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Added 10 mins ago
Delivery Driver
Sherwin-Williams
Calgary, AB
Provide excellent customer service, answer questions, and handle complaints from customers
Added 10 mins ago
Human Resources Coordinator - Winter 2026/27
Sunshine Village Corporation
Banff, AB
…the premier ski resort in Western Canada. If you want to be part of making our guests’ ski experience unforgettable and think a winter season skiing and riding on the best powder in the…
Added 10 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Stratford, ON
…runs smoothly and that your team provides the best possible customer service. When you’re working as acting manager, your tasks will include meeting overall goals, maintaining our corporate…
Added 10 mins ago
Lift Operator
RSMI-JTAC
Jasper, AB
Professional deportment with excellent customer service skills: experience dealing with all on-hill patrons
Added 10 mins ago
SEASONAL ASSOCIATE
Boutique La Vie En Rose
London, ON
You listen to customers’ needs to provide exceptional customer service;
Added 10 mins ago
Starbucks Barista (Winter Season 2026/2027)
Northland Properties
North Vancouver, BC
The Starbucks Barista role is a customer-facing position, focusing on serving hot and cold quick-service food and drink items, and helping ensure that visitors have a fun, relaxing…
Added 10 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Victoria, BC
Keep the store running smoothly and ensure your team provides outstanding customer service;
Added 10 mins ago
MH
Pharmacy Student - 3rd yr & 4th yr
Mint Health + Drugs
Edmonton, AB
- Full-time
This pilot program requires a full-time commitment during the summer, but for the exceptional student we will consider part-time. Students may also choose to work during reading weeks,…
Added 10 mins ago
M
Pharmacy Coordinator (18 Month Contract)
McKesson
Calgary, AB
- Full-time
Provide exemplary customer service that meets the standards of McKesson Canada; customer interaction is done via phone and e-mail.
Added 10 mins ago
TC
Human Resources Administrator
Trinity Consultants Canada
Courtenay, BC
- Full-time
…support system for our business unit. The role plays a vital part in making sure every stage of the employee journey runs smoothly, from keeping records secure and accurate to ensuring team…
Added 10 mins ago
C
Associate Financial Advisor
CIBC
Lethbridge, AB
- Full-time
…their financial goals. You’ll manage, either individually or as part of a team, a portfolio of mortgage clients where the focus is on deepening the client…
Added 10 mins ago
C
Seasonal Part-Time VIP Kitchen Cast Member - Cineplex Cinemas Seton & VIP
Cineplex
Calgary, AB · CPX Seton Cinemas & VIP
- Part-time
We are currently recruiting part-time positions for this theatre. If you love the movies and enjoy working with the public, then we have opportunities that would be perfect for you. If this…
Added 11 mins ago
VC
Casual Food Prep and Delivery Driver
Victoria Cool Aid Society
Victoria, BC
- Temporary
The Food Prep and Delivery Driver works as part of a collaborative and dynamic team in a new, modern, well-equipped commercial kitchen. The Food Prep and Delivery Driver is responsible for…
Added 11 mins ago
D
Operations Supervisor - Event Facilities Services
Dexterra
Halifax, NS
- Full-time
…far-reaching presence across North America with hundreds of full-time and part-time opportunities available at any given time. We strive to provide our employees with more than just a job -…
Added 11 mins ago
TD
Sales Arborist
The Davey Tree Expert Company
Colborne, ON
- Full-time
With residential tree service offices across Canada, Davey Tree and our employees are dedicated to providing all aspects of professional tree care for our customers. Davey Tree arborists…
Added 11 mins ago
E
DevOps - Spécialiste Solution / DevOps - Solution Engineer
EXFO
Montreal, QC
- Full-time
Added 11 mins ago
BC
National Manager, Customer Experience
Belron Canada inc
Montreal, QC
- Full-time
Define and monitor strategic KPIs, including conversion, NPS, handling time and customer satisfaction, and drive continuous improvement plans.
Added 11 mins ago
JA
Ingénieur(e) en conception électrique / Electrical Design Engineer
JR Automation
Varennes, QC
- Full-time
…opérationnelles du poste et assurer une collaboration et un service à la clientèle…
Added 11 mins ago
FB
Customer Service Representative - Cheese
Farm Boy Inc.
Ottawa, ON
- $17.95 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 11 mins ago
UI
Parts Handler
UAP Inc.
Dartmouth, NS
- $17.55 to $18.65 CAD / hour
- Full-time
Be part of a community of authentic, proud and trusted people
Added 25 mins ago
BG
Customer Service Administrator - Auto Body (Chelmsford)
Boyd Group Services
Sudbury, ON
- Full-time
The Customer Service Administrator’s primary responsibility is to provide an exceptional customer experience while completing administrative tasks. The Customer Service Administrator works…
Added 25 mins ago
BG
Auto Body Detailer (TorYork)
Boyd Group Services
Toronto, ON
- Full-time
At Assured Automotive, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and…
Added 25 mins ago
BG
Auto Body Detailer (Moray)
Boyd Group Services
Winnipeg, MB
- Full-time
At Boyd Autobody & Glass, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western…
Added 25 mins ago
BG
Customer Service Representative/Service Advisor (Markham)
Boyd Group Services
Markham, ON
- Full-time
The Customer Service Representative is responsible for providing an exceptional customer experience, in person, over the phone and emails. They manage working relationships with customers…
Added 25 mins ago
BG
Collision Estimator/Repair Planner (Scarborough Center)
Boyd Group Services
Toronto, ON
- Full-time
Provide Customer with accurate and timely information, guiding them through the repair process and ensuring that they receive excellent customer service

