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Added 3 hours ago
NA
Senior Security Systems Technician
New Age Group
Concord, ON
- Full-time
The Senior Security Systems Technician serves as a technical leader within the organization and is responsible for advanced installations, commissioning, troubleshooting, inspections,…
Added 3 hours ago
NA
Apprentice Security Systems Technician
New Age Group
Concord, ON
- $22 CAD / hour
- Full-time
The Apprentice Security Systems Technician is an entry-level role designed for individuals looking to build a long-term career in the security, technology, and low-voltage industry.
Added 3 hours ago
NA
Level 1 Security Systems Technician
New Age Group
Concord, ON
- Full-time
The Level I Technician is responsible for the installation, maintenance, testing, and servicing of security, surveillance, structured cabling, and access control systems under established…
Added 3 hours ago
NA
Level II Security Systems Technician
New Age Group
Concord, ON
- $45 USD / hour
- Full-time
For more than 25 years, The New Age Group has delivered security and technology solutions for residential, commercial, industrial, institutional, and multi-residential clients. Our…
Added 3 hours ago
NA
Labourer
New Age Group
Concord, ON
- $28 CAD / hour
- Full-time
The Labourer is a key member of our Field Operations team and serves as the foundation of our technician development program. Working alongside experienced technicians, Labourers support…
Added 14 hours ago
AH
Vehicle Equipment Supply Service Technician I
Alberta Health Services
Slave Lake, AB
- Temporary
…specialized clinical programs. As a Vehicle Equipment Supply Service Technician (VESST), you will support EMS operations by ensuring ambulances, medical equipment, and critical supplies are…
Added 14 hours ago
AH
Vehicle Equipment Supply Service Technician I
Alberta Health Services
Slave Lake, AB
- Temporary
…specialized clinical programs. As a Vehicle Equipment Supply Service Technician (VESST), you will support EMS operations by ensuring ambulances, medical equipment, and critical supplies are…
Added 19 hours ago
Archives Technician II
Office of the Chief Information Officer
St. John's, NL
…physical and electronic inventory to ensure the availability, security, management, and disposition of records; works with Manager and team members to resolve and support the IM program;…
Added 1 day ago
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Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
Montreal, QC
- Full-time
…provide the best product to our customers.” – Field Service…
Added 1 day ago
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Registered Pharmacy Technician - Signing Bonus Available
CareRx Corporation
Victoria, BC
- $33 to $36 USD / hour
- Full-time
CareRx is looking for a Registered Pharmacy Technician to join our Pharmacy team in supporting a group of LTC Homes and Retirement Communities in delivering safe and effective drug…
Added 1 day ago
CI
Preventive Medicine (Public Health Services)
Calian IT & Cyber Solutions
Kingston, ON
- Full-time
…Services Technologist (also known as Preventative Medicine Technician) possess specialized expertise, knowledge, and skills in the areas of public health related…
Added 1 day ago
TG
Electrical & Instrumentation (E&I) Superintendent
TES Group Inc.
Fort Saskatchewan, AB
- Contract
Valid Red Seal Journeyperson ticket as an Industrial Electrician or Instrumentation Technician; dual ticket considered an asset
Added 1 day ago
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Warehouse Technician
Apotex
Toronto, ON · Etobicoke, ON
- $37,216.49 to $52,103.08 CAD / year
The Technician, Warehouse LMM3 is responsible for:
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General Repair Technician
BGIS
Timmins, ON
- Full-time
The General Repair Technician is responsible for performing maintenance and repair, routine and on-demand services on non-technical facility components (i.e. General Handyperson type work…
Added 1 day ago
PC
Building Science Technologist / Senior Building Science Technologist
Pinchin Canada
Toronto, ON
- $60,000 to $85,000 CAD / year
- Full-time
Architectural Technician/Civil Engineering Technologist /Construction Technician/Science diploma, B.A. or B.Sc. in Architecture, B.Sc. in Building Science.
Added 1 day ago
KM
Market Production System Expert (Calgary)
Konica Minolta Business Solutions Canada
Calgary, AB
- Full-time
Lead monthly reviews of product and technician performance.
Added 1 day ago
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Technicien Réseau/Network Technician
XTL TRANSPORT INC.
Vaudreuil-Dorion, QC
- Full-time
XTL Transport is currently looking for an experienced Network Technician to join our team.
Added 1 day ago
PI
Building Science Technologist / Senior Building Science Technologist
Pinchin in Canada
Mississauga, ON · Toronto, ON
- $60,000 to $85,000 CAD / year
- Full-time
Architectural Technician/Civil Engineering Technologist /Construction Technician/Science diploma, B.A. or B.Sc. in Architecture, B.Sc. in Building Science.
Added 1 day ago
KM
(sr) Branch Service Manager (Maritimes)
Konica Minolta Business Solutions (Canada) Ltd.
Dartmouth, NS
- Full-time
Ensure that all Customers receive a visit by a technician at least twice per year
Added 1 day ago
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General Repair Technician
BGIS
Timmins, ON
- Full-time
The General Repair Technician is responsible for performing maintenance and repair, routine and on-demand services on non-technical facility components (i.e. General Handyperson type work…
Added 1 day ago
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Mech and Robotics Tech
JLL
Acheson, AB
- Full-time
As a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems…
Added 1 day ago
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Mech and Robotics Tech
JLL
New Westminster, BC
- Full-time
As a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems…
Added 1 day ago
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Calibration and Electronic Technician I
Thermo Fisher Scientific
Whitby, ON
- Full-time
Added 1 day ago
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Technicien(ne), sécurité et conformité
Fuel
Montreal, QC
- Full-time
Reporting to the Manager, Safety & Compliance, the Safety and Compliance Technician will assist the Manager, Safety & Compliance in ensuring that the company’s driver safety programs are…
Added 1 day ago
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Technicien De Service Extérieur/Field Service Technician (Baie-Comeau / Sept-Ile)
BFG Enterprise Services
Baie-Comeau, QC
- $52,000 to $57,000 CAD / year
- Full-time
Install various types of network infrastructure equipment (switches, routers, servers, DSL modems, wireless switches and access points, camera, security systems, network addressing)

