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Added 20 mins ago
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Investor Relations Specialist - Relocate to Saudi Arabia, Permanent Expat Relocation Package
aramco
Toronto, ON
- Full-time
We are seeking an Investor Relations (IR) Specialist to join the Investor Relations team.
Added 50 mins ago
HP
Commercial Account Manager - Networking
Hewlett Packard Enterprise
Calgary, AB
- Full-time
You want to build your knowledge of your client's industry; keeping abreast of trends and driving discussions on strategic direction whilst building your understanding of our solutions,…
Added 1 hour ago
SD
Beauty Specialist, Hourly Part Time Evening
Shoppers Drug Mart
Oshawa, ON
- Part-time
A good knowledge of various beauty products and services available
Added 1 hour ago
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Project Manager II
Fluor
Vancouver, BC
- Full-time
Utilize Knowledge Management processes to capture, support and leverage relevant knowledge to enhance project execution
Added 1 hour ago
UO
Custodial Workload & Training Specialist
University of British Columbia
Vancouver, BC · UBCV | University Services Building (USB)
- $5,984 to $6,422 CAD / month
- Full-time
The Custodial Workload & Training Specialist is responsible for the training and orientation of all new custodial employees and for producing accurate work schedules for all Building…
Added 1 hour ago
MG
Health Info Processing Specialist
Michael Garron Hospital
Toronto, ON
- Temporary
The Health Records Information Specialist supports quality patient care through the provision of efficient and effective processing of Health Records including prepping, scanning and…
Added 2 hours ago
SH
Quality and Compliance Specialist - Diagnostic Services - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
General Quality Management System (QMS) oversight of all Shared Health Diagnostic Service (SHDS) areas.
Added 2 hours ago
Marketing Specialist, Executive Education, Edwards School of Business
University of Saskatchewan
Saskatoon, SK
The marketing specialist leads and executes the development and implementation of innovative, effective, and reliable communication and digital marketing strategies to advance the…
Added 2 hours ago
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WHS Specialist
Amazon
Hamilton, ON
- Full-time
…industries in which we operate. As a Workplace Health & Safety Specialist (WHSS), you'll be at the forefront of transforming workplace safety culture at one of the world's most innovative…
Added 2 hours ago
TS
Fire Protection Design Engineer - Associate Principal
TalentSphere Staffing Solutions
Ottawa, ON
- Full-time
Strong knowledge of applicable Canadian fire protection and building codes and standards
Added 2 hours ago
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Stock Specialist (Part-Time) - Union
Nestlé Nespresso SA
Toronto, ON
- Part-time
We are looking for a Part Time Stock Specialist to join our team! This position is an existing vacancy. This role will be responsible for ensuring efficient daily boutique operations,…
Added 2 hours ago
CR
Formulations Specialist
Charles River Laboratories
Montreal, QC
- Full-time
As a Formulations Specialist for our Formulations team at the Senneville location, you will prepare documentation and coordinate all activities related to assigned studies.
Added 2 hours ago
RP
Total Rewards Admin - Contract
RECRUITMENT PARTNERS INC.
Calgary, AB
- Contract
Knowledge of applicable employment legislation, regulatory requirements, and compliance standards related to employee benefits and leave administration.
Added 2 hours ago
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WHS Specialist
Amazon
Belleville, ON
- Full-time
…industries in which we operate. As a Workplace Health & Safety Specialist (WHSS), you'll be at the forefront of transforming workplace safety culture at one of the world's most innovative…
Added 2 hours ago
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Seasonal Retail Sales Associate
Skechers
Tsawwassen, BC
- Part-time
As a Sales Associate, better known as a “Product Specialist,” at Skechers, you’re not just working a job - you’re joining a team where growth, customer connections, fashion, and comfort are…
Added 2 hours ago
FH
Nurse Practitioner - Urgent Primary Care
Fraser Health
Chilliwack, BC
- Part-time
…Nurse Practitioner initiates treatment including health care management, therapeutic interventions and prescribes medications in accordance with the statutory and regulatory standards,…
Added 2 hours ago
Advanced Process Control Specialist / Engineer
Spartan Controls Ltd.
Calgary, AB · Edmonton, AB
We are recruiting for an Advanced Process Control (APC) Specialist/Engineer for our either our Edmonton or Calgary office. In this role, you will be responsible for participating in the…
Added 2 hours ago
BB
Seasonal Retail Associate
Best Buy Canada
Red Deer, AB
- Part-time
Online Order Pick-Up Specialist: Prepare and package online orders to make holiday shopping a breeze for our customers!
Added 3 hours ago
GE
Inside Sales - Welland
Gerrie Electric Wholesale Ltd.
Welland, ON
- Full-time
The Inside Sales Specialist serves as the direct link between Gerrie Electric and its customers, providing exceptional service, timely support, and tailored solutions that strengthen…
Added 3 hours ago
PM
Parts Sepcialist
Prime Material Handling Equipment Limited
Saint John, NB
- Full-time
Are you ready to take ownership of a critical department and make a real impact? As our Parts Specialist you will be the first line of escalation for parts issues, a strategic partner to…
Added 3 hours ago
FH
Nurse Practitioner - Urgent Primary Care
Fraser Health Authority
Chilliwack, BC
- $60.75 to $87.33 CAD / hour
- Part-time
…Nurse Practitioner initiates treatment including health care management, therapeutic interventions and prescribes medications in accordance with the statutory and regulatory standards,…
Added 3 hours ago
UO
Engineering Technical Specialist, Schulich School of Engineering
University of Calgary
Calgary, AB
- Full-time
Knowledge of laboratory safety practices, chemical storage, hazardous waste management, and the preparation of standard operating procedures and hazard assessments.
Added 3 hours ago
HR
Specialist, Designated Beauty Advisor (DBA) - Cartier
Holt Renfrew
Vancouver, BC
- Full-time
The Specialist, Designated Beauty Advisor develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DBA) is also…
Added 3 hours ago
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Client Engagement Associate
CIBC
Trail, BC
- Part-time
As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their…
Added 4 hours ago
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Specialiste Qualité - Produits Electroniques
Actalent
MB · Saint-Laurent, MB
- $30 to $45 CAD / hour
- Contract

