Implementation Technician (Ottawa)
- Ottawa, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
Role: The Implementation Technician is responsible for installing, configuring, and supporting network infrastructure and communications hardware in retail and commercial environments. This role ensures all cabling and systems are properly deployed, tested, and fully operational in alignment with project scope, timelines, and quality standards.
Key Responsibilities
Key Responsibilities
- Execute installation of network infrastructure including structured cabling (Cat5e, Cat6, Cat6A, Fiber, Coaxial) and associated hardware
- Install and configure network and peripheral equipment (switches, routers, servers, POS systems, wireless access points, printers, and security devices)
- Perform cable routing, fishing, dressing, termination, and cross-connects in accordance with industry standards
- Install cable supports, pathways, and containment systems as required
- Test all installed cabling and hardware to ensure performance and compliance with specifications, and validate system functionality including connectivity, performance, and integration with existing infrastructure.
- Diagnose and resolve cabling, hardware, and network-related issues in the field
- Interpret work orders, drawings, and technical specifications to execute assigned tasks
- Conduct site assessments and pre-installation inspections
- Coordinate with project teams, customers, and store personnel to ensure smooth execution of installations
- Maintain accurate work logs, reports, and deliverables documentation
- Travel to customer sites across assigned regions to complete installations
- Support both day and night shift deployments, including weekends and after-hours work as required
- Operate Elevated Work Platforms (EWP), including scissor lifts and boom lifts (training/certification provided if required)
- Ensure adherence to all safety standards, including PPE and working-at-heights requirements
- Proven experience with structured cabling installations in commercial or retail environments
- Hands-on experience with network infrastructure (switches, routers, wireless systems, POS systems, and related technologies)
- Strong understanding of network fundamentals and troubleshooting methodologies
- Ability to read and interpret technical drawings, schematics, and scope documentation
- Experience operating hand and power tools in support of cabling and hardware installations
- Working knowledge of Microsoft Office (Excel, Outlook, Teams) and general computer systems
- Valid G Driver’s License with a clean driver’s abstract
- Valid Working at Heights / Fall Protection certification (Ontario or equivalent)
- Elevated Work Platform (EWP) certification (or willingness to obtain)
- Ability to travel extensively and work independently across assigned regions
- Access to a reliable vehicle for transportation to job sites
- Ability to lift and carry up to 50 lbs
- Comfortable working at heights and in various site conditions
- Willingness to work rotating shifts, including evenings, weekends, and on-call support
More about this job
Responsibilities
The Implementation Technician is responsible for installing, configuring, and supporting network infrastructure and communications hardware. This includes executing installations, testing systems, diagnosing issues, and coordinating with project teams.
Requirements
Candidates should have proven experience with structured cabling installations and hands-on experience with network infrastructure. A valid G Driver’s License and certifications for working at heights and operating elevated work platforms are required.
Skills
- Structured Cabling
- Network Infrastructure
- Troubleshooting
- Technical Drawings
- Hand Tools
- Power Tools
- Microsoft Office
- Network Fundamentals
- Installation
- Configuration
- Site Assessments
- Safety Standards
- Cable Routing
- Testing
- Documentation
- Customer Coordination
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Trades
- Engineering
- Construction
- Consulting
Keywords
- Implementation Technician
- Network Infrastructure
- Communications Hardware
- Retail
- Commercial
- Cabling
- Cat5e
- Cat6
- Cat6A
- Fiber
- Coaxial
- Switches
- Routers
- Servers
- POS Systems
- Wireless Access Points
- Printers
- Security Devices
- Cable Routing
- Testing
- Troubleshooting
- Technical Specifications
- Site Assessments
- Safety Standards
- PPE
- Elevated Work Platforms
- Microsoft Office
- Travel
- Documentation
- Customer Coordination