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Added 4 mins ago
BC
Receptionist, Hospitality Representative (11:30 a.m. - 7:30 p.m.)
Blake, Cassels & Graydon LLP
Toronto, ON
- Full-time
Reporting to the Manager, Hospitality & Boardroom Services, this position will be responsible for assisting visitors of the Firm by greeting, welcoming, and directing them to the…
Added 4 mins ago
Sales Representative - Facility Services
Cintas
Toronto, ON
That is why we are seeking a goal-oriented, motivated, and energetic Sales Representative to join our growing Outside Sales team. This role provides our customers with solutions to their…
Added 4 mins ago
Technical Services Coordinator
City of Mississauga
Mississauga, ON
The Technical Services Coordinator handles the event specific details of a production, as well as the day-to-day maintenance requirements of the production systems and infrastructure.…
Added 20 mins ago
MF
Senior Analyst, Institutional Client Service
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
The role requires a strong understanding of institutional client needs, familiarity with investment products and services, and the ability to support complex client relationships in a…
Added 20 mins ago
BC
Client Service Representative, Programs
BFL CANADA
Toronto, ON
- Full-time
…Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. The firm has a team of over 1,450 professionals located in 27 offices across the country.…
Added 20 mins ago
AP
Pest Technician - We'll Train! (Base Salary, Commission & Bonus included)
Abell Pest Control
Williams Lake, BC
- Full-time
Manage schedule and route to ensure services are completed in a timely manner
Added 33 mins ago
CS
Community Home Care Worker II (Healthcare Worker II)
Catholic Social Services Alberta
Red Deer, AB
- Full-time
This position is primarily evening shifts
Added 33 mins ago
B
General Manager
Bodycote
Bromont, QC
- Other
Must have the cognitive and mental capacity to perform essential job functions
Added 34 mins ago
BN
General Manager
Bodycote North America
Bromont, QC
- Full-time
· Must have the cognitive and mental capacity to perform essential job functions
Added 49 mins ago
M
Director, Product & Growth
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
Added 1 hour ago
TT
Manager, Community and Councillor Relations (13960)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $129,693.2 to $162,089.2 CAD / year
- Full-time
…while promoting and influencing community understanding and support for major TTC projects and…
Added 1 hour ago
RS
Forklift / AGV Operator (Day shift)
Ryder Supply Chain Solutions
Caledon, ON · CAN - Caledon ON
- Full-time
As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada
Added 1 hour ago
T
Full Time Sales Representative | Orchard Park
TELUS
Kelowna, BC
- Full-time
We strive to ensure you have the support and resources you need to be successful at work and at home
Added 1 hour ago
D
Customer Care Representative
Dynacare
Ottawa, ON · Brampton, ON
- Contract
Are YOU our next Customer Care Representative?
Added 1 hour ago
Registered Pharmacy Technician - Pharmacy Services
Nova Scotia Health and IWK Health
Halifax, NS
Nova Scotia Health is more than the province's largest provider of health services; we're a team driven by excellence in health, healing and learning. Across hospitals, health centres and…
Added 1 hour ago
Pharmacist - Clinical Pharmacy
Nova Scotia Health and IWK Health
Halifax, NS
Under the direct supervision of the Manager Clinical Services, the Pharmacist will participate in the provision of direct pharmaceutical care to inpatients/outpatients as a member of the…
Added 1 hour ago
SC
Housing Stability Coach - 6280H
Starling Community Services
Kitchener, ON
- Full-time
*Candidate must have lived experience *
Added 1 hour ago
SC
Child and Youth Counsellor I, Benjamin Road (Casual) - 6275E
Starling Community Services
Waterloo, ON
- Part-time
…creates a supportive workplace environment. Starling Community Services (formerly Lutherwood) is a progressive, not-for-profit health and social service organization that strengthens…
Added 1 hour ago
A
Customer Service Representative
ADM
Montreal, QC
- Full-time
This position requires on-site presence five days per week at our Mill Street facility in Montreal
Added 1 hour ago
M
Director, Product & Growth
Manulife
Toronto, ON
- Full-time
Added 1 hour ago
SR
Bilingual Inside Sales Representative
STRIVE Recruitment Inc.
Montreal, QC
- $65,000 to $85,000 CAD / year
- Full-time
They are currently hiring a Bilingual Inside Sales Representative to support continued growth and provide exceptional service to customers across the region.
Added 1 hour ago
PC
Direct Sales Representative
PERI Canada
Bolton, ON
- Full-time
The main purpose of PERI’s Direct Sales Representative – DUO (AMDUO) position is to increase the revenue volume and achieve strategic sales objectives for the DUO product line. The AMDUO…
Added 1 hour ago
GF
Customer Service Representative (Motivator) - Mount Pearl Richard Nolan and Merchant Drive
GoodLife Fitness
Mount Pearl, NL
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 1 hour ago
GF
Customer Service Representative (Motivator) - Kanata Hazeldean Mall
GoodLife Fitness
Ottawa, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 1 hour ago
GF
Customer Service Representative (Motivator) - Toronto Mount Pleasant and Davisville
GoodLife Fitness
Toronto, ON
- Part-time
Who is a Customer Service Representative (Motivator)?

