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Added 1 hour ago
AL
Assistant Property Manager
Avenue Living Residential
Saskatoon, SK
- Full-time
Complete renewal activities by ensuring eligible residents receive renewal offers 90 days in advance, renewals are actively followed up on to ensure they are signed 30 days in advance of…
Added 1 hour ago
R|
Clinical Research Coordinator - Regulatory Affairs (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Manager, Clinical Research Administration Centre for Innovative Medicine (CIM), the incumbent is responsible for supporting the submission of clinical research…
Added 2 hours ago
Senior Manager Development, Treasury Technology
Scotiabank
Toronto, ON
The Senior Manager, Treasury Technology Delivery & Platforms is responsible for leading the technology strategy, delivery, and operational support of the Treasury Technology portfolio. This…
Added 2 hours ago
PI
People and Culture Coordinator
Pagnotta Inc.
AB
- Full-time
…immigration-related coordination. Working closely with the People and Culture Manager, operational leaders, employees, and external immigration consultants, this role helps ensure accurate…
Added 3 hours ago
Registered Nurse, EMHAS
Nova Scotia Health and IWK Health
Halifax, NS
Reporting to the Clinical Manager of the Emergency Mental Health & Addictions Service (EMHAS), the staff nurse is responsible and accountable for conducting emergency mental health…
Added 3 hours ago
NC
Account Coordinator, Commercial SME
NFP Corp
Calgary, AB · Edmonton, AB · Langley (District), BC · Newmarket, ON · Ottawa, ON · Toronto, ON · Windsor, ON · Langley, BC
- Full-time
Manage the manual renewal process as directed by the Client Manager, including pre-renewal work, billing, invoicing, and premium financing.
Added 3 hours ago
JA
Contract Manager
JR Automation
Toronto, ON
- Full-time
Commercial Contract Manager supporting the business in bids and project contract management for the Signaling and Rail Solutions Line of Business in the Americas region.
Added 3 hours ago
JA
Contract Manager / Gestionnaire de contrats
JR Automation
Montreal, QC
- Full-time
Commercial Contract Manager supporting the business in bids and project contract management for the Signaling and Rail Solutions Line of Business in the Americas region.
Added 3 hours ago
Journeyperson Plumber, Campus Operations
University of Saskatchewan
Saskatoon, SK
Nature of Work: Reporting to an Assistant Manager, Facilities, this position works in a multi-trade environment across a large and diverse campus. Work is performed both indoors and…
Added 5 hours ago
BC
Client Service Assistant
BFL CANADA
Waterloo, ON
- Full-time
As a Client Service Assistant, you will be responsible to assist the Client Service Manager and the Client Service Representative to ensure the Commercial team meets company objectives and…
Added 5 hours ago
CO
Job ID #32314: Supervisor, IT Infrastructure
City of Hamilton
Hamilton, ON
- Full-time
Reporting to the Manager, IT Infrastructure, the Supervisor, Infrastructure oversees operation, maintenance, availability, performance and continual improvement of the City’s enterprise…
Added 5 hours ago
CO
Job ID #32296: Manager, IT Infrastructure
City of Hamilton
Hamilton, ON
- Full-time
Reporting to the CISO and Director, IT Infrastructure, the Manager, IT Infrastructure provides strategic and operational leadership for the City’s enterprise infrastructure and…
Added 6 hours ago
Facilities Project Manager
Give and Go Prepared Foods
Toronto, ON
Give & Go Prepared Foods is seeking a Facilities Project Manager to lead corporate facilities maintenance engineering across our manufacturing, storage, and office locations.
Added 8 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Montreal, QC
- Full-time
Support your clients through the mortgage renewal or renegotiation process.
Added 8 hours ago
FR
Customer Success Manager
Fiat Republic
ON · Toronto, Ontario
- Full-time
We are hiring our first Customer Success Manager to own our clients after they sign. You will get them live fast, keep them happy, catch churn before it happens and grow revenue from our…
Added 9 hours ago
M
RQ00828 - Software Developer - Full Stack - Senior
Maarut
Toronto, ON
- Contract
…standards and provincial services, including the Hospital Report Manager (HRM) Standard, Provider Registry, Client Registry, and eReferral, covering message transformation, validation,…
Added 9 hours ago
FR
Customer Success Manager
Fiat Republic
ON · Ontario, Canada
- Full-time
We are hiring our first Customer Success Manager to own our clients after they sign. You will get them live fast, keep them happy, catch churn before it happens and grow revenue from our…
Added 10 hours ago
Land and Resource Coordinator
Amrize
Winnipeg, MB · Saskatoon, SK
…Resource Coordinator will work closely with the Land and Resource Manager and cross-functional teams and gain experience in land management, resource development, permitting, strategic…
Added 13 hours ago
R|
Clinical Research Coordinator - Regulatory Affairs (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Manager, Clinical Research Administration Centre for Innovative Medicine (CIM), the incumbent is responsible for supporting the submission of clinical research…
Added 14 hours ago
Operations Manager
University of Toronto
Toronto, ON
The Operations Manager is a key member of the Business Services Team. Reporting to the Chief Administrative Officer (CAO), the incumbent is responsible for assisting the CAO in identifying…
Added 19 hours ago
A
Area Manager
Avana
Saskatoon, SK
- Full-time
The Area Manager is accountable for the operational, financial, and service performance of an assigned portfolio of approximately 1,000 to 1,500 residential units across multiple…
Added 20 hours ago
B
Private Banking Officer
BMO
London, ON
- Full-time
Basic knowledge of loan and security documentation, including registration and renewal routine.
Added 21 hours ago
Manager, Underwriting - Programs & Operations - WSI
Wawanesa Insurance
Toronto, ON · North York - Toronto, ON (Hybr, ON
The Manager, Underwriting – Programs & Operations leads underwriting, portfolio management, reinsurance coordination and operations for the Programs division. The role ensures business…
Added 21 hours ago
QP
Operations Coordinator
QuadReal Property Group
AB · Edmonton
- Full-time
…management/maintenance contract list (collection of COI/WCB etc.) Track renewal dates and report to appropriate manager 6 months prior to contracts…
Added 22 hours ago
CL
Key Account Manager
Canadian Linen / Quebec Linge
Toronto, ON
- Full-time
We have an opening for a Key Account Manager, Strategic Accounts within our Canadian Linen Operations.

