Jobs in Canada

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Added 13 mins ago
EW
UX/UI Designer / Concepteur UI/UX
Evolving Web
Montreal, QC
- Full-time
Support project teams in understanding client business goals and user needs through research and analysis.
Added 14 mins ago
M
Senior Accountant, Quality, Methodology
MNP
Markham, ON · ON · Toronto, ON · Mississauga, ON
- Full-time
MNP is proudly Canadian. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada. Entrepreneurial to our core, our…
Added 14 mins ago
D
Building Operator
Dream
Laval, QC
- Full-time
Added 14 mins ago
GM
Sr. Calibration Specialist
General Motors
Markham, ON
- Full-time
…times per week, at minimum [or other frequency dictated by the…
Added 14 mins ago
VP, Performance Marketing (Paid Media)
Viral Nation Inc.
Canada
…to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing…
Added 14 mins ago
EW
Senior UX Designer / Concepteur UX Senior
Evolving Web
Remote, Canada
- Full-time
- Remote
…team's capabilities, find the intersection of user needs and business objectives, and work closely with other designers, developers, and decision…
Added 14 mins ago
A
Intermediate Electrical Engineer
Arcadis
Vancouver, BC
- Full-time
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
Added 14 mins ago
A
Intermediate Electrical Engineer
Arcadis
Toronto, ON
- Full-time
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
Added 14 mins ago
A
Senior Electrical Engineer
Arcadis
Toronto, ON
- Full-time
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
Added 14 mins ago
A
Senior Electrical Engineer
Arcadis
Vancouver, BC
- Full-time
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
Added 14 mins ago
Conduct of Operations & Nuclear Professional Advisor - CA Posting
BWXT
Chalk River, ON
Must reside in or be willing to relocate near the Chalk River, ON Site
Added 14 mins ago
Climate Change and Sustainability Internship - 2027
Mott MacDonald
Toronto, ON
…with clients to solve complex challenges, deliver sustainable solutions, and create lasting impact for the communities they…
Added 14 mins ago
A
Assistant, Executive
Aecon
Toronto, ON
- $70,000 to $90,000 CAD / year
Supports a senior executive whose responsibilities span multiple business units, functions, projects, and time zones.
Added 14 mins ago
Summer Student
Cargill
Balcarres, SK
Shift(s) Available: Day Shift
Added 14 mins ago
Installation Technician
ASSA ABLOY
Toronto, ON · Etobicoke, ON
ASSA ABLOY Entrance Systems, Pedestrian Door Solutions
Added 28 mins ago
C
Business Systems Analyst - Robotic Process Automation (RPA)
Co-operators
Regina, SK
- Full-time
Work Model: Hybrid (2 days in office)
Added 28 mins ago
C
Senior Data Integration Specialist
Co-operators
Moncton, NB · Guelph, ON · Toronto, ON · Mississauga, ON · Burlington, ON · Montreal, QC · Quebec, QC · Regina, SK · Calgary, AB
- Full-time
Work Model: Hybrid (2 days in office)
Added 28 mins ago
UH
Technical Specialist
University Health Network
Toronto, ON
- Full-time
The Technical Specialist work closely with other Business Intelligence (BI) Analyst and Developer, Data Engineers, Clinical/SME teams and Other Epic Application Team, this position is…
Added 28 mins ago
UI
Sales Manager
UAP Inc.
Toronto, ON
- Full-time
At NAPA, we are driving the future of the auto parts industry with unmatched service and innovative solutions. Our passionate sales team is at the heart of our success, dedicated to…
Added 28 mins ago
A
People & Culture Generalist
Arrow
Guelph, ON
- Full-time
Must possess strong human relations and communication skills, along with organizational planning and personal computer proficiency
Added 28 mins ago
L
Sr. Marketing Data Analyst (Marketing Analytics & Insights)
Lenovo
Markham, ON
- $92,000 to $140,990 CAD / year
…performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable,…
Added 28 mins ago
RG
Senior Accounting Analyst, Structured Finance
Reinsurance Group of America
Toronto, ON
- Full-time
Coordinate project team of professionals representing various functions (including business development, pricing/valuation, tax, investments, legal, consolidated accounting, local…
Added 28 mins ago
P
Manager, Internal Audit, Regulatory Compliance and Risk Management (Bilingual FR/EN)
PwC
Montreal, QC
- Full-time
…anticipate and solve problems. You will help us find realistic solutions that are adapted to our clients' business challenges. Responsibilities include but are not limited…
Added 29 mins ago
AI
Innovation & Account Strategy Lead
Avanciers Inc.
Toronto, ON
- $110,000 to $120,000 CAD / year
- Full-time
Analyze operational trends, recurring issues, and business challenges to identify and recommend innovative, technology-driven solutions.
Added 29 mins ago
T®
Software Development Engineer
TekWissen ®
Vaughan, ON
- $55 to $60 CAD / hour
- Contract
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. This Client is an American…

BFL CANADA

Client Service Manager - Commercial (Vancouver Island)

Victoria, BC, V8Z 6T8, Canada

The expected salary for this role ranges from $73,000 to $110,000. · Full-time

Apply on recruiting.ultipro.ca About employer

Applications open in a new tab.

Job details

Pay: The expected salary for this role ranges from $73,000 to $110,000.
Job type: Full-time
Experience: Minimum 5 years Commercial insurance experience with a focus on broking and client management.
Posting language: English
Posted: Nov 6, 2026

Original job description

We offer more than a job, we offer a career!

