Find work in Canada.

557,954 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 min ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
…Resources roles as required, helping to maintain continuity of service during absences, periods of increased workload, or other operational needs. This includes supporting key HR processes…
Added 1 min ago
BL
Microsoft Dynamics 365 Developer 6 to 12 Month Contract
Belmont Lavan
Canada
- Contract
Microsoft Dynamics 365: Dynamics 365 Customer Engagement (Sales, Customer Service and Field Service)
Added 1 min ago
IR
Receptionist/Typist
Interlake-Eastern Regional Health Authority
Arborg, MB
- Full-time
Demonstrated ability to display professional conduct at all times when dealing with fellow staff members, public, Board Members, etc.
Added 1 min ago
FR
Weekend Security Concierge
FirstService Residential Canada
Toronto, ON · North York, ON
- Full-time
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Added 1 min ago
P
Manager, Processing
Premier
London, ON
- Full-time
…Underwriting, Finance and other business teams to keep work moving and service standards…
Added 1 min ago
LV
SEASONAL ASSOCIATE-EN
La Vie En Rose
Edmonton, AB
- Part-time
You listen to customers’ needs to provide exceptional customer service;
Added 1 min ago
DR
Junior Sales Representative
Dawn Recruiting Agency
AB · Edmonton, AB
- $45,000 to $75,000 CAD / year
- Full-time
Identify customer needs and provide relevant product or service information.
Added 1 min ago
OD
Licensed Plumber (306A)
Open Door Media CA
Bloomfield, ON
- Full-time
Join a Company That Puts Quality, Teamwork, and Customer Service First
Added 1 min ago
SD
Spécialiste du soutien aux patients /Patient Support Specialist
Shoppers Drug Mart Specialty Health Network
Montreal, QC · Saint-Laurent, QC
- Full-time
…Canadian payer landscape, PSP operations, and patient-centred service…
Added 1 min ago
TP
Firefighter Recruit (Multiple Permanent Opportunities)
Toronto Pearson International Airport
Toronto, ON
- Full-time
…global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 2,100 GTAA employees are working to create a…
Added 1 min ago
NL
Business Operations & Administrative Coordinator
Northfast Limited
Sudbury, ON · Greater Sudbury, ON
- Full-time
…industrial, mining, and construction industries, we take pride in our customer service, strong relationships, and ability to adapt to our customers'…
Added 1 min ago
BC
Audit and Tech Records Coordinator
British Columbia Institute of Technology
Richmond, BC
- Full-time
Demonstrated high levels of customer service, and interpersonal communications
Added 1 min ago
T
Senior Planner, Transportation Facilities
TransLink
Vancouver, BC · Greater Vancouver, BC
- $100,080 to $150,120 CAD / year
- Full-time
…transportation facilities projects including but not limited to customer amenity initiatives, expansion of cycling infrastructure, improvements to existing facilities, and integration of…
Added 1 min ago
P
Project Manager – Security Systems Integration | Chargé(e) de projets – Intégration de systèmes de sécurité (PM-002)
Potenco
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…departments to ensure projects are delivered efficiently, meet customer expectations, and comply with established quality and operational…
Added 1 min ago
OI
Inova Québec - Bilingual Sales Representative
Orbit Insurance Services
Montreal, QC
- Full-time
Reporting to the Senior Manager, Sales & Service, you will handle inbound calls from customers seeking quotes or looking to expand their coverage. Your role is to uncover customer needs,…
Added 1 min ago
Fairmont Gold Supervisor, Part-Time
Fairmont Hotels & Resorts
Vancouver, BC
Consistently offer professional, friendly and engaging service
Added 1 min ago
BE
Warehouse Associate Full-Time | On-Site | Paris, Ontario
boneyard event services, inc
Mississauga, ON
- Full-time
…innovation, reliability, and an unwavering commitment to exceptional customer service. We are continually investing in our people, equipment, and processes to remain a preferred business…
Added 1 min ago
GZ
Yardi Specialist
Gestion Zagora
Montreal, QC
- Full-time
Added 1 min ago
KS
General Manager
K1 Speed Canada
Mississauga, ON
- Full-time
All staff are strictly adhering to company policies and providing outstanding customer service
Added 1 min ago
ES
Robot Programmer
Engineering Search Firm Inc.
Cambridge, ON
- Full-time
Perform routine and emergency service maintenance on robotic systems at customer locations to ensure maximum uptime and performance.
Added 1 min ago
BC
Project Associate (Permanent)
Babcock Canada Inc.
Victoria, BC
- Full-time
…Canadian team is proud to be trusted to deliver key naval in-service support for the Royal Canadian Navy. We also operate in the Aviation sector, where Babcock ensures that the aircrew…
Added 1 min ago
NT
Travel Consultant
NorthStar Travel & Associates
Kitchener, ON
- Full-time
Candidates should possess excellent Customer Service skills, with the ability to communicate clearly, handle inquiries, and resolve issues in a professional manner.
Added 1 min ago
SI
International Trades Specialist
Skyjack Inc.
Kitchener, ON
- Full-time
Able to communicate effectively in both oral and written forms with various levels of the organization and service providers.
Added 1 min ago
W(
Sales Associate
WINS (Women In Need Society)
Calgary, AB
- Part-time
Ensure high levels of customer satisfaction through excellent sales service
Added 1 min ago
AC
Food Service Worker Lead
Aramark Canada
Hamilton, ON · Waterdown, ON
- Full-time
Great customer service and interpersonal skills