BFL CANADA

Client Service Assistant

Waterloo, ON, N2J 1R1, Canada

The expected salary for this role ranges from $50,000 to $65,000. · Full-time

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Job details

Pay: The expected salary for this role ranges from $50,000 to $65,000.
Job type: Full-time
Experience: At least 1 year of work experience in insurance is an asset.
Posting language: English
Posted: Oct 29, 2026

Original job description

We offer more than a job, we offer a career!

We support our employees to shape their career by encouraging continuing education and investing in training and development.
We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.
We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support.
We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values.
We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs.
We recognize the importance of work-life balance with our hybrid work program, wellness allowance, and year-round social activities and events.

We are looking for a Client Service Assistant to join our team in our Waterloo office!

As a Client Service Assistant, you will be responsible to assist the Client Service Manager and the Client Service Representative to ensure the Commercial team meets company objectives and quality service to clients, colleagues, and insurers.

If you are career-minded and looking for a dynamic work environment with a growth mindset, you will love working among our team!

Your day as a client service assistant

Prepare certificates of insurance and automobile liability cards (pink slips).
Manage and update monthly bordereau.
Assist with the preparation of renewal presentation and new business proposals.
Prepare client manuals.
Follow up on policies and endorsements.
Prepare and update Excel spreadsheets.
Prepare cover notes, invoices, and letters for clients.
Pull MVRs.
Complete Word Sensa policy comparison.
Request loss experience from insurers.

Our ideal candidate

College or university diploma is required.
Detail oriented with excellent organizational and time management skills.
At least 1 year of work experience in insurance is an asset.
Strong verbal and written communication skills.
Excellent knowledge of the Microsoft Office suite.
RIBO licensed an asset.
Customer focused and sales oriented.
Ability to work well independently and as part of a team.

This posting is for an existing vacancy position.

The expected salary for this role ranges from $50,000 to $65,000. Annual salary will be determined by factors including prior experience, location, business segment, and relevance of the candidate’s skills to the role.

Who we are

Founded in 1987 by Barry F. Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. The firm has a team of over 1,500 professionals located in 27 offices across the country. Thanks to its Local International Office Network of independent brokers (LION), BFL CANADA provides clients with privileged access to insurance partners in over 140 countries, helping to support their operations both in Canada and globally.

Our BFL Toronto office is located in beautiful downtown, in the core of the Financial District. Easily accessible by public transit, our office is close to a plethora of top-notch restaurants, ideal for enjoyable lunches or drinks after work. Let’s stay in touch: follow us on LinkedIn to get privileged access to our activities and see our other job opportunities.

Let’s stay in touch: Follow us on LinkedIn to get privileged access to our activities and see our other job opportunities.

Visit our website to learn more about us: bflcanada.ca

BFL CANADA is an equal-opportunity employer. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Offers of employment at BFL CANADA are conditional upon satisfactory results of background verifications.

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More about this job

Responsibilities

The Client Service Assistant supports the Commercial team by preparing insurance documentation, managing client files, and ensuring quality service delivery. They are responsible for tasks such as preparing certificates of insurance, updating spreadsheets, and assisting with renewal presentations.

Requirements

Candidates must hold a college or university diploma and possess strong organizational and communication skills. At least one year of insurance experience and a RIBO license are considered assets for this role.

Skills

Insurance
Customer service
Microsoft Office
Data entry
Communication
Organizational skills
Time management
Sales oriented
Detail oriented
Policy management
Excel
Word
Insurance certificates
Teamwork

Benefits

Medical coverage
Dental coverage
Telemedicine
Employee and family assistance program
Retirement and savings programs
Wellness allowance
Hybrid work program

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Risk Management
Brokerage
Client Service
Microsoft Office
Excel
Word
RIBO
Automobile liability
Policy management
Commercial insurance
Customer focused
Sales oriented
Administrative support
Data management

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