We support our employees to shape their career by encouraging continuing education and investing in training and development.
We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.
We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support.
We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values.
We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs.
We recognize the importance of work life balance with our hybrid work program, wellness allowance, and year-round social activities and events.

We are looking for a Client Service Manager to join our team in our Victoria office!

As a Client Service Manager in our Commercial division, you will be responsible to assist the Client Executive (CE) with all client management requirements, with a focus on retention of the assigned book of business.

If you are career-minded and looking for a dynamic work environment with a growth mindset, you will love working among our team!

Your day as a Client Service Manager

Client

Proactively manages a book of business by reviewing clients’ exposures, gaps in coverage, and loss
history and proposes appropriate coverages and/or solutions with CE.
Develops account strategies, presentations and proposals with CE.
Answers client questions and handles daily requests/coverage changes.
Ensures maximum retention of book. Works with a Client Service Assistant (CSA) to provide
exceptional client service.
Works with a CSA to ensure all certificates of insurance are issued accurately and in a timely manner.
Reviews contracts to ensure insurance program meets requirements and works with insurers to amend coverages/ obtain agreement.
Establishes appropriate procedures for claims administration/l loss prevention activity
An advocate for our clients during the claims process.

Marketing

Manages the marketing process in close collaboration with the CE.
Prepares accurate and comprehensive underwriting submissions.
Utilizes relationships to negotiate best terms for new and renewal business.
Endorses policy wordings based on client requests.
Works with insurers to provide coverage solutions to better meet our clients’ changing operations and as new products are being offered.
Ensures the accuracy of renewal documentation and issues manuscript policies when required.
Reviews policy wordings and other documentation for accuracy and completeness.

Team

Supervises and trains the CSA on internal procedures and works to develop their general insurance
knowledge.
Proofs CSA’s work to ensure internal and external documents are accurate and expedited in a timely manner.
Works with the CSA to ensure timely and accurate follow ups on outstanding client accounts receivables.
Meets with BFL Compliance regularly to review accounts and procedures.

General

Maintains policy files and/or electronic files to ensure that they are organized and up to date.
Responds to telephone calls and written inquiries from clients and underwriters in a timely and professional manner.
Participates in industry functions and targeted public relations activities.
Maintains important market relationships.
Follows BFL policies and procedures, including security and quality procedures, as currently set out and as amended from time to time.
Other miscellaneous duties and special projects as required.

Our Ideal Candidate

Minimum 5 years Commercial insurance experience with a focus on broking and client management.
Level 2 license (insurance designation, CIP or CAIB preferred).
High attention to detail.
Must be client focused and service oriented.
Excellent communication skills, listening, verbal, and written.
Ability to work well independently, as part of a team, and with others throughout the organization.
Positive attitude and a desire to grow.
Willingness to go beyond the job description.
Good knowledge of Microsoft Word, Outlook, Excel, and PowerPoint.

The expected salary for this role ranges from $73,000 to $110,000. Annual salary will be determined by factors including prior experience, location, business segment, and relevance of the candidate’s skills to the role.

About BFL CANADA

Founded in 1987 by Barry F. Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. The firm has a team of over 1,450 professionals located in 27 offices across the country. Thanks to its Local International Office Network of independent brokers (LION), BFL CANADA provides clients with privileged access to insurance partners in over 140 countries, helping to support their operations both in Canada and globally.

Office Information

Located in the modern Apex building, our Victoria office offers a bright, professional, and collaborative space. With easy access to major routes, public transit, and nearby amenities, it’s a convenient and dynamic location for both work and lifestyle. Our space is designed to foster connection and growth, giving you the opportunity to be part of an expanding team while enjoying all that Victoria has to offer.

Let’s stay in touch: follow us on LinkedIn to get privileged access to our activities and see our other job opportunities.

Learn more about us on our website: http://www.bflcanada.ca/

BFL CANADA is an equal opportunity employer.

We welcome and encourage applications from people with diverse abilities. BFL Canada is committed to fostering an environment that is diverse, equitable, inclusive and accessible to all. The diversity of our talents enables innovation and creativity through diverse backgrounds, different thinking and unique knowledge. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Offers of employment at BFL CANADA are conditional upon satisfactory results of background verifications.

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

The Client Service Manager proactively manages a book of business by reviewing client exposures, developing account strategies, and ensuring maximum retention. They also supervise and train the Client Service Assistant while maintaining strong relationships with clients and underwriters.

Requirements

Candidates must have a minimum of 5 years of commercial insurance experience with a focus on broking and client management. A Level 2 insurance license is required, with CIP or CAIB designations preferred.

Skills

Commercial insurance
Broking
Client management
Account strategy
Risk management
Claims administration
Underwriting submissions
Policy documentation
Microsoft Word
Microsoft Outlook
Microsoft Excel
Microsoft PowerPoint
Communication skills
Training
Customer service

Benefits

Medical coverage
Dental coverage
Telemedicine
Employee and family assistance program
Retirement and savings programs
Wellness allowance
Hybrid work program

Visa sponsorship

Not detected in the job text

Keywords

Commercial Insurance
Broking
Client Management
Risk Management
Insurance Brokerage
Underwriting
Claims Administration
Loss Prevention
Policy Wordings
Account Management
CIP
CAIB
Level 2 License
Hybrid Work
Client Retention
Insurance Consulting

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Work requirements

Jobs in Canada