Beyond Energy Services & Technology

Technical Support Specialist

Calgary, AB, Canada

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Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 28, 2026

Original job description

About the Role

The department aims to strengthen technical support and improve how technical and operational knowledge is captured, shared, and maintained across the company.

The Technical Support Engineer/Specialist will support internal teams across MPD Engineering, Equipment Design Engineering, Operations, and Software. Working with experienced subject matter experts (SME), you will help investigate technical issues, connect employees with reliable information, and turn lessons learned into practical resources that others can use.

This role is open to candidates with a technical foundation, strong communication skills, and a willingness to learn. Training and guided development will be provided.

Key Responsibilities

Receive and document technical support requests, gather relevant information, and track progress through resolution.
Help resolve routine questions using approved technical information and established procedures.
Coordinate with appropriate SMEs on unfamiliar, complex, or unresolved issues.
Document troubleshooting steps, resolutions, and lessons learned for review and reuse.
Help maintain the company’s knowledge management system by organizing content, coordinating reviews, and updating approved information.
Identify recurring issues, missing or outdated knowledge, and opportunities to improve technical resources and training.
Support knowledge sharing across departments and regions.
Follow established escalation and approval processes when issues require specialist expertise or technical authorization.

What You Bring

A relevant technical qualification, training, or equivalent practical experience.
An organized approach to problem solving and attention to detail.
The ability to communicate clearly and document technical information.
A collaborative attitude and willingness to seek guidance.
An interest in both technical support and knowledge management.

Previous experience in every technical area listed is preferred but not required.

Skills and Experience You Will Develop

With training and guidance, you will build capability in:

MPD engineering, equipment, operations, and software.
Technical troubleshooting, investigations, and root-cause analysis.
Preparing technical guidance, procedures, and learning materials.
Knowledge-management platforms and support-tracking tools.
Reviewing support data to identify recurring problems and knowledge gaps.
Understanding relevant equipment standards and regulatory requirements.
Collaborating with technical experts across departments and regions.

Who’s B.E.S.T?

Beyond Energy Services and Technology began in Canada in December 2015 and is a Managed Pressure Drilling (MPD) leader with a mission to provide sustainable, innovative, and best-in-class MPD solutions to our customers. Our diverse experience and focus on innovative and inventive technologies allow us to remain on top of our game and reduce our customer's non-productive time, save money, and ensure safe operations. Today, with headquarters in Calgary, Alberta, and in The Woodlands, Texas, our team comprises nearly 300 dedicated employees

Why Beyond?

Beyond is an exciting place to learn and grow both personally and professionally. We pride ourselves on our values and culture

Values

We believe in the importance of keeping people, communities, and the environment safe. We commit and deliver on our promises. We’ve built and continue to build a workplace that empowers equality, diversity, innovation, and belonging. Together we achieve results that allow us to exceed expectations

Culture

We foster a positive and inclusive work environment where everyone feels valued, motivated, and engaged. We achieve this with:

Strong leaders who lead by example and demonstrate integrity
Prioritizing employee development and growth with regular feedback and coaching
Generous benefits to help our team members manage their personal and professional commitments for themselves and their families
Acknowledgment and celebration of your contributions and achievements
Working together to support each other’s success, to create camaraderie and strong collaboration between teams

Beyond is an equal opportunity employer and we encourage all qualified individuals to apply!

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More about this job

Responsibilities

The specialist will document technical support requests, investigate issues, and coordinate with subject matter experts to provide resolutions. They will also maintain the company's knowledge management system by organizing content and identifying opportunities for process improvements.

Requirements

Candidates should possess a relevant technical qualification or equivalent practical experience along with strong communication and organizational skills. A collaborative attitude and a willingness to learn technical systems and troubleshooting procedures are essential.

Skills

Technical support
Knowledge management
Troubleshooting
Root-cause analysis
Technical documentation
Communication skills
Problem solving
Attention to detail
Collaboration
Managed pressure drilling
Equipment design
Software support
Data analysis
Technical training

Benefits

Employee development and growth
Regular feedback and coaching
Generous benefits

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Managed Pressure Drilling
MPD
Knowledge Management
Troubleshooting
Root-cause Analysis
Engineering
Equipment Design
Operations
Software
Documentation
Technical Training
Data Analysis
Regulatory Requirements
Collaboration
Problem Solving
Technical Foundation

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