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Added 6 hours ago
Associate Mortgage Underwriter, Residential Underwriting
First National Financial LP
Vancouver, BC
Full-time
We are hiring an Associate Mortgage Underwriter, Residential Underwriting!
Added 8 hours ago
Business Banking Associate, National Real Estate Group
TD
Surrey, BC · Vancouver, BC
Full-time
The Associate supports the underwriting, portfolio management, and execution of commercial real estate financing transactions within the National Real Estate Group. Working closely with…
Added 9 hours ago
Senior Manager, Core Trade Finance Operations
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Reporting to the Associate Vice President, Global Trade Finance Operations, the Senior Manager will lead the execution and performance of Core Trade Finance Operations across regional…
Added 10 hours ago
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Monitor weekly and monthly industry data and translate it into concise, decision-useful updates for the Senior Analyst and Senior Associate.
Added 10 hours ago
Senior Manager, Core Trade Finance Operations
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Senior Underwriter, Middle Market - West (BC)
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Full-time
Zurich Certified Insurance Apprentice including an Associate Degree and 1 or more years of experience in the Underwriting or Market Facing area.
Added 11 hours ago
Administration Support Associate - 6-month Contract
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We are looking for an Administration Support Associate.
Added 12 hours ago
Associate Insurance Advisor II
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Added 16 hours ago
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Toronto, ON · East York, ON
Full-time
We are hiring an Associate Mortgage Underwriter, Third Party Residential Underwriting – BMBE!
Added 16 hours ago
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Monitor weekly and monthly industry data and translate it into concise, decision-useful updates for the Senior Analyst and Senior Associate.
Added 17 hours ago
Associate, Acquisitions
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Full-time
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Added 17 hours ago
Insurance Sales Associate, Burlington
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Added 1 day ago
CAREERS
Cameron Stephens
Toronto, ON
Full-time
We are seeking an Associate that will play a critical role in both underwriting new CMHC-insured construction and term loans and managing an active loan portfolio. This dual-function…
Added 2 days ago
Associate Insurance Advisor II
Co-operators
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The Associate Insurance Advisor II is a key player in the support and development of the agency operation primarily through sales and service. This role utilizes a broad knowledge of The…
Added 24 days ago
Financial Services Advisor II
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Full-time
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Added 4 days ago
Citi Commercial Bank – Associé en services bancaires commerciaux, vice-présidence adjointe (bilingue français-anglais) / Citi Commercial Bank – Commercial Associate, AVP (French/English Bilingual)
Citi
Montreal, QC
Full-time
Added 3 days ago
Client Service Associate - Commercial Insurance
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Vancouver, BC
Full-time
We are looking for a Client Service Associate to join our team in our Vancouver office!
Added 3 days ago
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Added 4 days ago
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…company restructuring and risk control, financial modeling, underwriting, new legislation, and the efficiency of claims or reporting processes. You will also have the opportunity to work…
Added 4 days ago
Associate Director, Real Estate Trainee
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As an Associate Director, Real Estate, you will be required to support Directors in the Bank’s Real Estate Markets group. You will be responsible for analyzing and underwriting new loan…
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Added 4 days ago
Associate Director, Real Estate Trainee
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As an Associate Director, Real Estate, you will be required to support Directors in the Bank’s Real Estate Markets group. You will be responsible for analyzing and underwriting new loan…
Added 4 days ago
Risk Modelling Services, Actuarial, Life Associate
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…company restructuring and risk control, financial modeling, underwriting, new legislation, and the efficiency of claims or reporting processes. You will also have the opportunity to work…
Added 4 days ago
Associate Business Analyst - Canada
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Remote, Canada
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We’re looking for an Associate Business Analyst to join our Customer Success Team and help drive meaningful outcomes at the intersection of AI and insurance. You’ll collaborate with people…
Added 3 days ago
Associate, Investments (Debt)
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Full-time
Timbercreek is seeking an Associate, Investments (Debt) to be part of its Global Debt Investments team. The individual will thrive in a fast-paced entrepreneurial environment. The Associate…

BFL CANADA

Client Service Associate - Commercial Insurance

Vancouver, BC, Canada

Pay: The expected salary for this role ranges from $52,000 to $80,000.
Job type: Full-time
Apply by: Oct 17, 2026
Experience: At least 2-3 years of insurance experience in a similar role
Posting language: English
Posted: Sep 18, 2026

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Original job description

We offer more than a job, we offer a career!

We support our employees to shape their career by encouraging continuing education and investing in training and development.
We put our employees at the centre of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.
We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support.
We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values.
We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs.
We recognize the importance of work life balance with our hybrid work program, wellness allowance, and year-round social activities and events.

We are looking for a Client Service Associate to join our team in our Vancouver office!

As a Client Service Associate in our Commercial department, you will be responsible to assist all existing parties in the team. You will be working closely with the Client Service Manager (CSM) and Client Executive (CE) to provide the highest quality service to clients by providing professional and accurate documentation.

