Bill Administrator

Role: Reporting to Billing Team Lead, Billing Administrator manages end-to-end billing, reconciles submissions, resolves discrepancies, ensures timely and error-free billing.

Duties and Responsibilities:

• Receive, manage and invoice billing submissions for assigned customers

• Create invoices manually as well as through CSV imports in ERP

• Receive, match and invoice all purchase orders received from assigned customers in ERP and customer portal

• Receive, review for errors, and bill out-of-scope charges for assigned customers

• Ad hoc invoice requests, email invoices to customers

• Weekly maintain and reconcile all billing submissions (pending purchase orders) and invoices for assigned customers

• Review hardware purchase orders with corresponding sales orders in ERP for accuracy and bill if goods have been shipped to the customer

• Follow up with PMs to fix discrepancies in billing submissions

• Ensure no duplication of records occur

• Ensure invoices are submitted to customers on time

• Ensure no billing submission is missed

• Support team members duties in their absence

• Answer billing queries received on the email

• Perform other related duties as assigned.

Requirements and skills:

• Completion of post-secondary diploma in Accounting or Finance preferred

• Minimum 1 year of progressive accounting work experience

• Excellent computer skills, accounting software applications

• Ability to handle large volume of invoices and prompt deadlines

• Advanced Microsoft Excel, Word and PowerPoint

• Excellent verbal and written English communication skills.

• Ability to follow processes/procedures

• Ability to generate periodic reports

• Ability to be discreet and ensure confidentiality is maintained.

• Excellent organizing abilities

• Attention to detail

• Team player with strong interpersonal skills

• Willingness to learn, a self-starter attitude, driven, positive, results oriented.