Jobs in Canada

Group jobs by employerEmail me new jobs Save this search

Added 4 hours ago
Retail Store Associate, Financial Services
moomoo
Vancouver, BC
This is a Part-time and Full-time role with rotating shifts, including weekends and public holidays
Added 4 hours ago
Loan Officer 1-2 (Bible Hill)
The Government of Nova Scotia
Bible Hill, NS
This role is located in Bible Hill, Nova Scotia and requires the successful candidate to work from the office five days per week
Added 5 hours ago
MC
Retail Store Associate, Financial Services
Moomoo Canada
Vancouver, BC
- Full-time
This is a Part-time and Full-time role with rotating shifts, including weekends and public holidays
Added 6 hours ago
T
Customer Service Representative - Barrie (Part-Time)
Talize
Barrie, ON
- $18 CAD / hour
- Part-time
We are seeking a customer-focused Customer Service Representative to support daily operations and deliver an exceptional rental experience. This role assists customers throughout the full…
Added 6 hours ago
MD
Provider Support Policy Analyst / State Program Administrator Coordinator
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift: Day Shift
Added 6 hours ago
MD
Field Inspector-Law Compliance Rep 1
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift · Must possess and maintain a valid Minnesota Driver’s License, or an equivalen
Added 7 hours ago
IC
Associate Sales Director
ivari Canada
Toronto, ON
- Full-time
ivari is part of Sagicor Financial Corporation, a leading financial services provider with over 185 years of history operating across the Caribbean, US, and Canada. We offer a wide range of…
Added 8 hours ago
BI
Field Service Representative,
Baxter International Inc.
AB · Edmonton, AB
- Full-time
The Field Service Representative, with minimal supervision, inspects, services, repairs, upgrades or installs renal care equipment on which training has been provided. This work is…
Added 16 hours ago
M
Director CX Insights & Activation
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…exceptional user journeys? Reporting to the AVP CX Transformation and Service Design, this role combines strong CX/research leadership with hands-on enablement, ensuring quality research…
Added 19 hours ago
IW
Plan Manager
IG Wealth Management
MB · Manitoba, Canada
- Full-time
Founded in 1926, IG Wealth Management is a key part of IGM's business model, providing comprehensive wealth management services to Canadian financial advisors and their clients.
Added 19 hours ago
IW
Plan Manager
IG Wealth Management
ON · Ontario, Canada
- Full-time
Founded in 1926, IG Wealth Management is a key part of IGM's business model, providing comprehensive wealth management services to Canadian financial advisors and their clients.
Added 19 hours ago
PH
Overnight Customer Care Coordinator
ParaMed Home Health Care
Kitchener, ON
- Part-time
Under the direction of the Operations Manager and reporting to the Supervisors of Coordination, the Customer Care Representative will act as the primary point of contact for clients and…
Added 19 hours ago
IL
Chairman's Council Team Lead
Invesco Ltd.
Charlottetown, PE
- Full-time
…operations of the Transfer Agency business. We are a collaborative, service-focused group that values accuracy, accountability, and continuous development. Team members work closely…
Added 20 hours ago
IC
Product Manager, Investment Product Management
ivari Canada
Toronto, ON
- Full-time
ivari is part of Sagicor Financial Corporation, a leading financial services provider with over 185 years of history operating across the Caribbean, US, and Canada. We offer a wide range of…
Added 20 hours ago
M
Senior Business Consultant
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
The Manulife Contact Centre provides customer service to our Advisors, Clients and other key stakeholders. This team represents the voice and brand of Manulife to thousands of clients by…
Added 20 hours ago
M
Senior Advisor Onboarding & Transitions Specialist
Manulife
Montreal, QC
- Full-time
Strong knowledge of technology used by advisors, including back-office systems, portfolio-management tools, financial-planning software, and how these systems support an advisor practice.
Added 20 hours ago
KS
Credit Card Representative- Travel Team
Kognitive Sales Solutions
Amherstburg, ON
- Full-time
Permanent full-time or part-time opportunities available
Added 20 hours ago
KS
Credit Card Representative- Travel Team
Kognitive Sales Solutions
ON · Essex, Ontario
- Full-time
Permanent full-time or part-time opportunities available
Added 21 hours ago
R&
Operations Officer I - Bilingual
Robertson & Company Ltd.
Montréal-Ouest, QC
- Contract
Execute transactions accurately, on time, and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s).
Added 21 hours ago
IC
National Sales Administrator
ivari Canada
Toronto, ON
- Full-time
ivari is part of Sagicor Financial Corporation, a leading financial services provider with over 185 years of history operating across the Caribbean, US, and Canada. We offer a wide range of…
Added 21 hours ago
E
Overnight Customer Care Coordinator
Extendicare
Kitchener, ON · ParaMed Admin Office - WW (Manitou Dr.)
- Part-time
Under the direction of the Operations Manager and reporting to the Supervisors of Coordination, the Customer Care Representative will act as the primary point of contact for clients and…
Added 23 hours ago
MF
Plan Manager
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
Mackenzie Investments, founded in 1967, is a key part of IGM's business model, serving as a comprehensive asset-management partner for Canadian financial advisors and their clients.
Added 1 day ago
MF
Senior Analyst, Institutional Client Service
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
Mackenzie Investments, founded in 1967, is a key part of IGM's business model, serving as a comprehensive asset-management partner for Canadian financial advisors and their clients.
Added 1 day ago
BC
Client Service Representative, Programs
BFL CANADA
Toronto, ON
- Full-time
We are looking for a Client Service Representative within our Program Group to join our team in our Toronto office!
Added 1 day ago
UR
Sales Development Program Sales Associate
United Rentals
Terrace, BC
- Full-time
Training: must live within reasonable driving distance of assigned branch and report on-site M-F

