Customer service jobs in Canada

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Added 4 days ago
C
Contact Centre Representative (Cards, Costco, Remote) - Bilingual (French and English)
CIBC
Toronto, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 4 days ago
Administrative / Customer Service Representative
Canada Cartage Group of Companies
Winnipeg, MB
The CSR would be the first point of contact for our customers. Your responsibilities will include addressing customer inquiries, tracking and updating shipment status, and resolving any…
Added 4 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Oakville, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 4 days ago
Customer Service Representative
U-Haul
New Minas, NS
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face…
Added 4 days ago
CK
Customer Service Representative
Circle K
Summerside, PE
- Part-time
Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and attentive manner.
Added 4 days ago
J
Préposé(e), Service à la clientèle / Guest Service Representative
JLL
Montreal, QC · CAN-CLIENT Montreal-Eaton Centre
- Part-time
…every visitor. This role is central to delivering exceptional customer service while supporting the centre's operations, retail partners, and promotional activities. You'll combine your…
Added 4 days ago
EM
Customer Service Representative - Guelph
Enterprise Mobility
Guelph, ON
- $18.5 CAD / hour
- Full-time
Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support
Added 4 days ago
GT
Customer Service Representative
Groupe Touchette
Toronto, ON · Etobicoke, ON
- Full-time
The Customer Service Representative will support clients and will be an ambassador of an open and collaborative sales culture.
Added 4 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Calgary, AB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 4 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 4 days ago
UH
Client Service Representative
University Health Network
Toronto, ON
- Part-time
Maybe required to work in rotating shifts in Admitting/Information Desk
Added 4 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 4 days ago
H
Customer Service Representative
Hays
London, ON
- Contract
Job Title: Customer Service Representative III (Bilingual French-English)
Added 4 days ago
A
Customer Service Representative - ACX Waverley
AutoCanada
Winnipeg, MB
- $40,000 to $45,000 CAD / year
- Other
Exceptional customer service and problem-solving skills
Added 4 days ago
E
Customer Service Representative - Steinbach
Enterprise
Steinbach, MB
- Part-time
Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support
Added 4 days ago
GP
Customer Service Representative
Genuine Parts Company
UAPINC
- Full-time
Under close supervision, the Customer Service Representative is responsible for
Added 4 days ago
BC
Client Service Representative
BFL CANADA
Waterloo, ON
- Full-time
We are looking for a Client Service Representative to join our team in our waterloo office!
Added 4 days ago
BC
Client Service Representative
BFL CANADA
Toronto, ON
- Full-time
We are looking for a Client Service Representative to join our team in our Toronto office!
Added 4 days ago
GC
Tim Hortons Baker & Customer Service Representative
Group Compass Ltee
Annan, ON
- Part-time
Added 4 days ago
CH
Customer Service Representative (Part-Time/ Contractual)
CCM Hockey
Montreal, QC
- Part-time
At CCM Hockey, the Customer Service department plays a key role. We are searching for bilingual candidates with a passion for customer service and a desire to work in the dynamic world of…
Added 4 days ago
Customer Service Representative
Circle K
Dartmouth, NS
Night shift premium
Added 4 days ago
C
Client Service Representative (Bilingual)
Co-operators
Guelph, ON
- Full-time
Work Model: Hybrid (2 days in office)
Added 4 days ago
WG
Customer Service Agent, YVR (Part Time)
WestJet Group
Richmond, BC
- Part-time
You must have the ability to walk long distances, stand for extended periods of time and be able to lift up to 50lbs
Added 4 days ago
Overnight Customer Service Representative
Circle K
Dartmouth, NS
Night shift premium
Added 4 days ago
FB
Customer Service Representative - Overnight
Farm Boy Inc.
Ottawa, ON
- From $17.95 CAD / hour
- Full-time

BFL CANADA

Client Service Representative

Toronto, ON, M5H 3M7, Canada

The expected salary for this role ranges from $55,000 to $85,000. · Full-time

Apply on recruiting.ultipro.ca About employer

Applications open in a new tab.

Job details

Pay: The expected salary for this role ranges from $55,000 to $85,000.
Job type: Full-time
Experience: Minimum 3 years industry related experience
Posting language: English
Posted: Nov 5, 2026

Original job description

We offer more than a job, we offer a career!

We support our employees to shape their career by encouraging continuing education and investing in training and development.
We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.
We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support.
We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values.
We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs.
We recognize the importance of work-life balance with our hybrid work program, wellness allowance, and year-round social activities and events.