If you are career-minded and looking for a dynamic work environment with a growth mindset, you will love working among our team!

Your day as a Client Service Associate

Administrative

Print correspondence as needed and maintain policy files and/or electronic files to ensure that they are organized and up to date.
Process cover notes/binders, invoices, enclosure letters, memos, and other documentation as required
Prepare certificate lists at renewal and issues certificates of insurance as confirmed with the client.
Create abeyances, advise team, and follow up for outstanding items.
Process incoming mail and direct to the appropriate person on the team.
Update the renewal list as required.
Ensure all correspondence is accurate and flows in a timely
Update information in our internal management system as needed.

Accounting/Premium Finance

In conjunction with the CSM, monitor and follow up on outstanding client accounts receivables.
Work with the Accounting Department and insurers to resolve accounting discrepancies and related issues.
Organize and prepare premium financing, when required.

Client/Insurer

Respond to telephone calls and written inquiries from clients and underwriters in a timely and professional manner.
Issue certificates of insurance from client requests/contracts and, in conjunction with the CSM, ensure the insurance program meets requirements.
With the CSM, contact insurers to confirm coverage and amend as needed.
Advise clients of any discrepancies between the insurance program and the insurance requirements.
Assist the CSM in preparing underwriting submissions and client proposals when required.
Obtain claims history from the internal system, Claims Department, or insurers at renewal or when required.
Request and follow up with insurers and clients for outstanding information, endorsements or documentation, as applicable.
Provide a first review of the policy documents and endorsements.

General

Follows BFL policies and procedures, including security and quality procedures, as currently set out and as amended from time to time.
Other miscellaneous duties and special projects as
Assist teammates accordingly to fulfill excellent client

Our Ideal Candidate

At least 2-3 years of insurance experience in a similar role
Level 1 license required, Level 2 preferred
Tactful, mature and professional attitude in both internal and external matters
Solid proficiency in Microsoft Office, especially Excel
Strong ability and creativity to create/produce reports and presentations
Excellent communication and interpersonal skills
A proactive, collaborative approach with a strong sense of accountability and initiative
Strong interest to develop in commercial insurance
Detail oriented and high level of accuracy

The expected salary for this role ranges from $52,000 to $80,000. Annual salary will be determined by factors including prior experience, location, business segment, and relevance of the candidate’s skills to the role.

Who We Are

Founded in 1987 by Barry F. Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. The firm has a team of over 1,500 professionals located in 27 offices across the country. Thanks to its Local International Office Network of independent brokers (LION), BFL CANADA provides clients with privileged access to insurance partners in over 140 countries, helping to support their operations both in Canada and globally.

Here at BFL our employees have the freedom to demonstrate their own creativity, leadership and entrepreneurship because we strongly believe in them. We are a national collaborative team that thrives in a fast-paced environment.

Office Information

Our Vancouver office is situated in Coal Harbour, half a block from the world renowned Seawall. Employees often enjoy activities along the Seawall during their lunch break with Stanley Park being close by. Our office is easily accessible for employees by car and public transit and there are bike storage lockers in our building.

Let’s stay in touch: follow us on LinkedIn to get privileged access to our activities and see our other job opportunities.

Learn more about us on our website: http://www.bflcanada.ca/

BFL CANADA is an equal opportunity employer.

We welcome and encourage applications from people with diverse abilities. BFL Canada is committed to fostering an environment that is diverse, equitable, inclusive and accessible to all. The diversity of our talents enables innovation and creativity through diverse backgrounds, different thinking and unique knowledge. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Offers of employment at BFL CANADA are conditional upon satisfactory results of background verifications.

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More about this job

Responsibilities

The role involves providing administrative and professional support to the Commercial Insurance team by managing policy documentation, certificates of insurance, and renewal lists. Additionally, the associate handles client and insurer inquiries and assists with accounting tasks and underwriting submissions.

Requirements

Candidates need 2-3 years of insurance experience and a Level 1 license, with a Level 2 license preferred. Proficiency in Microsoft Office, particularly Excel, and strong professional communication skills are required.

Skills

Commercial Insurance
Microsoft Office
Microsoft Excel
Insurance Documentation
Underwriting Submissions
Account Receivables
Communication Skills
Interpersonal Skills
Attention To Detail
Report Generation
Presentation Skills

Benefits

Medical coverage
Dental coverage
Telemedicine
Employee and family assistance program
Retirement programs
Savings programs
Hybrid work program
Wellness allowance
Social activities and events

Visa sponsorship

Not detected in the job text

Keywords

Commercial Insurance
Insurance Brokerage
Risk Management
Level 1 License
Level 2 License
Certificates Of Insurance
Underwriting
Premium Finance
Policy Documentation
Account Receivables
Microsoft Excel
Microsoft Office
BFL Canada
Client Service
Insurance Renewals

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