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Added 9 mins ago
Manager, Partner Engagement
Human Resources
Toronto, ON
…combined with our culture of challenge and change, enables us to lead in today’s dynamic…
Added 9 mins ago
UO
Research Associate
University of Alberta
Edmonton, AB
- Full-time
…characterization, molecular recognition, and assay development to lead high-level and complex research activities. The position will involve the independent development of experimental…
Added 9 mins ago
D
Senior Architectural Contract Construction Administrator
DIALOG
Prince George, BC
- Full-time
Lead DIALOG’s on-site architectural construction administration activities for the UHNBC Acute Care Tower.
Added 10 mins ago
UO
Design Engineer
University of Alberta
Edmonton, AB
- Full-time
Engineering Technical Services (ETS) is a dynamic team dedicated to advancing research and education within the Faculty of Engineering. We collaborate with faculty and students to design,…
Added 10 mins ago
A
Entry Level Technology Development Program - Summer Analyst - Canada - NAELFY27
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC · Regina, SK
- Full-time
…field (preferably Analytics, Computer Science, Cybersecurity, Data Science, Engineering, Information Systems, Information Technology, Mathematics, Quantitative Analytics, Software…
Added 10 mins ago
A
Entry Level Advisory Development Program - Summer Analyst - Canada - NAELFY27
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
Analyze data to uncover insights, solve complex problems, and inform business decisions.
Added 10 mins ago
R
Lead Full Stack Engineer
RBC
Toronto, ON
- Full-time
…role involves building scalable backend services, designing data solutions, and ensuring secure, high-performance API implementations in modern cloud environments. You will work on…
Added 10 mins ago
MC
Senior Manager, Operational Excellence
Meridian Credit Union
St. Catharines, ON
- Full-time
The role partners closely with Operations leaders, Technology, Risk, Compliance, Transformation, Data and external providers to implement sustainable solutions within Meridian standards and…
Added 10 mins ago
TO
Supervisor Roads - Temporary
Township of Springwater
Egbert, ON
- Full-time
Lead day-to-day roads operations: Supervise and schedule unionized roads crews; plan daily/weekly/seasonal work and adjust priorities for weather, emergencies, and staffing.
Added 10 mins ago
S
Software Engineering LMTS
Salesforce
Toronto, ON
- Full-time
…networking; interest in systems programming; strong software engineering skills; and enthusiasm for working on complex, highly concurrent, scalable, and resilient systems. You should have a…
Added 10 mins ago
KR
Cloud Support Engineer
KTek Resourcing
Toronto, ON · Scarborough, ON
- Contract
Lead L4/L7 load balancing strategies, traffic flow design, health probes, backend pools, and resiliency patterns
Added 10 mins ago
O
Sr. Software Developer
OpenText
Richmond Hill, ON
- Full-time
The Senior Software Developer is a hands-on technical contributor and emerging technical lead who designs, develops, and supports Java and Spring Boot microservices running on Google Cloud…
Added 10 mins ago
SP
Lead Solution Engineer, ECS, Public Sector
Salesforce Partner Canada
Toronto, ON
- Full-time
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and…
Added 10 mins ago
SP
Director, Finance Data Strategy & Stewardship
Salesforce Partner Canada
Toronto, ON
- Full-time
As a member of the Controllership organisation, the Director of Finance Data Strategy & Stewardship will lead the end-to-end strategy, governance, and lifecycle management of Finance data…
Added 24 mins ago
SB
Human Resources Director
Strik, Baldinelli, Moniz Ltd.
London, ON
- Full-time
SBM is seeking an experienced and forward-thinking Human Resources Director to join our Senior Leadership Team and lead the continued development of our people and HR strategy.
Added 24 mins ago
M
Manager - Supply Chain
MineSense
Vancouver, BC
- Full-time
…and resilient supply chain through clear processes, reliable data, strong controls, team development, cross-training, and continuous…
Added 24 mins ago
C
Consultant, Process Engineering
CIBC
Toronto, ON
- Full-time
Leadership skills – Use your expertise in process engineering methodologies and project management to lead projects and initiatives. Proactively gather data, information, and stakeholder…
Added 24 mins ago
C
On Call Flight Simulator Electronic Technician (Part-Time)
CAE
Montreal, QC
- Part-time
Define technical problems, collect and analyze data, establish facts, and draw valid conclusions.
Added 24 mins ago
FM
Sustaining Engineer – R&D
FluidAI Medical
Kitchener, ON
- $65,000 to $80,000 CAD / year
This is an engineering role at the meeting point of Manufacturing, R&D, and Quality. You’ll connect production, design, and the quality system, so a problem found on the line turns into a…
Added 24 mins ago
FM
Research and Development Engineer (Intermediate)
FluidAI Medical
Kitchener, ON
- $75,000 to $90,000 CAD / year
Lead root-cause analysis and troubleshooting across R&D lifecycle, often with limited data, and drive corrective actions to closure
Added 24 mins ago
B
Director, T&O Operational Risk Officer - Capital Markets & Commercial Banking
BMO
Toronto, ON · FCP
- Full-time
Director, T&O Operational Risk Officer - Capital Markets & Commercial Banking, will establish and lead a new business unit-centered operational risk oversight capability.
Added 39 mins ago
Senior Hydrogeologist
GHD Group Pty Ltd
Mississauga, ON
GHD is a global professional services company that leads through engineering, architecture, and construction expertise. We are an employee-owned company with over 11,000 diverse and skilled…
Added 39 mins ago
Manager, Analytics
Scotiabank
Toronto, ON
Collaborate with Technology, Data Governance, and Engineering teams to enhance data accessibility and analytics capabilities.
Added 39 mins ago
S
Project Controls Supervisor - Delivery Centre
Stantec
Fredericton, NB
- Full-time
The Project Controls Supervisor will lead the Project Controls team and will consequently ensure alignment with BOU direction which supports Stantec’s Strategic Plan. They will be…
Added 39 mins ago
SAP SuccessFactors Consulting Manager - Technical Integrations Lead
EY
AB · Toronto, ON · Calgary, AB
We're seeking a dynamic and technically skilled SAP SuccessFactors Consulting Manager - Technical Integrations Lead to join our growing HR Technology practice. This role is ideal for…