BFL CANADA

Client Service Assistant

Waterloo, ON, N2J 1R1, Canada

The expected salary for this role ranges from $50,000 to $65,000. · Full-time

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Job details

Pay: The expected salary for this role ranges from $50,000 to $65,000.
Job type: Full-time
Experience: At least 1 year of work experience in insurance is an asset.
Posting language: English
Posted: Oct 29, 2026

Original job description

We offer more than a job, we offer a career!

We support our employees to shape their career by encouraging continuing education and investing in training and development.
We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.
We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support.
We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values.
We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs.
We recognize the importance of work-life balance with our hybrid work program, wellness allowance, and year-round social activities and events.

We are looking for a Client Service Assistant to join our team in our Waterloo office!

As a Client Service Assistant, you will be responsible to assist the Client Service Manager and the Client Service Representative to ensure the Commercial team meets company objectives and quality service to clients, colleagues, and insurers.

If you are career-minded and looking for a dynamic work environment with a growth mindset, you will love working among our team!

Your day as a client service assistant

Prepare certificates of insurance and automobile liability cards (pink slips).
Manage and update monthly bordereau.
Assist with the preparation of renewal presentation and new business proposals.
Prepare client manuals.
Follow up on policies and endorsements.
Prepare and update Excel spreadsheets.
Prepare cover notes, invoices, and letters for clients.
Pull MVRs.
Complete Word Sensa policy comparison.
Request loss experience from insurers.

Our ideal candidate

College or university diploma is required.
Detail oriented with excellent organizational and time management skills.
At least 1 year of work experience in insurance is an asset.
Strong verbal and written communication skills.
Excellent knowledge of the Microsoft Office suite.
RIBO licensed an asset.
Customer focused and sales oriented.
Ability to work well independently and as part of a team.

This posting is for an existing vacancy position.

The expected salary for this role ranges from $50,000 to $65,000. Annual salary will be determined by factors including prior experience, location, business segment, and relevance of the candidate’s skills to the role.

Who we are

Founded in 1987 by Barry F. Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. The firm has a team of over 1,500 professionals located in 27 offices across the country. Thanks to its Local International Office Network of independent brokers (LION), BFL CANADA provides clients with privileged access to insurance partners in over 140 countries, helping to support their operations both in Canada and globally.

Our BFL Toronto office is located in beautiful downtown, in the core of the Financial District. Easily accessible by public transit, our office is close to a plethora of top-notch restaurants, ideal for enjoyable lunches or drinks after work. Let’s stay in touch: follow us on LinkedIn to get privileged access to our activities and see our other job opportunities.

Let’s stay in touch: Follow us on LinkedIn to get privileged access to our activities and see our other job opportunities.

Visit our website to learn more about us: bflcanada.ca

BFL CANADA is an equal-opportunity employer. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Offers of employment at BFL CANADA are conditional upon satisfactory results of background verifications.

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More about this job

Responsibilities

The Client Service Assistant supports the Commercial team by preparing insurance documentation, managing client files, and ensuring quality service delivery. They are responsible for tasks such as preparing certificates of insurance, updating spreadsheets, and assisting with renewal presentations.

Requirements

Candidates must hold a college or university diploma and possess strong organizational and communication skills. At least one year of insurance experience and a RIBO license are considered assets for this role.

Skills

Insurance
Customer service
Microsoft Office
Data entry
Communication
Organizational skills
Time management
Sales oriented
Detail oriented
Policy management
Excel
Word
Insurance certificates
Teamwork

Benefits

Medical coverage
Dental coverage
Telemedicine
Employee and family assistance program
Retirement and savings programs
Wellness allowance
Hybrid work program

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Risk Management
Brokerage
Client Service
Microsoft Office
Excel
Word
RIBO
Automobile liability
Policy management
Commercial insurance
Customer focused
Sales oriented
Administrative support
Data management

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