BFL CANADA

Client Service Representative

Waterloo, ON, N2J 1R1, Canada

The expected salary for this role ranges from $65,000 to $75,000. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: The expected salary for this role ranges from $65,000 to $75,000.
Job type: Full-time
Experience: Minimum 3 years industry related experience
Posting language: English
Posted: Nov 2, 2026

Original job description

We offer more than a job, we offer a career!

We support our employees to shape their career by encouraging continuing education and investing in training and development.
We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.
We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support.
We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values.
We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs.
We recognize the importance of work-life balance with our hybrid work program, wellness allowance, and year-round social activities and events.

We are looking for a Client Service Representative to join our team in our waterloo office!

As a Client Service Representative, you will be responsible to maintain and service a profitable book of business based upon the company’s objectives and individual business plans.

If you are career-minded and looking for a dynamic work environment with a growth mindset, you will love working among our team!

Your day as a client service representative

Actively manage your renewal book of business including identifying opportunities to upsell and cross sell in support of growth initiatives
Request and follow up with insurers and/or clients for outstanding information, endorsements or policy documentation.
Prepare proposals for renewals and new business.
Respond to telephone calls and written inquiries from clients and underwriters.
Negotiating with Insurers and/or changes, renewals and new business where applicable.
Review policy wordings and other documentation for accuracy and completeness and as required, notes and corrects errors.
Create abeyance and follow up for outstanding items from underwriters, markets and clients.
Market own new business and renewals when necessary
Issue Certificates of Insurance, Pink Slips and other documentation as required on your book as well as supporting the team when required
Create and manage Financing Contracts/Payment options for clients
Monitor and follow up on outstanding client’s receivables.
Responsible for monthly Bordeaux, where required
Invoice and manage receivables.
Other miscellaneous duties and special projects as required.

Our ideal candidate

Minimum 3 years industry related experience
Professional designation required (RIBO)
Good knowledge of markets and their policy wordings
Strong verbal and written communication skills
Ability to work well independently, as part of a team
Strong experience with Microsoft Office applications
Good knowledge of Broker Portals, EPIC, CSR 24 and CompuQuote is an asset
Effective time management and organizational skills
Customer focused and service oriented.
High attention to detail.

This posting is for an existing vacancy created position.

The expected salary for this role ranges from $65,000 to $75,000. Annual salary will be determined by factors including prior experience, location, business segment, and relevance of the candidate’s skills to the role.

Who we are

Founded in 1987 by Barry F. Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. The firm has a team of over 1,500 professionals located in 27 offices across the country. Thanks to its Local International Office Network of independent brokers (LION), BFL CANADA provides clients with privileged access to insurance partners in over 140 countries, helping to support their operations both in Canada and globally.

Let’s stay in touch: follow us on LinkedIn to get privileged access to our activities and see our other job opportunities.

Visit our website to learn more about us: www.bflcanada.ca

We welcome and encourage applications from people with diverse abilities. BFL Canada is committed to fostering an environment that is diverse, equitable, inclusive, and accessible to all. The diversity of our talents enables innovation and creativity through diverse backgrounds, different thinking, and unique knowledge. Accommodation is available on request for candidates taking part in all aspects of the selection process.

BFL CANADA does not use any Artificial Intelligence tool or technology to screen, evaluate, or select applicants.

Offers of employment at BFL CANADA are conditional upon satisfactory results of background verifications.

Apply About employer

More about this job

Responsibilities

The Client Service Representative is responsible for managing a book of business, including renewals, upselling, and cross-selling opportunities. They will also handle client inquiries, negotiate with insurers, and ensure all policy documentation is accurate and complete.

Requirements

Candidates must have at least 3 years of industry-related experience and hold a professional RIBO designation. Strong communication skills, attention to detail, and proficiency with Microsoft Office and insurance software are required.

Skills

Client service
Insurance brokerage
Risk management
Renewal management
Upselling
Cross selling
Policy documentation
Negotiation
Microsoft Office
Broker portals
EPIC
CSR 24
CompuQuote
Time management
Organizational skills
Customer service

Benefits

Medical coverage
Dental coverage
Telemedicine
Employee and family assistance program
Retirement and savings programs
Wellness allowance
Hybrid work program

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Risk Management
Brokerage
RIBO
Renewals
Underwriting
Policy Wordings
Certificates of Insurance
Financing Contracts
Receivables
Bordeaux
Microsoft Office
EPIC
CSR 24
CompuQuote
Customer Service
Hybrid Work
Insurance Broker

Report this job