Beyond Energy Services & Technology

Technical Support Specialist

Calgary, AB, Canada

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Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 28, 2026

Original job description

About the Role

The department aims to strengthen technical support and improve how technical and operational knowledge is captured, shared, and maintained across the company.

The Technical Support Engineer/Specialist will support internal teams across MPD Engineering, Equipment Design Engineering, Operations, and Software. Working with experienced subject matter experts (SME), you will help investigate technical issues, connect employees with reliable information, and turn lessons learned into practical resources that others can use.

This role is open to candidates with a technical foundation, strong communication skills, and a willingness to learn. Training and guided development will be provided.

Key Responsibilities

Receive and document technical support requests, gather relevant information, and track progress through resolution.
Help resolve routine questions using approved technical information and established procedures.
Coordinate with appropriate SMEs on unfamiliar, complex, or unresolved issues.
Document troubleshooting steps, resolutions, and lessons learned for review and reuse.
Help maintain the company’s knowledge management system by organizing content, coordinating reviews, and updating approved information.
Identify recurring issues, missing or outdated knowledge, and opportunities to improve technical resources and training.
Support knowledge sharing across departments and regions.
Follow established escalation and approval processes when issues require specialist expertise or technical authorization.

What You Bring

A relevant technical qualification, training, or equivalent practical experience.
An organized approach to problem solving and attention to detail.
The ability to communicate clearly and document technical information.
A collaborative attitude and willingness to seek guidance.
An interest in both technical support and knowledge management.

Previous experience in every technical area listed is preferred but not required.

Skills and Experience You Will Develop

With training and guidance, you will build capability in:

MPD engineering, equipment, operations, and software.
Technical troubleshooting, investigations, and root-cause analysis.
Preparing technical guidance, procedures, and learning materials.
Knowledge-management platforms and support-tracking tools.
Reviewing support data to identify recurring problems and knowledge gaps.
Understanding relevant equipment standards and regulatory requirements.
Collaborating with technical experts across departments and regions.

Who’s B.E.S.T?

Beyond Energy Services and Technology began in Canada in December 2015 and is a Managed Pressure Drilling (MPD) leader with a mission to provide sustainable, innovative, and best-in-class MPD solutions to our customers. Our diverse experience and focus on innovative and inventive technologies allow us to remain on top of our game and reduce our customer's non-productive time, save money, and ensure safe operations. Today, with headquarters in Calgary, Alberta, and in The Woodlands, Texas, our team comprises nearly 300 dedicated employees

Why Beyond?

Beyond is an exciting place to learn and grow both personally and professionally. We pride ourselves on our values and culture

Values

We believe in the importance of keeping people, communities, and the environment safe. We commit and deliver on our promises. We’ve built and continue to build a workplace that empowers equality, diversity, innovation, and belonging. Together we achieve results that allow us to exceed expectations

Culture

We foster a positive and inclusive work environment where everyone feels valued, motivated, and engaged. We achieve this with:

Strong leaders who lead by example and demonstrate integrity
Prioritizing employee development and growth with regular feedback and coaching
Generous benefits to help our team members manage their personal and professional commitments for themselves and their families
Acknowledgment and celebration of your contributions and achievements
Working together to support each other’s success, to create camaraderie and strong collaboration between teams

Beyond is an equal opportunity employer and we encourage all qualified individuals to apply!

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More about this job

Responsibilities

The specialist will document technical support requests, investigate issues, and coordinate with subject matter experts to provide resolutions. They will also maintain the company's knowledge management system by organizing content and identifying opportunities for process improvements.

Requirements

Candidates should possess a relevant technical qualification or equivalent practical experience along with strong communication and organizational skills. A collaborative attitude and a willingness to learn technical systems and troubleshooting procedures are essential.

Skills

Technical support
Knowledge management
Troubleshooting
Root-cause analysis
Technical documentation
Communication skills
Problem solving
Attention to detail
Collaboration
Managed pressure drilling
Equipment design
Software support
Data analysis
Technical training

Benefits

Employee development and growth
Regular feedback and coaching
Generous benefits

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Managed Pressure Drilling
MPD
Knowledge Management
Troubleshooting
Root-cause Analysis
Engineering
Equipment Design
Operations
Software
Documentation
Technical Training
Data Analysis
Regulatory Requirements
Collaboration
Problem Solving
Technical Foundation

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