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Added 9 mins ago
Data Engineer
CareRx
Toronto, ON
…in an enterprise-grade data warehousing platform. The Data Engineer is responsible for operating the platform day to day: keeping data flowing, connecting new sources, and building data…
Added 9 mins ago
GF
Industrial Engineer
Gordon Food Service - Canada
Winnipeg, MB
- Full-time
The Class 3 Power Engineer is responsible for the safe, efficient operation, maintenance, and monitoring of refrigeration, heating, cooling, and utility systems that support food storage…
Added 9 mins ago
A
Entry Level Technology Development Program - Summer Analyst - Canada - NAELFY27
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC · Regina, SK
- Full-time
Support shaping enterprise transformations enabled by technology platforms.
Added 9 mins ago
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Senior Quality Engineer
RBC
Toronto, ON
- Full-time
This position provides hands-on Quality Engineering (QE) support for City National Bank’s Wealth applications across business-as-usual (BAU) operations, technology risk remediation, and…
Added 9 mins ago
R
Lead Full Stack Engineer
RBC
Toronto, ON
- Full-time
Leaf Full Stack Engineer is responsible for developing and maintaining robust .NET-based APIs using the .NET Framework and ASP.NET Core, with a focus on cloud-native architecture. This role…
Added 9 mins ago
KR
Cloud Support Engineer
KTek Resourcing
Toronto, ON · Scarborough, ON
- Contract
Hybrid & Enterprise Connectivity Design and support hybrid networking using ExpressRoute, VPN Gateways, BGP, routing policies, and on-prem-to-Azure connectivity
Added 9 mins ago
O
Manager, Software Development
OpenText
Richmond Hill, ON
- Full-time
…manager partners with Product Management and the Principal Engineer to translate strategy into executable plans while establishing an inclusive, accountable, and high-performing engineering…
Added 24 mins ago
T
Software Engineer II (Java/Spring)
TD
Toronto, ON
- Full-time
Develop new features and perform unit / component test for new application development initiatives aligned to business needs and in accordance with technology architecture standards
Added 24 mins ago
T
Data Engineer Intern/Co-op (Winter 2027)
TD
Toronto, ON
- Full-time
You will have the opportunity to work with one of our various teams within the Technology group, specifically working on TD’s big data platform (Data-as-a-service or DaaS). Job…
Added 24 mins ago
FM
Research and Development Engineer (Junior)
FluidAI Medical
Kitchener, ON
- $65,000 to $80,000 CAD / year
Support the development and filing of new intellectual property.
Added 24 mins ago
Sales Applications Engineer (HVAC)
Oxygen8 Solutions Inc
Vancouver, BC · Toronto, ON
…Year – Scale from the BC Tech Association, ranked #1 in Clean Technology on the Deloitte Technology Fast 50, and #28 on the Deloitte Technology Fast…
Added 39 mins ago
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Junior Thermal Mechanical Engineer
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
As a Junior Thermal Mechanical Engineer, you will support the design, development, and validation of liquid cooling products, including passive cold plates, coolant distribution manifolds,…
Added 39 mins ago
O
Sales Applications Engineer (HVAC)
Oxygen8
Vancouver, BC
- Full-time
…Year – Scale from the BC Tech Association, ranked #1 in Clean Technology on the Deloitte Technology Fast 50, and #28 on the Deloitte Technology Fast…
Added 54 mins ago
Property Project Management Engineer
ExxonMobil
Edmonton, AB · AB · Calgary, AB
At Imperial, we work every day to responsibly develop Canada’s energy resources – applying technology and innovation to supply affordable, accessible and reliable energy while reducing…
Added 54 mins ago
H
GNSS Software Engineer
Hexagon
Calgary, AB
- Full-time
GNSS Software Engineer to join our team in Calgary, AB, Canada. Reporting to the
Added 54 mins ago
O
Sales Applications Engineer (HVAC)
Oxygen8
Toronto, ON
- Full-time
…Year – Scale from the BC Tech Association, ranked #1 in Clean Technology on the Deloitte Technology Fast 50, and #28 on the Deloitte Technology Fast…
Added 54 mins ago
CI
Manager, Sales Governance and Operations
Calian in Space & Technology
Ottawa, ON
- Full-time
Working closely with the Director, Sales Governance, you will support executive decision-making through operational analysis, reporting, and business insights. You will play a key role in…
Added 54 mins ago
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Senior Hogan IDS Developer
Luxoft
Canada
- Full-time
Support client's development efforts related to their instance of Hogan IDS. Work will be on a staff augmentation basis, directed by the client day to day.
Added 54 mins ago
H
Junior Cyber Incident Response Analyst
Hootsuite
Ottawa, ON
- Full-time
…You’ll work to identify and stop attacks when they occur, and support in developing and implementing technologies, controls, and processes to prevent them. This is a hybrid role and is open…
Added 54 mins ago
S
DevOps Engineer (Services Team)
StackAdapt
Canada
- Full-time
StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the…
Added 1 hour ago
Technical Support Specialist
Beyond Energy Services & Technology
Calgary, AB
The Technical Support Engineer/Specialist will support internal teams across MPD Engineering, Equipment Design Engineering, Operations, and Software. Working with experienced subject matter…
Added 1 hour ago
3
Quality Engineer II
3f003dc7-1976-44db-b5e0-0c1851def895
ON
- $65,000 to $85,000 CAD / year
- Full-time
…with our customers around the world through respect, teamwork, technology, and trust. We are driven to develop industry leading process innovations and manufacturing techniques on behalf of…
Added 1 hour ago
A
Technical Lead - Railway Infrastructure
AtkinsRéalis
Montreal, QC · Quebec, QC
- Full-time
We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together,…
Added 1 hour ago
A
Railway Infrastructure Specialist
AtkinsRéalis
Montreal, QC · Quebec, QC
- Full-time
We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together,…
Added 1 hour ago
A
Human Factors Specialist
AtkinsRéalis
Mississauga, ON
- Part-time
We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together,…

