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Added 12 mins ago
AC
Allstate Sales Agent
Allstate Canada
Thunder Bay, ON
- Full-time
As an Allstate Sales Agent, you’ll grow your own book of business, build strong relationships in your community, and help people protect what matters most. This is a hybrid role, where…
Added 12 mins ago
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Sales Development Representative
VendorPM
Toronto, ON
- $55,000 CAD / year
- Full-time
…turning ideas into action, and wants to grow alongside the business you're helping build-we want to hear from…
Added 12 mins ago
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Junior BAS Technician - FIFO 14/14
Convergint
Fort McMurray, AB
- Full-time
Maintain BAS automation network and understand development concepts. Work with the client on adding new assets to their business LAN.
Added 12 mins ago
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Head Of Cybersecurity
Irth
Canada
- Full-time
Balance security risk, business priorities, and operational requirements
Added 12 mins ago
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Furniture Maker
Shorefast
Joe Batt's Arm, NL
- $21 to $25 CAD / hour
- Full-time
…mission of Shorefast is to build, learn, and share economic development practices that activate the assets of local places. Through the newly established Shorefast Institute for Place-based…
Added 12 mins ago
NR
Production Supervisor
Nucor Rebar Fabrication
Canada
- Full-time
…collaboratively across departments to achieve operational and business…
Added 12 mins ago
TS
Operations Supervisor - Afternoon Shift
TalentSphere Staffing Solutions
Brantford, ON
- Full-time
Post-secondary education in operations, manufacturing, business or a related discipline is an asset; equivalent industry experience will also be considered.
Added 12 mins ago
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Controls Integration Specialist Supervisor
CenterLine (Windsor) Limited
Lasalle, ON
- Full-time
…provides technical leadership, resource management, employee development, and cross-functional coordination while driving continuous improvement, quality, and operational excellence. This…
Added 12 mins ago
AC
Early Career: Actuarial Analyst, Health
Aon Corporation
Calgary, AB
- Full-time
Launch is a structured 10-month Early Career development program that combines meaningful work, business learning, professional development and relationship-building across Aon. The program…
Added 12 mins ago
TFT - Manager, Quality & Performance
Canadian Mental Health Association - Windsor Essex County
Windsor, ON
This position has oversight and responsibility for the leadership, development of the data and quality performance team and administrative teams.
Added 12 mins ago
OC
Intermediate Geotechnical Engineer
Okane Consultants
Saskatoon, SK
- Full-time
- You’ll build strong professional relationships with clients and actively engage in business development initiatives, exploring innovative opportunities beyond your project scope. Your…
Added 12 mins ago
OC
Intermediate Geotechnical Engineer
Okane Consultants
Calgary, AB
- Full-time
- You’ll build strong professional relationships with clients and actively engage in business development initiatives, exploring innovative opportunities beyond your project scope. Your…
Added 12 mins ago
PC
Account Manger
Provincial Credit Union
O'leary, PE
- Full-time
Support business development by seeking new member opportunities and promoting Credit Union solutions.
Added 12 mins ago
PC
Senior Account Manager
Provincial Credit Union
O'leary, PE
- Full-time
Actively contribute to business development and growth by developing new relationships and expanding the Credit Union’s business member base.
Added 12 mins ago
Senior Lead - Indigenous Relations - Quebec
Pomerleau
Gatineau, QC · Levis, QC · Montreal, QC
In close collaboration with other departments (Pre-Construction, Operations, Business Development, Government Relations, Pomerleau Capital), the successful candidate will contribute to the…
Added 12 mins ago
[VO2 Canada] - Développeuse.eur Angular– Missions Ponctuelles
VO2 Group
Montreal, QC
✔️ Jusqu’à la réalisation à l’échelle, grâce à une expertise reconnue en business & tech, data et IA 🤖✨
Added 12 mins ago
[VO2 Canada] - Développeuse.eur Java – Missions Ponctuelles
VO2 Group
Montreal, QC
✔️ Jusqu’à la réalisation à l’échelle, grâce à une expertise reconnue en business & tech, data et IA 🤖✨
Added 12 mins ago
[VO2 Canada] - Analyste Qualité (QA) - Missions Ponctuelles
VO2 Group
Montreal, QC
✔️ Jusqu’à la réalisation à l’échelle, grâce à une expertise reconnue en business & tech, data et IA 🤖✨
Added 12 mins ago
S
International Admissions Officer
SAIT
Calgary, AB
- Temporary
The Corporate Development, Applied Research and International (CDARI) division is home to SAIT’s continuing education and corporate training offerings, industry applied research services,…
Added 12 mins ago
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Software Engineer, AI - 12 month Contract
Pelmorex
Oakville, ON
- Full-time
- Contract
…our workforce with AI, building custom AI solutions for the business, and monetizing our data. This is an early, ground-floor role on a small, high-leverage team. You'll have an unusually…
Added 12 mins ago
JC
Director of Engineering Process & Business Systems
Johnson Controls
AB · SA - Edmonton Orion
- Full-time
…This role is responsible for connecting engineering strategy, business systems, product data, process governance, workforce capability, and continuous improvement into a scalable operating…
Added 12 mins ago
CE
Front of House Manager - National Westhills
Concorde Entertainment Group
Calgary, AB
- Full-time
25% Company-wide food & beverage discount & access to frequent local business discounts/specials
Added 12 mins ago
LC
CS Instructor - Adult Mandarin School
Langara College
Location Conversion
- Part-time
Input final grades into Langara’s student management system within 10 business days of the final class/exam.
Added 12 mins ago
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Senior Analyst, Site Merchandising
Walmart
Mississauga, ON
- Full-time
…constantly seeks to enhance customer satisfaction. Supporting the development of testing and experimentation plans, the Senior Analyst iterates on site experiences to enhance engagement…
Added 12 mins ago
BA
Inspector
Bereavement Authority of Ontario
Toronto, ON
- Full-time
May be required to work outside standard business hours, including evenings or weekends, depending on the urgency or complexity of inspections.

