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Added 4 days ago
GE
Landfill Heavy Equipment Operator
GFL Environmental Inc.
Camrose, AB
- Full-time
Employee Support: Full access to our confidential Employee Assistance Program (EAP).
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ST
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Mississauga, ON · Toronto, ON
- Full-time
Your Future: RRSP Matching Program, Professional Development Reimbursement
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- Contract
…health/dental/vision/fitness provisions, and pension and employee assistance program(s) that support your physical, mental, and financial…
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Rehabilitation Assistant - Rehabilitation and Supportive Care Services
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Halifax, NS
Reporting to the Program Manager of the Medical-Surgical and Cancer Care department within the Rehabilitation and Supportive Care Services portfolio, and under the supervision of…
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Manager - Violence Prevention, Intervention & Response Program
Nova Scotia Health and IWK Health
Halifax, NS
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Rehabilitation Assistant - Rehabilitation Services
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Sydney, NS
Rehabilitation Assistant Program (which includes both Occupational Therapy and Physiotherapy components)
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- Full-time
…from concept development through detailed design, construction support, commissioning, and start-up. The successful candidate will prepare calculations, technical memoranda, drawings,…
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TH
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Department: Paediatrics - Women's and Children's Program
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RQ00762 - Systems Analyst - Senior
Maarut
Toronto, ON
- Contract
solutions and applications to meet program/service goals and objectives
Added 4 days ago
A
Laboratory Analyst
ALS
Kamloops, BC · CAN - BC - Kamloops (Bowers Place)
- Full-time
Using standard procedures, the laboratory analyst performs a variety of mineral separation tests as required for each test program.
Added 4 days ago
S
Seasonal Associate
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- $17 to $20 CAD / hour
…performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay…
Added 4 days ago
Retail Store Manager, Totem Mall
Bell
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C
Underwriter, Group
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Calgary, AB · Moncton, NB · Burlington, ON · Guelph, ON · Mississauga, ON · Ottawa, ON · Toronto, ON · Regina, SK
- Full-time
…wellness, dental, disability and life coverage), mental health support and an employee assistance…
Added 4 days ago
Quality Control Inspector (Afternoon Shift)
L3Harris Technologies
ON · Waterdown, ON
Coordinate with Production, Program Management and Engineering to conduct product failure analysis
Added 4 days ago
RG
Supervisor, Production
ROCKWOOL Group
Milton, ON
- $80,000 to $92,000 CAD / year
- Full-time
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Added 4 days ago
Customer Account Representative
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Barrie, ON
- Full-time
Support root cause analysis activities in collaboration with Engineering and Quality
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YO
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…meaningful interactions, this role helps create experiences that support healthy child development, build confidence, and strengthen community connections. Every activity, conversation, and…
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Compliance Analyst, Group Audit & Conduct
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- Full-time
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OI
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Added 4 days ago
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Manager - Product Control – Central Funding Group
RBC
Toronto, ON
- Full-time
Provide quality support to the Central Funding business by performing daily mark-to-market valuation, P&L reporting and reconciliation on an accurate and timely basis. Liaise with Front…
Added 4 days ago
YC
Supervisor, Family Resource Network
YW Calgary
Calgary, AB
- Full-time
…works closely with internal teams and community partners to support coordinated, accessible services for children and families. A key focus is improving access to services by maintaining…
Added 4 days ago
BC
Client Service Representative
BFL CANADA
Waterloo, ON
- Full-time
We support our employees to shape their career by encouraging continuing education and investing in training and development.
Added 4 days ago
BC
Client Service Representative
BFL CANADA
Toronto, ON
- Full-time
We support our employees to shape their career by encouraging continuing education and investing in training and development.
Added 4 days ago
AP
Co-op Power BI Developer (4 months)
Atlantic Packaging Products Ltd.
Toronto, ON
- Full-time
…team member of Atlantic’s Technical Services and will provide support to the Data Analytics team. The successful applicant will be responsible for the development and administration of BI…

BFL CANADA

Client Service Representative

Toronto, ON, M5H 3M7, Canada

The expected salary for this role ranges from $55,000 to $85,000. · Full-time

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Job details

Pay: The expected salary for this role ranges from $55,000 to $85,000.
Job type: Full-time
Experience: Minimum 3 years industry related experience
Posting language: English
Posted: Nov 5, 2026

Original job description

We offer more than a job, we offer a career!