Beyond Energy Services & Technology

Technical Support Specialist

Calgary, AB, Canada

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Job details

Posting language: English
Posted: Oct 28, 2026

Original job description

About the Role

The department aims to strengthen technical support and improve how technical and operational knowledge is captured, shared, and maintained across the company.

The Technical Support Engineer/Specialist will support internal teams across MPD Engineering, Equipment Design Engineering, Operations, and Software. Working with experienced subject matter experts (SME), you will help investigate technical issues, connect employees with reliable information, and turn lessons learned into practical resources that others can use.

This role is open to candidates with a technical foundation, strong communication skills, and a willingness to learn. Training and guided development will be provided.

Key Responsibilities

Receive and document technical support requests, gather relevant information, and track progress through resolution.
Help resolve routine questions using approved technical information and established procedures.
Coordinate with appropriate SMEs on unfamiliar, complex, or unresolved issues.
Document troubleshooting steps, resolutions, and lessons learned for review and reuse.
Help maintain the company’s knowledge management system by organizing content, coordinating reviews, and updating approved information.
Identify recurring issues, missing or outdated knowledge, and opportunities to improve technical resources and training.
Support knowledge sharing across departments and regions.
Follow established escalation and approval processes when issues require specialist expertise or technical authorization.

What You Bring

A relevant technical qualification, training, or equivalent practical experience.
An organized approach to problem solving and attention to detail.
The ability to communicate clearly and document technical information.
A collaborative attitude and willingness to seek guidance.
An interest in both technical support and knowledge management.

Previous experience in every technical area listed is preferred but not required.

Skills and Experience You Will Develop

With training and guidance, you will build capability in:

MPD engineering, equipment, operations, and software.
Technical troubleshooting, investigations, and root-cause analysis.
Preparing technical guidance, procedures, and learning materials.
Knowledge-management platforms and support-tracking tools.
Reviewing support data to identify recurring problems and knowledge gaps.
Understanding relevant equipment standards and regulatory requirements.
Collaborating with technical experts across departments and regions.

Who’s B.E.S.T?

Beyond Energy Services and Technology began in Canada in December 2015 and is a Managed Pressure Drilling (MPD) leader with a mission to provide sustainable, innovative, and best-in-class MPD solutions to our customers. Our diverse experience and focus on innovative and inventive technologies allow us to remain on top of our game and reduce our customer's non-productive time, save money, and ensure safe operations. Today, with headquarters in Calgary, Alberta, and in The Woodlands, Texas, our team comprises nearly 300 dedicated employees

Why Beyond?

Beyond is an exciting place to learn and grow both personally and professionally. We pride ourselves on our values and culture

Values

We believe in the importance of keeping people, communities, and the environment safe. We commit and deliver on our promises. We’ve built and continue to build a workplace that empowers equality, diversity, innovation, and belonging. Together we achieve results that allow us to exceed expectations

Culture

We foster a positive and inclusive work environment where everyone feels valued, motivated, and engaged. We achieve this with:

Strong leaders who lead by example and demonstrate integrity
Prioritizing employee development and growth with regular feedback and coaching
Generous benefits to help our team members manage their personal and professional commitments for themselves and their families
Acknowledgment and celebration of your contributions and achievements
Working together to support each other’s success, to create camaraderie and strong collaboration between teams

Beyond is an equal opportunity employer and we encourage all qualified individuals to apply!

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More about this job

Responsibilities

The specialist will document technical support requests, investigate issues, and coordinate with subject matter experts to provide resolutions. They will also maintain the company's knowledge management system by organizing content and identifying opportunities for process improvements.

Requirements

Candidates should possess a relevant technical qualification or equivalent practical experience along with strong communication and organizational skills. A collaborative attitude and a willingness to learn technical systems and troubleshooting procedures are essential.

Skills

Technical support
Knowledge management
Troubleshooting
Root-cause analysis
Technical documentation
Communication skills
Problem solving
Attention to detail
Collaboration
Managed pressure drilling
Equipment design
Software support
Data analysis
Technical training

Benefits

Employee development and growth
Regular feedback and coaching
Generous benefits

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Managed Pressure Drilling
MPD
Knowledge Management
Troubleshooting
Root-cause Analysis
Engineering
Equipment Design
Operations
Software
Documentation
Technical Training
Data Analysis
Regulatory Requirements
Collaboration
Problem Solving
Technical Foundation

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