We are looking for a Client Service Representative to join our team in our Toronto office!

As a Client Service Representative, you will be responsible to maintain and service a profitable book of business based upon the company’s objectives and individual business plans.

If you are career-minded and looking for a dynamic work environment with a growth mindset, you will love working among our team!

Your day as a client service representative

Request and follow up with insurers and/or clients for outstanding information, endorsements or policy documentation.
Prepare proposals for renewals and new business.
Respond to telephone calls and written inquiries from clients and underwriters.
Work with the Client Executives and Client Service Managers in negotiating with Insurers and/or changes, renewals and new business where applicable.
Review policy wordings and other documentation for accuracy and completeness and as required, notes and corrects errors.
Create abeyance and follow up for outstanding items from underwriters, markets and clients.
Market own new business and renewals when necessary.
Monitor and follow up on outstanding client’s receivables.
Create and streamline processes.
Responsible for monthly Bordeaux, where required
Invoice and manage receivables.
Other miscellaneous duties and special projects as required.

Our ideal candidate

Minimum 3 years industry related experience
Professional designation required (RIBO)
Good knowledge of markets and their policy wordings
Strong verbal and written communication skills
Ability to work well independently, as part of a team
Strong experience with Microsoft Office applications
Good knowledge of Intact Broker Portal and EPIC is an asset
Effective time management and organizational skills
Customer focused and service oriented.
High attention to detail.

This posting is for an existing vacancy position.

The expected salary for this role ranges from $55,000 to $85,000. Annual salary will be determined by factors including prior experience, location, business segment, and relevance of the candidate’s skills to the role.

Who we are

Founded in 1987 by Barry F. Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. The firm has a team of over 1,500 professionals located in 27 offices across the country. Thanks to its Local International Office Network of independent brokers (LION), BFL CANADA provides clients with privileged access to insurance partners in over 140 countries, helping to support their operations both in Canada and globally.

Our BFL Toronto office is located in beautiful downtown, in the core of the Financial District. Easily accessible by public transit, our office is close to a plethora of top-notch restaurants, ideal for enjoyable lunches or drinks after work. Let’s stay in touch: follow us on LinkedIn to get privileged access to our activities and see our other job opportunities.

Let’s stay in touch: follow us on LinkedIn to get privileged access to our activities and see our other job opportunities.

Visit our website to learn more about us: www.bflcanada.ca

We welcome and encourage applications from people with diverse abilities. BFL Canada is committed to fostering an environment that is diverse, equitable, inclusive, and accessible to all. The diversity of our talents enables innovation and creativity through diverse backgrounds, different thinking, and unique knowledge. Accommodation is available on request for candidates taking part in all aspects of the selection process.

BFL CANADA does not use any Artificial Intelligence tool or technology to screen, evaluate, or select applicants.

Offers of employment at BFL CANADA are conditional upon satisfactory results of background verifications.

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

The Client Service Representative is responsible for maintaining and servicing a profitable book of business by managing renewals, new business proposals, and client inquiries. They will also collaborate with Client Executives to negotiate with insurers and ensure all policy documentation is accurate and complete.

Requirements

Candidates must have at least 3 years of industry-related experience and hold a professional RIBO designation. Strong communication skills, proficiency in Microsoft Office, and a detail-oriented approach are essential for success in this role.

Skills

Client service
Insurance brokerage
Risk management
Policy documentation
Negotiation
Time management
Organizational skills
Communication skills
Microsoft Office
Intact Broker Portal
EPIC
Attention to detail
Customer focused
Service oriented

Benefits

Medical coverage
Dental coverage
Telemedicine
Employee and family assistance program
Retirement and savings programs
Wellness allowance
Social activities and events

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Risk Management
Brokerage
RIBO
Client Service
Policy Wordings
Underwriting
Renewals
Microsoft Office
Intact Broker Portal
EPIC
Financial District
Hybrid Work
Employee-owned
Consulting

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Customer service jobs in Canada

Contact Centre Representative (Cards, Costco, Remote) - Bilingual (French and English)

Administrative / Customer Service Representative

Post Office Clerk, Hourly Part Time Flexible Shifts

Customer Service Representative

Customer Service Representative

Préposé(e), Service à la clientèle / Guest Service Representative

Customer Service Representative - Guelph

Customer Service Representative

Post Office Clerk, Hourly Part Time Flexible Shifts

Customer Service Representative