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Added 12 mins ago
Retail Sales Associate
EssilorLuxottica Group
Niagara-on-the-Lake, ON
…technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare…
Added 12 mins ago
Sales Associate
EssilorLuxottica Group
Kitchener, ON
…technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare…
Added 12 mins ago
Customer Experience Associate - Westmorland, Saint John, NB (26.25 Hours / Week)
Scotiabank
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Added 25 mins ago
LC
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Sarnia, ON
- Part-time
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Added 57 mins ago
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Specifications Writer
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- Full-time
…foster a culture of collaboration - spaces that are designed for community. We strive to design spaces that are meaningful and memorable for our communities. Join our team of creative…
Added 1 hour ago
CG
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- Full-time
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Added 3 hours ago
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Regina, SK
- $17 to $20 CAD / hour
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Added 6 hours ago
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Added 6 hours ago
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Associate Faculty - Clinical Nursing
Lambton College
Sarnia, ON
- Part-time
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Added 6 hours ago
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Added 9 hours ago
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Added 9 hours ago
S
Seasonal Associate
Sephora
ON · Markham, ON
- $19.2 to $22.6 CAD / hour
At Sephora Canada, beauty is about feeling seen, valued, and empowered - individually and as a community. This holiday season, we’re looking for people who are excited to bring warmth,…
Added 9 hours ago
S
Seasonal Associate
Sephora
Thunder Bay, ON
- $19.2 to $22.6 CAD / hour
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BFL CANADA

Client Service Associate - Real Estate Insurance

Toronto, ON, Canada

The expected salary for this role ranges from $52,000 to $80,000. · Full-time

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Job details

Pay: The expected salary for this role ranges from $52,000 to $80,000.
Job type: Full-time
Apply by: Nov 7, 2026
Experience: 2-3 years insurance related experience
Posting language: English
Posted: Oct 8, 2026

Original job description

We offer more than a job, we offer a career!

We support our employees to shape their career by encouraging continuing education and investing in training and development.
We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.
We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support.
We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values.
We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs.
We recognize the importance of work life balance with our hybrid work program, wellness allowance, and year-round social activities and events.

We are looking for a Client Service Associate to join our team in our Toronto Office!

As a Client Service Associate in our Real Estate division, you will be responsible to assist the Client Service Manager (CSM) and Client Executive (CE) to provide the highest quality service to clients by providing professional and accurate documentation.

If you are career-minded and looking for a dynamic work environment with a growth mindset, you will love working among our team!

Your day as a Client Service Associate

Processes submissions and/or summaries and provides to Marketing, with clear instructions and direction from CSM/CE.
Obtains claims history from claims department on behalf of CSM/CE.
Processes proposals for new and renewal business, with clear instructions and direction from the CSM/CE.
Responds to telephone calls and written inquiries from clients in a timely and professional manner, in the absence of the CSM/CE.
Processes cover notes/binders, invoices, certificates of insurance, enclosure/clarification letters, memos, and other documentation as required, with clear instructions and direction from CSM/CE.
Maintains expiry lists, records, and policy files to ensure that they are organized and up to date.
Requests and follows up with Marketing for outstanding information, endorsements or policy documentation.
Creates abeyances and advises CSM/CE of follow ups on outstanding items from Marketing and clients.
Processes incoming mail and directs to appropriate personnel within the department.
Works with Accounting Department to resolve accounting discrepancies and related issues.
Monitors and follows up on outstanding client receivables, as instructed by the CSM/CE.
Organizes and prepares premium financing, when required.
Other miscellaneous duties and special projects as required.
Follows corporate policies and procedures.

Our Ideal Candidate

2-3 years insurance related experience
Must have a RIBO license
Strong verbal and written communication skills
Ability to work well independently, as part of a team and with others throughout the organization
Good knowledge of Microsoft Word, Outlook, Excel, PowerPoint
Ability to work with high volume accounts, in a fast paced environment
Effective time management/organizational skills
Client focused and service oriented
Energetic and flexible
Mature, positive attitude
Detail oriented

The expected salary for this role ranges from $52,000 to $80,000. Annual salary will be determined by factors including prior experience, location, business segment, and relevance of the candidate’s skills to the role.

Who we are

Founded in 1987 by Barry F. Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. The firm has a team of over 1,450 professionals located in 27 offices across the country. Thanks to its Local International Office Network of independent brokers (LION), BFL CANADA provides clients with privileged access to insurance partners in over 140 countries, helping to support their operations both in Canada and globally.

Office Information

Our BFL Toronto office is located in beautiful downtown, in the core of the Financial District. Easily accessible by public transit, our office is close to a plethora of top-notch restaurants, ideal for enjoyable lunches or drinks after work. Let’s stay in touch: follow us on LinkedIn to get privileged access to our activities and see our other job opportunities.

Let’s stay in touch: follow us on LinkedIn to get privileged access to our activities and see our other job opportunities.

Learn more about us on our website: http://www.bflcanada.ca/

BFL CANADA is an equal opportunity employer.

We welcome and encourage applications from people with diverse abilities. BFL Canada is committed to fostering an environment that is diverse, equitable, inclusive and accessible to all. The diversity of our talents enables innovation and creativity through diverse backgrounds, different thinking and unique knowledge. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Offers of employment at BFL CANADA are conditional upon satisfactory results of background verifications.

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More about this job

Responsibilities

Support the Client Service Manager and Client Executive by preparing insurance submissions, proposals, policy documents, and other client materials, and by responding to client inquiries. Maintain organized policy records, coordinate with marketing and accounting, follow up on outstanding information and receivables, and assist with premium financing and other departmental tasks.

Requirements

Candidates must have 2–3 years of insurance-related experience and a RIBO license. They should have strong verbal and written communication, proficiency with Microsoft Office, effective organizational and time-management skills, attention to detail, and the ability to work independently and collaboratively in a fast-paced, high-volume environment.

Skills

Insurance Documentation
Client Service
Verbal Communication
Written Communication
Microsoft Word
Microsoft Outlook
Microsoft Excel
Microsoft PowerPoint
Time Management
Organization
Attention to Detail
Teamwork
Independent Work
High-Volume Account Management
Claims History Processing
Policy File Management

Benefits

Medical Coverage
Dental Coverage
Telemedicine
Employee and Family Assistance Program
Retirement and Savings Programs
Hybrid Work Program
Wellness Allowance
Social Activities and Events
Continuing Education
Training and Development

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Real Estate Insurance
RIBO License
Client Service
Insurance Brokerage
Risk Management
Submissions
Claims History
New Business
Renewals
Proposals
Cover Notes
Binders
Certificates of Insurance
Endorsements
Policy Documentation
Expiry Lists
Policy Files
Marketing
Client Receivables
Premium Financing
Accounting
Microsoft Word
Microsoft Outlook
Microsoft Excel
Microsoft PowerPoint
High-Volume Accounts
Client-Focused Service

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