BFL CANADA

Client Service Representative

Waterloo, ON, N2J 1R1, Canada

The expected salary for this role ranges from $65,000 to $75,000. · Full-time

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Job details

Pay: The expected salary for this role ranges from $65,000 to $75,000.
Job type: Full-time
Experience: Minimum 3 years industry related experience
Posting language: English
Posted: Nov 2, 2026

Original job description

We offer more than a job, we offer a career!

We support our employees to shape their career by encouraging continuing education and investing in training and development.
We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.
We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support.
We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values.
We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs.
We recognize the importance of work-life balance with our hybrid work program, wellness allowance, and year-round social activities and events.

We are looking for a Client Service Representative to join our team in our waterloo office!

As a Client Service Representative, you will be responsible to maintain and service a profitable book of business based upon the company’s objectives and individual business plans.

If you are career-minded and looking for a dynamic work environment with a growth mindset, you will love working among our team!

Your day as a client service representative

Actively manage your renewal book of business including identifying opportunities to upsell and cross sell in support of growth initiatives
Request and follow up with insurers and/or clients for outstanding information, endorsements or policy documentation.
Prepare proposals for renewals and new business.
Respond to telephone calls and written inquiries from clients and underwriters.
Negotiating with Insurers and/or changes, renewals and new business where applicable.
Review policy wordings and other documentation for accuracy and completeness and as required, notes and corrects errors.
Create abeyance and follow up for outstanding items from underwriters, markets and clients.
Market own new business and renewals when necessary
Issue Certificates of Insurance, Pink Slips and other documentation as required on your book as well as supporting the team when required
Create and manage Financing Contracts/Payment options for clients
Monitor and follow up on outstanding client’s receivables.
Responsible for monthly Bordeaux, where required
Invoice and manage receivables.
Other miscellaneous duties and special projects as required.

Our ideal candidate

Minimum 3 years industry related experience
Professional designation required (RIBO)
Good knowledge of markets and their policy wordings
Strong verbal and written communication skills
Ability to work well independently, as part of a team
Strong experience with Microsoft Office applications
Good knowledge of Broker Portals, EPIC, CSR 24 and CompuQuote is an asset
Effective time management and organizational skills
Customer focused and service oriented.
High attention to detail.

This posting is for an existing vacancy created position.

The expected salary for this role ranges from $65,000 to $75,000. Annual salary will be determined by factors including prior experience, location, business segment, and relevance of the candidate’s skills to the role.

Who we are

Founded in 1987 by Barry F. Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. The firm has a team of over 1,500 professionals located in 27 offices across the country. Thanks to its Local International Office Network of independent brokers (LION), BFL CANADA provides clients with privileged access to insurance partners in over 140 countries, helping to support their operations both in Canada and globally.

Let’s stay in touch: follow us on LinkedIn to get privileged access to our activities and see our other job opportunities.

Visit our website to learn more about us: www.bflcanada.ca

We welcome and encourage applications from people with diverse abilities. BFL Canada is committed to fostering an environment that is diverse, equitable, inclusive, and accessible to all. The diversity of our talents enables innovation and creativity through diverse backgrounds, different thinking, and unique knowledge. Accommodation is available on request for candidates taking part in all aspects of the selection process.

BFL CANADA does not use any Artificial Intelligence tool or technology to screen, evaluate, or select applicants.

Offers of employment at BFL CANADA are conditional upon satisfactory results of background verifications.

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More about this job

Responsibilities

The Client Service Representative is responsible for managing a book of business, including renewals, upselling, and cross-selling opportunities. They will also handle client inquiries, negotiate with insurers, and ensure all policy documentation is accurate and complete.

Requirements

Candidates must have at least 3 years of industry-related experience and hold a professional RIBO designation. Strong communication skills, attention to detail, and proficiency with Microsoft Office and insurance software are required.

Skills

Client service
Insurance brokerage
Risk management
Renewal management
Upselling
Cross selling
Policy documentation
Negotiation
Microsoft Office
Broker portals
EPIC
CSR 24
CompuQuote
Time management
Organizational skills
Customer service

Benefits

Medical coverage
Dental coverage
Telemedicine
Employee and family assistance program
Retirement and savings programs
Wellness allowance
Hybrid work program

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Risk Management
Brokerage
RIBO
Renewals
Underwriting
Policy Wordings
Certificates of Insurance
Financing Contracts
Receivables
Bordeaux
Microsoft Office
EPIC
CSR 24
CompuQuote
Customer Service
Hybrid Work
Insurance Broker

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