We support our employees to shape their career by encouraging continuing education and investing in training and development.
We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.
We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support.
We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values.
We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs.
We recognize the importance of work-life balance with our hybrid work program, wellness allowance, and year-round social activities and events.

We are looking for a Client Service Representative to join our team in our Toronto office!

As a Client Service Representative, you will be responsible to maintain and service a profitable book of business based upon the company’s objectives and individual business plans.

If you are career-minded and looking for a dynamic work environment with a growth mindset, you will love working among our team!

Your day as a client service representative

Request and follow up with insurers and/or clients for outstanding information, endorsements or policy documentation.
Prepare proposals for renewals and new business.
Respond to telephone calls and written inquiries from clients and underwriters.
Work with the Client Executives and Client Service Managers in negotiating with Insurers and/or changes, renewals and new business where applicable.
Review policy wordings and other documentation for accuracy and completeness and as required, notes and corrects errors.
Create abeyance and follow up for outstanding items from underwriters, markets and clients.
Market own new business and renewals when necessary.
Monitor and follow up on outstanding client’s receivables.
Create and streamline processes.
Responsible for monthly Bordeaux, where required
Invoice and manage receivables.
Other miscellaneous duties and special projects as required.

Our ideal candidate

Minimum 3 years industry related experience
Professional designation required (RIBO)
Good knowledge of markets and their policy wordings
Strong verbal and written communication skills
Ability to work well independently, as part of a team
Strong experience with Microsoft Office applications
Good knowledge of Intact Broker Portal and EPIC is an asset
Effective time management and organizational skills
Customer focused and service oriented.
High attention to detail.

This posting is for an existing vacancy position.

The expected salary for this role ranges from $55,000 to $85,000. Annual salary will be determined by factors including prior experience, location, business segment, and relevance of the candidate’s skills to the role.

Who we are

Founded in 1987 by Barry F. Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. The firm has a team of over 1,500 professionals located in 27 offices across the country. Thanks to its Local International Office Network of independent brokers (LION), BFL CANADA provides clients with privileged access to insurance partners in over 140 countries, helping to support their operations both in Canada and globally.

Our BFL Toronto office is located in beautiful downtown, in the core of the Financial District. Easily accessible by public transit, our office is close to a plethora of top-notch restaurants, ideal for enjoyable lunches or drinks after work. Let’s stay in touch: follow us on LinkedIn to get privileged access to our activities and see our other job opportunities.

Let’s stay in touch: follow us on LinkedIn to get privileged access to our activities and see our other job opportunities.

Visit our website to learn more about us: www.bflcanada.ca

We welcome and encourage applications from people with diverse abilities. BFL Canada is committed to fostering an environment that is diverse, equitable, inclusive, and accessible to all. The diversity of our talents enables innovation and creativity through diverse backgrounds, different thinking, and unique knowledge. Accommodation is available on request for candidates taking part in all aspects of the selection process.

BFL CANADA does not use any Artificial Intelligence tool or technology to screen, evaluate, or select applicants.

Offers of employment at BFL CANADA are conditional upon satisfactory results of background verifications.

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More about this job

Responsibilities

The Client Service Representative is responsible for maintaining and servicing a profitable book of business by managing renewals, new business proposals, and client inquiries. They will also collaborate with Client Executives to negotiate with insurers and ensure all policy documentation is accurate and complete.

Requirements

Candidates must have at least 3 years of industry-related experience and hold a professional RIBO designation. Strong communication skills, proficiency in Microsoft Office, and a detail-oriented approach are essential for success in this role.

Skills

Client service
Insurance brokerage
Risk management
Policy documentation
Negotiation
Time management
Organizational skills
Communication skills
Microsoft Office
Intact Broker Portal
EPIC
Attention to detail
Customer focused
Service oriented

Benefits

Medical coverage
Dental coverage
Telemedicine
Employee and family assistance program
Retirement and savings programs
Wellness allowance
Social activities and events

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Risk Management
Brokerage
RIBO
Client Service
Policy Wordings
Underwriting
Renewals
Microsoft Office
Intact Broker Portal
EPIC
Financial District
Hybrid Work
Employee-owned
Consulting

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