BFL CANADA

Client Service Representative, Programs

Toronto, ON, M5H 3M7, Canada

The expected salary for this role ranges from $55,000 to $85,000. · Full-time

Apply on recruiting.ultipro.ca About employer

Applications open in a new tab.

Job details

Pay: The expected salary for this role ranges from $55,000 to $85,000.
Job type: Full-time
Experience: Minimum of 2 years of relevant industry experience is required
Posting language: English
Posted: Nov 11, 2026

Original job description

We offer more than a job, we offer a career!

We support our employees to shape their career by encouraging continuing education and investing in training and development.
We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.
We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support.
We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values.
We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs.
We recognize the importance of work-life balance with our hybrid work program, wellness allowance, and year-round social activities and events.

We are looking for a Client Service Representative within our Program Group to join our team in our Toronto office!

As a Client Service Representative, you will be responsible to maintain and service a profitable book of business based upon the company’s objectives and individual business plans.

If you are career-minded and looking for a dynamic work environment with a growth mindset, you will love working among our team!

Your day as a client service representative

Address client inquiries related to assigned insurance programs, providing timely and accurate information.
Respond promptly to telephone calls and written inquiries from clients and underwriters, maintaining a professional and helpful demeanor.
Request, track, and follow up with insurers and clients for missing information, endorsements, or policy documentation.
Review policy wordings and associated documentation for accuracy and completeness, identifying and correcting any errors as needed.
Create abeyances and follow up on outstanding items from underwriters and clients to ensure timely resolution.
Track and follow up on outstanding client receivables to ensure that accounts are up to date.
Prepare and manage the monthly Bordereau for assigned programs, ensuring timely and accurate completion.
Support EPIC invoicing processes for assigned programs.
Assist with various special projects and perform other duties as required by management.

Our ideal candidate

Minimum of 2 years of relevant industry experience is required
RIBO Licensed
Bilingual in French is considered an asset
Comprehensive knowledge of Professional Lines insurance and policy wordings
Demonstrated excellence in both verbal and written communication.
Ability to work independently as well as collaboratively within a team
Proficient in Microsoft Office applications
Familiarity with Intact Broker Portal and EPIC is a strong asset
Strong organizational skills with effective time management
Customer-focused with a commitment to delivering outstanding service
Exceptional attention to detail

This posting is for an existing vacancy position.

The expected salary for this role ranges from $55,000 to $85,000. Annual salary will be determined by factors including prior experience, location, business segment, and relevance of the candidate’s skills to the role.

Who we are.

Founded in 1987 by Barry F. Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. The firm has a team of over 1,450 professionals located in 27 offices across the country. Thanks to its Local International Office Network of independent brokers (LION), BFL CANADA provides clients with privileged access to insurance partners in over 140 countries, helping to support their operations both in Canada and globally.

More about us

Our BFL Toronto office is located in beautiful downtown, in the core of the Financial District. Easily accessible by public transit, our office is close to a plethora of top-notch restaurants, ideal for enjoyable lunches or drinks after work. Let’s stay in touch: follow us on LinkedIn to get privileged access to our activities and see our other job opportunities.

Visit our website to learn more about us: bflcanada.ca/

BFL CANADA is an equal opportunity employer. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Offers of employment at BFL CANADA are conditional upon satisfactory results of background verifications.

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

The Client Service Representative is responsible for maintaining and servicing a profitable book of business by addressing client inquiries and managing policy documentation. They will also track receivables, prepare monthly Bordereau, and support invoicing processes to ensure operational accuracy.

Requirements

Candidates must have at least 2 years of relevant industry experience and hold a RIBO license. A comprehensive knowledge of Professional Lines insurance and proficiency in Microsoft Office are required for this role.

Skills

Insurance
Professional lines insurance
Policy wordings
Client service
Communication
Time management
Organizational skills
Microsoft office
Intact broker portal
Epic
Invoicing
Bordereau management
Attention to detail
Problem solving

Benefits

Medical coverage
Dental coverage
Telemedicine
Employee and family assistance program
Retirement and savings programs
Wellness allowance
Social activities and events

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Risk management
Brokerage
Client service
RIBO
Professional lines
Policy documentation
Bordereau
EPIC
Intact broker portal
Invoicing
Receivables
Hybrid work
Financial district
Insurance programs
Underwriters
Endorsements
Abeyances

Report this job

Work requirements

Jobs in Canada