BFG Enterprise Services

Field Service Technician (Ottawa)

Ottawa, ON, Canada

$52,000 to $57,000 CAD / year · Full-time

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Job details

Pay: $52,000 to $57,000 CAD / year
Job type: Full-time
Experience: Minimum 3 - 5 years of experience working in IT field services, with broad exposure to a variety of software and hardware technologies, or equivalent experience
Posting language: English
Posted: Oct 23, 2026

Original job description

Role: Responsible for providing field technical service and support at BFG Enterprise Services customer sites across Canada, by performing connectivity and hardware troubleshooting and repair in a positive and professional manner.

Responsibilities and Duties:

Perform connectivity and hardware troubleshooting and repair; Perform outlook set up and administration
Identify and repair hardware issues in a POS environment; Replace scanners, scales, pin pad, printers and workstations
Assure all other on-site support services and repairs are completed by verifying operations and maintaining required quality levels and documenting work performed
Maintain a safe and organized work area by observing all safety policies and procedures, applying required safety training required for the position
Perform travel on a moment’s notice in order to provide support by troubleshooting at BFG customer's sites in assigned area, as required
Be available for rotational shifts (days, afternoons, evenings and weekends) including rotational stand-by 24/7
Prepare field reports, as required
Liaise with Help Desk on escalated issues
Investigate and diagnose customers’ issues by using technical expertise in a timely and professional manner
Install, fish, dress, cross connect and terminate Unshielded Twisted Pair (UTP), co-axial and fibre optic cable
Identify cable pathways
Test, review and troubleshoot installed systems
Install various types of network infrastructure equipment (switches, routers, servers, DSL modems, wireless switches and access points, camera, security systems, network addressing)
Troubleshoot cabling, hardware and network related issues in the field
Operate hand and power tools (i.e. drill)
Apply proficient computer skills and solid knowledge of computer networking
Exhibit positive and professional attitude and behaviour at all times; Interact and communicate respectfully with all BFG parties to resolve field issues
Work independently and collaboratively with other team members to achieve common project/site objectives

Occupational Requirements:

Technical Requirements:

CompTIA A+ Certification
Minimum university degree with major in information technology or a related program
Minimum 3 - 5 years of experience working in IT field services, with broad exposure to a variety of software and hardware technologies, or equivalent experience
Experience working in a retail environment with POS systems is required
Experience working with remote management software is an asset
Experience in troubleshooting cabling, hardware and network related issues in the field
Familiarity with network equipment (routers, switches, desktops, printers, servers etc.)
Must have and provide company with valid G driver’s licence and clean abstract for use of company vehicle for travelling to customer sites to provide service
Ability to operate hand and power tools (i.e. drill)
Proficient computer skills and solid knowledge of computer networking

Personal Requirements:

Excellent prioritizing and communication skills
Ability to travel to customers’ sites on short notice over extended periods of time
Ability and availability to work revolving day/night 24/7 shifts, rotational stand-by and on-calls to respond to operational requirements
Must be able to lift up to 75 lbs.

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More about this job

Responsibilities

The Field Service Technician is responsible for providing on-site technical support, including hardware repair, connectivity troubleshooting, and network infrastructure installation at customer locations. The role also involves documenting work performed, liaising with the help desk, and maintaining a safe, organized work environment.

Requirements

Candidates must possess a university degree in information technology or a related field and hold a CompTIA A+ certification. Additionally, 3-5 years of IT field service experience, proficiency with POS systems, and a valid driver's license are required.

Skills

Hardware troubleshooting
POS systems
Network infrastructure
Cabling
Fiber optic
Routers
Switches
Technical support
Field service
Computer networking
Hand tools
Power tools
Report preparation
Help desk liaison
Customer service

Visa sponsorship

Not detected in the job text

Keywords

Field Service
POS
Connectivity
Hardware Repair
CompTIA A+
UTP
Co-axial
Fiber Optic
Network Infrastructure
Switches
Routers
Servers
DSL Modems
Wireless Switches
Access Points
Security Systems
Remote Management Software
IT Field Services
Retail Environment
Technical Troubleshooting

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