BFL CANADA

Client Service Representative, Programs

Toronto, ON, M5H 3M7, Canada

The expected salary for this role ranges from $55,000 to $85,000. · Full-time

Apply on recruiting.ultipro.ca About employer

Applications open in a new tab.

Job details

Pay: The expected salary for this role ranges from $55,000 to $85,000.
Job type: Full-time
Experience: Minimum of 2 years of relevant industry experience is required
Posting language: English
Posted: Nov 11, 2026

Original job description

We offer more than a job, we offer a career!

We support our employees to shape their career by encouraging continuing education and investing in training and development.
We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.
We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support.
We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values.
We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs.
We recognize the importance of work-life balance with our hybrid work program, wellness allowance, and year-round social activities and events.

We are looking for a Client Service Representative within our Program Group to join our team in our Toronto office!

As a Client Service Representative, you will be responsible to maintain and service a profitable book of business based upon the company’s objectives and individual business plans.

If you are career-minded and looking for a dynamic work environment with a growth mindset, you will love working among our team!

Your day as a client service representative

Address client inquiries related to assigned insurance programs, providing timely and accurate information.
Respond promptly to telephone calls and written inquiries from clients and underwriters, maintaining a professional and helpful demeanor.
Request, track, and follow up with insurers and clients for missing information, endorsements, or policy documentation.
Review policy wordings and associated documentation for accuracy and completeness, identifying and correcting any errors as needed.
Create abeyances and follow up on outstanding items from underwriters and clients to ensure timely resolution.
Track and follow up on outstanding client receivables to ensure that accounts are up to date.
Prepare and manage the monthly Bordereau for assigned programs, ensuring timely and accurate completion.
Support EPIC invoicing processes for assigned programs.
Assist with various special projects and perform other duties as required by management.

Our ideal candidate

Minimum of 2 years of relevant industry experience is required
RIBO Licensed
Bilingual in French is considered an asset
Comprehensive knowledge of Professional Lines insurance and policy wordings
Demonstrated excellence in both verbal and written communication.
Ability to work independently as well as collaboratively within a team
Proficient in Microsoft Office applications
Familiarity with Intact Broker Portal and EPIC is a strong asset
Strong organizational skills with effective time management
Customer-focused with a commitment to delivering outstanding service
Exceptional attention to detail

This posting is for an existing vacancy position.

The expected salary for this role ranges from $55,000 to $85,000. Annual salary will be determined by factors including prior experience, location, business segment, and relevance of the candidate’s skills to the role.

Who we are.

Founded in 1987 by Barry F. Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. The firm has a team of over 1,450 professionals located in 27 offices across the country. Thanks to its Local International Office Network of independent brokers (LION), BFL CANADA provides clients with privileged access to insurance partners in over 140 countries, helping to support their operations both in Canada and globally.

More about us

Our BFL Toronto office is located in beautiful downtown, in the core of the Financial District. Easily accessible by public transit, our office is close to a plethora of top-notch restaurants, ideal for enjoyable lunches or drinks after work. Let’s stay in touch: follow us on LinkedIn to get privileged access to our activities and see our other job opportunities.

Visit our website to learn more about us: bflcanada.ca/

BFL CANADA is an equal opportunity employer. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Offers of employment at BFL CANADA are conditional upon satisfactory results of background verifications.

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

The Client Service Representative is responsible for maintaining and servicing a profitable book of business by addressing client inquiries and managing policy documentation. They will also track receivables, prepare monthly Bordereau, and support invoicing processes to ensure operational accuracy.

Requirements

Candidates must have at least 2 years of relevant industry experience and hold a RIBO license. A comprehensive knowledge of Professional Lines insurance and proficiency in Microsoft Office are required for this role.

Skills

Insurance
Professional lines insurance
Policy wordings
Client service
Communication
Time management
Organizational skills
Microsoft office
Intact broker portal
Epic
Invoicing
Bordereau management
Attention to detail
Problem solving

Benefits

Medical coverage
Dental coverage
Telemedicine
Employee and family assistance program
Retirement and savings programs
Wellness allowance
Social activities and events

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Risk management
Brokerage
Client service
RIBO
Professional lines
Policy documentation
Bordereau
EPIC
Intact broker portal
Invoicing
Receivables
Hybrid work
Financial district
Insurance programs
Underwriters
Endorsements
Abeyances

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Work requirements

Jobs in Canada