. They will also maintain the company's knowledge management system by organizing content and identifying opportunities for process improvements.

Requirements

Candidates should possess a relevant technical qualification or equivalent practical experience along with strong communication and organizational skills. A collaborative attitude and a willingness to learn technical systems and troubleshooting procedures are essential.

Skills

Technical support
Knowledge management
Troubleshooting
Root-cause analysis
Technical documentation
Communication skills
Problem solving
Attention to detail
Collaboration
Managed pressure drilling
Equipment design
Software support
Data analysis
Technical training

Benefits

Employee development and growth
Regular feedback and coaching
Generous benefits

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Managed Pressure Drilling
MPD
Knowledge Management
Troubleshooting
Root-cause Analysis
Engineering
Equipment Design
Operations
Software
Documentation
Technical Training
Data Analysis
Regulatory Requirements
Collaboration
Problem Solving
Technical Foundation

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